Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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glasgowcyclops, I agree, saw this and thought it was brilliant. Just wish that Crystal/Thomson would produce one similar as it's their baggage policy which has been the subject of most of the recent baggage threads.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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They have missed one important illustration - ie to cover that passenger carrying hand luggage only + sports equipment = max 32kg.
This is a clever ploy to lull passengers into thinking that:
a. You must pay for a check in bag in order to take skis/board/bike.
b. As a result, a ski bag can weigh a max of 12kg.
After an argument on this point with Luton check in staff - ie when travelling with hand luggage and skis only I was told that my 14kg ski bag was over the max weight - I am now able to gleefully produce an e mail from easyjet customer services which confirms that travelling with sports kit only allows you a max 32kg weight.
By the way, what's a sticky?
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mountainaddict, no it's there, it's the first picture under the sports equipment section. Shows man + skis = 32kg. I thought it was clear and I did previously think you had to pay for a bag aswell as the sports equipment.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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mountainaddict, The one that's not there is two bodies and two ski bags!
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sarah
Oops I had clearly overlooked it due to this being my fabourite subject to rant on about!!
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mountainaddict, is is still always worth carrying a print out of that (new) page with the illustrations from the T&Cs just in case the check-in staff have not been told yet
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anarchicsaltire wrote: |
mountainaddict, The one that's not there is two bodies and two ski bags! |
if in doubt two separate bookings (rather than a booking for two passengers) would sort that out
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They are contradicting themselves though. In the text it says booking sports equipment will get you an extra 12kg, so if you've not booked a hold bag then that would equal 12kg total. However, the diagram clearly demonstrates that one person plus one ski equipment equals 32kg :/
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Shimmy Alcott, They aren't contradicting themselves absolutely but the words are subject to some ambiguous interpretation. Now the picture makes it clear that you take 32 kg in a coffin bag as the 20kg attaches to you as a person. I was never totally confident in this interpretation before but am delighted because it opens the door to taking a quiver away with me.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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I thought that too, Shimmy.
But, re-reading it, the section on extra allowance for sports goods starts:
One passenger travelling buys a bag and an additional sporting allowance. This gives an allowance of 2 items (which must include 1 sporting item), at a total weight of 32kg
Pretty sure Easyjet would not let anyone on with 32KG baggage and only 12KG allowance bought.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Shimmy Alcott, they are not contradicting themselves imv - 20 kg comes with the flight/passenger but unless you pay for a hold bag you have nothing to put the 20 kg in to, i.e. if you book one bag then you have one thing to put 20 kg in to, if you book six hold bags you have six things to put the 20 kg in to, if you book sports equipment (which is still a hold bag too, just has a special name) you have an extra 12 kg added to your 20 kg allowance to put in your extra big sports bag
fatbob, yes, confirmed nicely now and saves me having to explain it every now and then to the check-in staff
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hmmm... thinking about this I could need less bags now for the upcoming Family bash - but Iv'e already paid for three through the online booking process. Is it possible to remove one and get my money back?
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You know it makes sense.
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rayscoops, I see exactly what you mean from the first illustration under sports equipment but this is at odds with the third illustration where if the rule about each passenger automatically being entitled to 20kg each was correct there ought to be 64kg available to 2 people each of whom have bought a ski bag (regardless of whether or not they've bought any additional bags). Unless, it appears, it's separate bookings...
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Quote: |
unless you pay for a hold bag you have nothing to put the 20 kg in to, i.e. if you book one bag then you have one thing to put 20 kg in to, if you book six hold bags you have six things to put the 20 kg in to, if you book sports equipment (which is still a hold bag too, just has a special name) you have an extra 12 kg added to your 20 kg allowance to put in your extra big sports bag
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that's my understanding too, though of course you can also "click" to take more than 20 kgs - which obviously costs more.
Quote: |
there ought to be 64kg available to 2 people each of whom have bought a ski bag (regardless of whether or not they've bought any additional bags)
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if you've only bought a ski bag, you only have 12 kgs, don't you?
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Poster: A snowHead
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pam w wrote: |
if you've only bought a ski bag, you only have 12 kgs, don't you? |
no, you have 32 kg - see the illustration
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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So, who out there has actually used this at an airport, to prove the theory?
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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slikedges, yes, there is an issue there and it seems to occur where a joint booking is made for the purposes of pooling baggage allowances, i.e. two people booking a flight and paying for one bag and two skis means 20 Kg + 12 kg + 12kg for the ski bags - to me (based upon the other allowances) that should be 32 kg + 20KG + 12 kg.
