 Poster: A snowHead
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Fair point, although it was intended to be in a tongue-in-cheek cheeky plug context, especially as we offer you members a discount. Apologies for not going through the motion of introducing myself to the community, however in order to prevent anyone from having a gripe about any blatant self-promotion with such an obvious username I have refrained from posting under this guise. The account was set up purely to provide a direct link between Piste of Mind and Snowheads following a discussion at the Birmingham ski show about providing services for the PSB and other potential trips. Until now I have refrained from plugging myself on the site and it certainly won't be something I make a habit of, but if someone else has already done it then it's fair game surely?
Onwards and upwards indeed - to the Alps and up the ski lifts! Have a great winter everyone, however you choose to get your kit out to France.
Andy
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Hi All!
Erm....I'm a little confused about E2E not being anything to do with Skis2U?? I was at the ski show in London and saw the same guy that owned and ran E2E promoting skis2u??? and from the sound of it (my friend was chatting to him and I chatted to him last year re E2E) anyone shed any light on that?
confused.com
In the meantime will check out Piste of Mind...
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Piste_of_Mind_Andy, Prices very similar to airline prices, but without the hassle of carrying it I guess; I just couldn't guarantee to be home 36 hours before departure and then to receive the returned bag - that bit is more of a hassle for me than carrying it myself. I can see plenty of folk using the service though.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Hi All!
Erm....I'm a little confused about E2E not being anything to do with Skis2U?? I was at the ski show in London and saw the same guy that owned and ran E2E promoting skis2u??? and from the sound of it (my friend was chatting to him and I chatted to him last year re E2E) he was the boss. Anyone shed any light on that?
confused.com
In the meantime will check out Piste of Mind...
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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@Monague_puds - I wish I could help. I had no idea they were at the London show this year as I didn't see any skis2u stuff. Hope you like what you see over on our site - our new booking systems launches very soon and we have big plans for our site in the future.
@holidayloverxx - 36 hours before your arrival in resort is the latest safe collection time - i.e. you want to ski Saturday, we have to collect by Thursday afternoon at the latest. We are launching a revised booking system in the next day or so where customers can select an exact date and time between 8am and 8pm (subject to availability) for collection and delivery of their equipment and luggage, so why not register for free and have a look at how it all works in detail?
Andy
EDIT: enabled reply notification
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You'll need to Register first of course.
You'll need to Register first of course.
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Piste_of_Mind_Andy, Thanks, I'll certainly look at it for next trip to France, but as I've a flat in Austria that will be my main destination. When do you deliver back home? I couldn't see that on the website anywhere
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Montague_puds, I suspect that the former owner of E2E is now running skis2u - there was already a relationship between mountainsun and E2E in it's former life.
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| Piste_of_Mind_Andy wrote: |
| Sorry to jump in but I'm afraid you are misinformed, you are certainly not unique! |
I guess that means you'll be changing your website where you say you are unique 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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holidayloverxx, <-- just discovered that function
Good news for the future - we will eventually expand to serve other European ski destinations, obviously including Austria!
Once our new booking system is live you will again be able to stipulate the date and time most convenient for yourself, but as a general rule we like to return your luggage within 10 days of your return. We can provide seasonal storage for a small fee, but with you mostly travelling to Austria that is not a viable option for you at present.
I should really stop plugging PoM before I get myself told off
Please don't hesitate to use the contact form on our website if anyone has any questions.
Andy
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Thanks Holdaylover - yeah I suppose....but I didn't think you were allowed to run another business if you have gone bust?? or maybe some time after?....anyhoo like you say it's prob something to do with mountainsun.
Piste_of-Mind_Andy....they didn't have a stand, he was on someone else's but can't remember which one! sorry, memory of a goldfish!
Had a look at the site....so you guys pick up from your house?? what's the deal with weight?? I got hammered last year on my flight out to Val!
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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i was thinking about using the skis2u service till Joanne Mountainsun, said she could not provide details about locations. now looking at Piste_of_Mind_Andy, offering as at least so far he seems to be upfront about things.
lPiste_of_Mind_Andy, so here is a question if i just wanted a couple of sets of poles and boots transferring what would i pay. Also my boots were custom fitted by a well known person on this list in Bicester, would your insurance cover the full purchase value, or just the actual boot cost?
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Montague_puds, There's a difference between being a director and, say, general manager.
Piste_of_Mind_Andy, Thanks - will keep an eye out
ansta1, In the interests of balance, why not just click the skis2u link - all the info is there very clearly
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You know it makes sense.
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holidayloverxx, Colin B,
Ok fair cop again, but in our defence the service we provide is unique in the following ways.
One ski carriage company uses third-party carriers to transport your equipment, which means your equipment is not necessarily guaranteed to arrive on time, for example in bad weather and at weekends. Alpine regions are often restricted delivery zones for multi-national couriers, and may not offer the regular, careful and guaranteed delivery that we do.
