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Brochure speak made easy

 Poster: A snowHead
Poster: A snowHead
Bones, We once went to Cervinia with Crystal. The brochure said B&B, the invoice said half board. on arrival the hotel had no restaurant. Showed the Crystal Rep the invoice and they arranged for meals at the hotel next door, which we took. another couple had the error on their invoice and took a cash payment instead. there were no questions asked, just hands up to a mistake which they honoured.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
We booked (and paid for as far as we knew) B&B once and turned up in resort to discover we'd been booked into the hotel as HB!! We were in a bit of a rush on arrival as it was late evening and we thought we'd got to dash into town to grab a bite to eat but the hotel was ready for us with a full evening meal Very Happy Made a very nice bonus to the week.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
holidayloverxx, FenlandSkier, Good to hear other reports regarding brochure mixups and it being in the punters favour Very Happy Very Happy

I must say that I cant really fault Crystal, if there is a problem they have done their best to rectify it, unlike other companies I've heard of Madeye-Smiley
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Quote:

Whitegold wrote:
davidof wrote:
world's premier ski resort = Russian oligarchs and eastern european call girls



Wherever that resort is, it sounds wicked


Sounds like Borovets



or BANSKO snowHead
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Quote:

I must say that I cant really fault Crystal, if there is a problem they have done their best to rectify it, unlike other companies I've heard of


that sounds like good news, were going with Crystal in January for the 1st time having always been with Thomson previously, I know they're owned by the same company but you're never actually sure until you get ther if you know what I mean.
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freezywater, Have been with Thompson too and they were as good IIRC Smile
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