Poster: A snowHead
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Hi
I'd like to hear any comments on Ski Miquel holidays. We've done 3 now and they are excellent V4£ , great food, comfortable chalets and daily guiding in fast and slow groups....HOWEVER, we continue to be irritated by the rather petty rule about having your ( unfinished) carafes of wine whisked away during the cheese course. Can live with this but it seems unecessary! Also, more important was the experience last year of not having any seats reserved at Manchester Airport.....I have taken this up with SM who claim that the fault is with the airline- Thomsons. However the staff at Manchester did say that this wasnt the first time that Ski Miquel had failed to reserve seats............we did get seats eventually but this caused some unnecessary stress at the time! About to book this season's hols and before go again with this company would like to hear from others............... Cheers FiSki
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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fionashield, a large number of SnowHeads stayed at the Chalet Charlotte in Monetier-les-Bains last March. I don't recall them making any complaints about the wine being removed, and I visited the chalet just after dinner on a number of occasions. I suspect they made sure the contents of the carafes were emptied into their glasses before they were removed if it did.
I'm sure one of them will be around soon to comment further.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Many thanks - perhaps we're the only ones grouching about the wine being removed!!
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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fionashield,
Where have you been with them ?
Have been thinking of using them this coming season but not sure which resort to go for.
Thanks
Mitch
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You'll need to Register first of course.
You'll need to Register first of course.
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We are always pleased to read comment about our holidays, great if they are good and useful if they show us where we can improve - our invincible medal usually lasts about five minutes!
Can I clear up our offer of free wine? We like most companies serve free wine during the meal, it is not limited. To make this work and I am sure you can foresee the challenge; we keep the wine to the dinner table. If guests would like a top up as we clear then they are welcome. We can't provide free drinking after the meal has finished, I hope this is seen as fair.
All seats we sell are contracted with the airline and paid for well before the departure day. It is this commitment to both seats and beds that keeps our prices down. If needed we buy more seats if demand is high also buying and paying well before departure. We can do all this as the company holds an ATOL. We send full flight manifests to the airlines at the required date prior to departure. Any suggestion by a check-in clerk that our guests are not on the appropriate flight is WRONG. At both airports we have a very competent airport representative, if there is ever a problem ring them and watch the fun! No Ski Miquel guest has failed to board the required flight.
Hope that lot helps.
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richard ski miquel, welcome to SnowHeads.
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richard ski miquel, welcome to snowheads!
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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fionashield wrote: |
have had rather bossy chalet staff whisking it off us and not letting us take it through to the lounge to finish leisurely which has niggled people........... |
We have had that too, (although it wasn't Ski Miquel). It seems mad because it resulted in us taking as long as possible over the last course. Which meant that the chalet staff had to wait a long while before they could clear up and clear off out! Can't have it both ways .
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Personally speaking I've found over the last couple of years chalet staff more likely to leave wine around for longer (not Ski Miguel) and I feel that it's because more keen to keep customers during the recession / make the offer better.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Our last chalet holiday was some time ago, but as I remember, when the cheese was being served, they filled up the carafes again, and then left us to finish the wine, having cleared up the dishes. Not Ski Miquel though when I visited their Chalet Charlotte last winter after dinner, I was offered a glass from the table, and drank it on the sofa.
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