In comparison to another, we offer a simple pricing structure for collection from any address on the UK mainland and do not require our customers to pay extra for either our door-to-soor service or for them having to transport their equipment to a centralised location. We do have to restrict bookings from particular zones to certain group sizes, however we are usually in a position to bend the rules and squeeze an individual collection into our schedule. We intend to offer a full service nationwide in the very near future.
There is another significant reason why our service is unique, but there are underlying complications involved and it would be unprofessional for me to post it on here.
Andy
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Thanks Holidaylover...yes I know there is a difference and you are probably right. Just all seems a bit strange!
Piste_of_mind_Andy....instead of hassling you on here, I am going to give you guys a call tom! the discounts for groups etc look amazing and loving the fact you can take my giant (or will be when stuffed) suitcase too but just want to know what the weight limits are etc
Looks unique to me...nice to know my stuff stays with you guys instead of being passed around to other couriers and NO planes!
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Poster: A snowHead
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Montague_puds, no worries, thanks for the info. we have no restriction on weight as long equipment is packed in luggage specifically designed for the job. As long as the bag zips up we'll carry it without charging you any excess weight. We will pick up from your home or place of work, and deliver it at the end of your holiday (or even season - we love seasonnaires!)
ansta1, we don't normally collect luggage without skis/snowboards, although we do like to bend the rules and help people out. We are fully insured as European couriers and have a high level of goods-in-transit cover in place. This also covers any time in storage before dispatch to resort on the next vehicle.
If you have something you would like to get out to France please get in touch through the contact form on our website and I will be able to give you more information about how we might be able to help.
Andy
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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With a service like this, I reckon I'd be much more likely to travel by train, as it's carrying everything eg between stations in Paris, which currently puts me right off. Must look into it...
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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holidayloverxx, my issue was that despite saying she was part of the company a simple question about location of the drop off point was deferred to the website. If I was an an employee of that group of compnaies I would have made a quick phone call or email. Just rings a little alarm bell with me when people working for the same company can't provide what should be answers to easy questions
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You need to Login to know who's really who.
You need to Login to know who's really who.
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ansta1, I guess, although I know both Joanne and the mountainsun set up and while she is usually helpful if there is something that would be better answered by another part of the organisation she would point you to it. If she had answered you'd probably have then gone on to ask more detailed questions (as you have done above) that she couldn't answer
Pedantica, Good point - that's what puts me off too
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Red27, agreed, however we actually delivered around 35% of 'Skis 2 U' ski luggage last year, at cost, in order to assist when their logistics chain couldn't cope; we even delivered essential vehicle parts to France for free so we are not totally bad eggs! When the business went down it did so owing us money, therefore it was a surprise to see them back as 'Skis 2 You.' That said the mountains are big enough for all of us and I sincerely wish Marc the best in his venture, it was a great service and doubtless will be so again; any service that helps skiers in these lean times is to be applauded. My drivers are passionate about the service they provide and that may have come across badly in the previous post. I shall endeavor to reign my young bucks in for the future!
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You'll need to Register first of course.
You'll need to Register first of course.
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pisteofmindltd, certainly seems like you are not bad eggs.....in fact looks like you were very helpful seeing as Skis2u were your competition, doubt many other companies would have helped out the comp! Maybe it was a bit too nice though as you are out of pocket, must have been a bit irritating to see them resurrected under a (slightly) different name without them paying you. Hope they a good enough to sort it out!
Sounds like skis2you is the new name for ski2u for sure, just with a slight spelling change! same guy, same name, same website etc etc. Think I'll stay well clear as obviously they were doing something wrong to have gone bust in the first place (also that they were using the competition to get the job done), all sounds a bit dodge!
Emailed a pal who used a ski courier last year for some recommendation and it turns out it was you guys, she said you were amazing! there were 9 of them and she said you took everything for them and they all got on their flight with only hand luggage, sweet!
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Piste_of_Mind_Andy, Very sorry! I realise others do ski delivary; we also do equipment rental and delivary.
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Montague_puds, When E2E went into receivership during the summer Mountainsun too the successful rental side of the the business under its wing and we are now running this part (and the skis delivary from UK) as skis2u. At this time we bid for the name and website E2E but we didn't get this, and therefore the company NOW trading under the name of Edge2Edge is NOTHING to do with Mountainsun. Marc, who used to run E2E is working for us and running the UK side of Skis2U - obviously his expertise is essential to us!
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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ansta1, I'm sorry I didn't provide the information you required - I was busy and misunderstood your question (I thought you were asking me about where our depot was for ski rental - which is in France). If you go onto the skis2u website all the information about our delivary service is on there. I wasn't being shifty or not "being up front" about things.
I know that E2E was much liked by lots of snowheads and I know that many of you come and visit us through the season - I wasn't trying to ruthlessly promote a new business on here. It was a thread about E2E going under (sadly) and I thought some would be interested in what's happened - we were hoping to salvage something from E2E and I thought it might be of interest to some! There is nothing dodge going on! Montague_puds, I'm sorry you feel that way! E2E are not trading under a new name - we are a separate company who took on the ski rental and delivary side of the business. Marc is working with us ...
Kind of wish I hadn't posted now anything now! I think I've been totally misunderstood! I thought it would be a case of "ah, interesting - well good luck with that" and the end of it!
