Ski Club 2.0 Home
Snow Reports
FAQFAQ

Mail for help.Help!!

Log in to snowHeads to make it MUCH better! Registration's totally free, of course, and makes snowHeads easier to use and to understand, gives better searching, filtering etc. as well as access to 'members only' forums, discounts and deals that U don't even know exist as a 'guest' user. (btw. 50,000+ snowHeads already know all this, making snowHeads the biggest, most active community of snow-heads in the UK, so you'll be in good company)..... When you register, you get our free weekly(-ish) snow report by email. It's rather good and not made up by tourist offices (or people that love the tourist office and want to marry it either)... We don't share your email address with anyone and we never send out any of those cheesy 'message from our partners' emails either. Anyway, snowHeads really is MUCH better when you're logged in - not least because you get to post your own messages complaining about things that annoy you like perhaps this banner which, incidentally, disappears when you log in :-)
Username:-
 Password:
Remember me:
durr, I forgot...
Or: Register
(to be a proper snow-head, all official-like!)

Lift Pass refunds for Covid 19

 Poster: A snowHead
Poster: A snowHead
@rwilson, @Ozboy, I completely agree with the stand taken by PDS, once you have used your season pass past a certain number of days you are in hand.

Only caveat to that would be some people skiing in areas, other than the PDS, which would normally be staying open later than PDS who might feel that they have really not got full benefit from their season passes this year.
snow conditions     
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
While our season passes gave us 23 days skiing in the 3 Valleys this season, I had another 23 days booked out there (and Mrs B 30 days). rolling eyes Mind, we also enjoyed 6 days for free in Vail resorts, using our passes Very Happy

So, whilst we enjoyed what we did, it's still disappointing to get in only 50% of our planned ski time in France.

But, keeping things in perspective, hopefully we Snowheads can all stay safe and make up for it next season.

I'm sure that many will be skiing more than usual next season to make up for lost time. wink
snow report     
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
We won't be applying for a refund on our season passes. I got to pretty much break even with Xmas/NY holidays + weekend in January. The OH did as he did more days than me at Xmas and the girls pretty much as well. I think resorts will struggle and as a property owner in the village I'd rather see them be able to start up again next year.
ski holidays     
 You need to Login to know who's really who.
You need to Login to know who's really who.
The early closure has lost me about 12 days’ skiing this reason. Lift companies have no doubt lost some revenue this season, but by the same token some of their costs have reduced. I’m not expecting a refund, but would like to think that lift companies will offer some form of compensation, for example additional discounts next season for those who had a season pass this season, vouchers for friends, etc.
ski holidays     
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Austrian Seagull,

Good point.
snow conditions     
 You'll need to Register first of course.
You'll need to Register first of course.
No refunds for 4 Vallées season pass. I have an annual so hopefully I might get a bit of use before October 25th.
latest report     
 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
Interim reply from the Les Arcs lift company:
Quote:
All compensation of season pass will be only in the form of refund, the method of calculation is being validated.

The summer pass offered will be valid this summer.

Sounds like they are still considering arrangements for a cash refund for season pass holders, rather than some sort of replacement pass next winter.

The reference to the summer pass I think is the pass which is normally offered as part of the winter season pass for the entire Paradiski domain.
snow conditions     
 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
omicron wrote:
22 dropout wrote:
Thanks for the update. Here in Chamonix they are significantly contract because they can squeeze them into the Dec-May winter season without having to supply for glacier skiing.

We have been given the rules for refunds. If you haven't used the pass take it back to where you bought it. If you have an annual pass make a complaint on our website.

We'll see what transpires. There is less goodwill for the CdMB in recent years as calamitous loss of infrastructure has arisen from lack of adequate maintenance.


Has there been any official communication from CdMB about refunds? Specifically a pro rata season pass refund?!

Haven't gotten any email anyway.


Chamonix passes are around €750. Received this email back.

Dear Sir, Dear Madam,
We acknowledge receipt of your claim related to the complete closure of our installations in compliance with the governmental decisions related to the coronavirus, Covid-19, epidemic.
We will contact you in due course once we have studied the periods & level of use of your pass.
We must underline that this closure is part of the exceptional measures imposed by the government & are totally beyond are control.

Take care of your & your family.
We remain,
Yours truly,
Oriana FRARIER
Responsable PC Accueil- Secours & Vente en ligne

Destination Chamonix Mont-Blanc

Compagnie du Mont-Blanc
35, Place de la Mer de Glace
74400 CHAMONIX MONT-BLANC France
Direct phone : +33(0)450 53 22 75
e-mail : reclamation@compagniedumontblanc.fr
snow report     
 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
Zermatt bergbahnen have just e-mailed to state no refunds and only transfers to next season.
ski holidays     



Terms and conditions  Privacy Policy