It seems that they have decided upon a particular allowance for a specific arrangement ? two bookings plus paying for one bag is 20 kg allowance, and paying extra for two skis adds two lots of 12 kg
If that arrangement was booked individually it would be 32 kg and 20kg + 12 kg !
It is good to go through this because it highlights whether booking tickets individually provides a better weight allowance
Shimmy Alcott, I think you are right in a way, the allowances are not consistent when compared against each other, but whether they are contradicting themsleves is another matter because they have clearly set out what is allowed.
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JimG2009, me on Friday and Sunday
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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rayscoops wrote: |
pam w wrote: |
if you've only bought a ski bag, you only have 12 kgs, don't you? |
no, you have 32 kg - see the illustration |
Wow. Yes - subject to the airport handlers accepting it, you are right. But I cannot imagine wanting to lugg a single long bag weighing 32Kg - that's serious weight, even if the bag has wheels.
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achilles, agreed, and I can get away with 14 kg and hand luggage for a weeks holiday, but it is much easier just with my big wheelie snow board bag weighing maybe 20 kg (ish) and no hand luggage at all. Previously I was likely to have to argue my case that I was allowed more than 12 kg, now I can sensibly travel with one bag carrying everything which is exactly what I want to do.
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Contradictions all over. If you book for 2 people but only 1 bag, you get 32kg luggage allowance on the online booking site.
Clear as mud as usual
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rayscoops, gotcha
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It seems to say that:
1 person books ski allowance, then he's allowed 32kg.
If he adds and extra person then they're still only allowed 32kg.
If the extra person adds ski allowance as well, then they're allowed an extra 12kg only.
Therefore if two people both want to take ski allowance they have to book separately.
Bizarre...
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I can't believe this is not an error and that the weight allowance shown (against the figure of a person and a set of skis) should read 12Kg and NOT 32Kg. I'm sure Easyjet will correct this error when they become aware of it.
Everything else on the page points to the allowance for the sporting goods allowance as being 12Kg per item and that the other 20Kg only comes into the equation only when hold luggage has been PAID for. There is no 20Kg allowance automatically 'attaching' to a person.
I believe you can actually take 32Kg in one bag since the maximum weight limit of any one item is shown as 32Kg, but surely you still have to pay for both the 20Kg normal luggage and the 12Kg sporting goods allowances.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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ohhh nooo what have I done
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I have just spoken to easyjet customer services (before I saw this thread) - one person plus ski/snowboard carriage is 32Kg (not just 12kg). But the slightly ridiculous catch seems to be that the board bag can only contain "sports equipment". The customer services woman said if I wanted to take clothes, I'd have to pay an extra £9 each way to take another bag as hold luggage, but the total weight of both bags must be 32kg. Where they draw the line at what is clothing (ie salopettes) and what is sports equipment seems vague, but enforcing it would rely on them asking to look in the board bag in any case.
It all seems pretty inconsistent, but that's not our problem - the rules seem clear if a bit bizarre. This is better than last year, when it just seemed unclear and lots of people were paying for a hold bag they never took, just to get the weight allowance up to 32kg.
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You know it makes sense.
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Hey Rayscoops,
I read all the posts here after been on that other thread and see now, what you are saying plus all the possible unknown or unusual outcomes.
I,m just about too book again but am wary just booking a board bag at £18.50 giving me supposedly 32kg and not booking a main bag paying another £9.00 as well.
This is what you are saying is that right! or am I wrong again and not seeing it.
I don,t give a... whats... about rules and vague ones, just what is going to happen from your recent experiences (I assume more than once ie many boardbag easyjet trips ).
Example
No main hold bag..... ie extra £9.00/20kg do not book this, do not pay this!.
Book only boardbag paying only £18.50 total baggage charges and get a weight of 32kg,s total in the boardbag only?Which the bag guys will deal with, givern a stated 23kg limit?.
Its not "only" about the extra cost of main hold bag at £9.00.
But it would mean I could return with "only one board bag",personal junk stuffed in and a old board to get rid of up to 32kgs .
I would run it at about 26-28kgs in reality.
My thoughts are now I could take just the boardbag paying total £18.50 O/W at probably 26kg or so but up to 32kg allowed.
I know you have explained this so excuse me not getting it or my surprise at believing it...I am surprised by it though and bit wary.
You see my runs envolve- hell of alot connections,its a mission but not third world type, just long hard, so how you carry heavy bags and how many is actually very important.