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Joanne Mountainsun, i didn't ask the original question, and to be fair i thought it was pretty plainly put.
quote..
Joanne Mountainsun, Where are your UK Warehouse and affiliated drop-off locations? Can't seen to find the details on your site!
end quote...
don't be put off by us  we're a funny old lot.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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It was plainly put - I just didn't read it properly and for this I apologise; being busy and misreading something is not evidence of me, mountainsun OR skis2u being dodgy though!!!!
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Joanne Mountainsun, certainly didn't suggest anything dodgy and your apology is accepted. It's an OCD thing with me I just kind of like simple straight answers wherever possible and try to avoid 'contact us' links on websites for a number of reasons.
Who knows I may well give you guys or Piste of Mind a call.
holidayloverxx, As mentioned I didn't ask the original question, I just don't like 'email us or check out our website for the info you need responses'. Particularly when the question being asked is not answered on their website, unless I've missed it somehow which is not beyond the realms of possibility of course.
The original question was simply were is the depot to drop off bags for carriage? And a general location would have helped in deciding whether to follow up my initial 'ooh that could be quite useful' or instead respond with a 'I'm not going to drive 200 miles or wait 5 hours for a courier'
being overly picky yes, but then I am a potential customer
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Joanne Mountainsun, thank you for explaining everything...I now understand the new set up! Prob best in future to maybe put some info on the new/old websites to stop so much gossip plus it may have been easier on you if you had just explained it all on here at the beginning before it looked stranger and stranger with all the speculation! Anyway, good luck to you and Marc with it all, I hope it goes better for him this time round!
Also agreed that you shouldn't be put off coming on here, I'm pretty new to it too and although it seems to get a bit heated sometimes I have found it really helpful so far!
ansta1, I haven't tried S2U but I spoke with a Andy from Piste of Mind today (the same one in the messages above) about what I need taken out and he was really really helpful. So defo give them a call instead of messing around with the sights, I agree they can be annoying and prefer chatting to real people! plus I got a discount!
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You know it makes sense.
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ansta1, Agree the skis2u website is gash - talks about dropping skis off at their warehouse but no mention of where it is etc. Doesn't inspire confidence that they've thought through what customers might want to know and very very limited service - there is a ski world beyond the Tarentaise somewhat surprisingly.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Poster: A snowHead
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Joanne Mountainsun, I'm a potential customer - the first thing I look at is price to see if it's cost effective versus taking them myself - it might be if I can get the warehouse drop off. Guess what = no details of warehouse location. So its a fail with me - I simply can't be arsed dealing with a business that hasn't thought it through that far. Customer feedback is a bitch sometimes eh?
I could sugarcoat it and say it's fantastic with a few areas for improvement but why should I?
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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fatbob, That's fair enough - and no!, customer feedback is NEVER a bitch! The wording was aggressive , which always seems unnecessary to me; the point you make is a good one. Thanks for the feedback - it'll be sorted!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Has anybody bought any of the ex-hire skis from Edge2Edge recently?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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iotarho,
| Quote: |
| Has anybody bought any of the ex-hire skis from Edge2Edge recently? |
Are they really selling skis iotarho, 
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Jivebaby, As stated above, Edge2Edge as we know it went out of business in the summer. Someone has bought the name, website and stock from the receivers ... this is a completely different company to the one that was based in Crawley. Whoever the people are operating as Edge2Edge now are probably selling the old stock? But I really don't know.
Edge2Edge were buidling up a successful ski rental business in France - this has been taken over by Mountainsun Ltd who has set up the company called Skis2u - Marc who was the MD of Edge2Edge (as was) is now the manager of the UK side of this business and we have a manager in France running the French side. We are not associated with Edge2Edge as it now is, although there is a link to both mountainsunltd and skis2u websites on their site which we paid them to put there in the hope that any old Edge2Edge customers looking for us might find us that way.
fatbob, and others regarding the previous discussion your feedback was taken on board re the carriage part of the business - the address was always there on the contacts page, a link has now been added in the relevant place to give you the address without having to look for it. Thank you for pointing it out.
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You'll need to Register first of course.
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Joanne Mountainsun, Many thanks for the clarity - wish you all the best in your endeavours.
Just a thought for your French side -have you considered a meet and greet to hand over skis or have a desk arrangement at GVA for pickup/drop off's as this would potentially save you logistics/costs and deliver a good solution for skiers? I know there are flaws in terms of fitting as this wouldn't suit novices, however if you aim at the premium end...?
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From what I gathered - was that they were selling ex-hire skis. Or was I completely misreading the info?!
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iotarho, don't know - you'll have to look on their website;
Jivebaby, We deliver to wherever you're staying. Warehouse in Centron so not close to Geneva - having said that Mountainsun run daily transfers so that wouldn't be impossible if that's preferable to the customer so not a bad idea - thanks!
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Edge 2 edge sucks balls, soooooooooo happy they went under
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Is there a place that hires and delivers snowboards straight to your hotel in tignes that someone can recommend!
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FAQ