I have been stung with £100 surfboard charges too southern hemi, so never again.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Tirol 164, yes that is about it for your exact situation but only for Easyjet (i.e. BA is 23 kg for a board bag as the free/only hold bag), except in your position I would max out the hand luggage too (bindings/boots maybe) with heavy stuff to keep the weight of the board bag down - just in case !
Always carry a print out of the T&Cs with a picture of the little man with his skis and no other bag = 32 kg and I can just not see the check in desk being able to cahrge you any extra.
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Poster: A snowHead
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That's a good page... I thinks some people are looking for excuses to "not understand".....
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Thanks Rayscoops, for getting back to me on this.
They do say the devil is in the detail.
In my case I have not done this 1xBrdBag as always played safe with 20kg and 12kg bags.
I do want to go through with no extra £10 a kg charges, having a 16 hour travel day (if no delays).
I also have many connections and stairways in the stations, which could be better with just one bag givern the delays but this is far worse on a return, with a flight to make, which is very easily missed using Italian trains back into austria.
Its not that I did not understand but saw it as a possible financial trap to gain revenue via ambiguous terms... as these picture scenarios were not about previsously or I never saw them.But now you can take the picture print out with you?
Still I think a airline could move the goalposts on you,what in reality are you going to do except pay,they are experts at it. You just want too go skiing.
I think its about £10 a kilo so if customers are stumped by multiple terms, ambiguous terms, the multinational check in staff... will be as well.
Givern skiing is a big revenue over winter it could be made clearer or more simple, than it is for certain. This leads me to think they like abit of confusion as a revenue spinner at the desk,last minute when punters will pay by plastic.
Can I ask Rayscoops, how many times you have flown sleasy with a 32kg boardbag only at £18.50 bag charges, in practice.
Are your friends,others doing it too without drama?
I will ask next time Iam at gatwick and innsbruck just as a follow up and do some checking myself on the way out, for the return.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Tirol 164 wrote: |
Can I ask Rayscoops, how many times you have flown sleasy with a 32kg boardbag only at £18.50 bag charges, in practice. |
flown just with my board bag 20 times or so, never 32 kg but always been above 12 kg. I have had the check-in desk once try to charge me extra for being above 12 kg so I called the manager and the desk charged me but he signed a 'waiver' so I did not pay anything.
I would be more confident with a print out of the T&C's now becasue it is in 'black and white' whereas before it was all open to interpretation. In my view the essence of the cgarges is that the fee is per bag and not really for the weight you carry.
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You need to Login to know who's really who.
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rayscoops wrote: |
Tirol 164 wrote: |
Can I ask Rayscoops, how many times you have flown sleasy with a 32kg boardbag only at £18.50 bag charges, in practice. |
flown just with my board bag 20 times or so, never 32 kg but always been above 12 kg. I have had the check-in desk once try to charge me extra for being above 12 kg so I called the manager and the desk charged me but he signed a 'waiver' so I did not pay anything.
I would be more confident with a print out of the T&C's now becasue it is in 'black and white' whereas before it was all open to interpretation. In my view the essence of the cgarges is that the fee is per bag and not really for the weight you carry. |
So, no-one has actually been through with 32KG in one ski/board bag for the fee of £37?
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Thanks again Rayscoops,
I,ll will go as normal outbound and sniff about easyjet staff on the subject (with a print out) in gatwick and innsbruck while waiting,see what they say,find out staff opinions or whatever.
It would make my long travel day connections easier with 1 b-bag on at least one leg.
If its positive with Innsbruck,kranebritten staff I might give it a go on the return.The austrians are usually pretty helpful and straight with rules,timetables etc.
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JimG2009, I have had no need to travel with 32 kg, but I can not speak for any one else
Tirol 164, lots of my flights were to Innsbruck and they really do not seem to be bothered by anything there
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Yea,thats what I found at Innsbruck .Its seems a great town as well.
The small customer help desk (news agents shop) in the train station was really something.
They held all my heavy gear while I rebooked a flight at the local internet cafe for a hour,then rang a hotel for me and just sorted everything I needed to know and do for a night and next days onward travel.
It was the most helpful service I can remember for long time.
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You'll get to see more forums and be part of the best ski club on the net.
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Ok so I've already booked 2 of us 2x 20 kg bags + 2x 12 kg ski bags, 64 kg so have probably overdone it but now thinking of taking an extra set of skis, so is that an extra 12 kg or just another ski equipment bag I have to shared over the 64kg allowance? And guess I can't put 2 sets in one bag?
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gatecrasher, just put the extra skis in one of the ski bags you have booked
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