 Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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| mountainaddict wrote: |
| Are Rossignol taking the proverbial? |
Yes, although I'm struggling to think how a "fault with the ski" could lead to it being snapped in half when put through a grinder.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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| mountainaddict wrote: |
| Just like it says, a ski shop in Tignes snapped one of my skis (18 month old Rossignol Bandits purchased in the UK) |
How much did they charge you for the favour?
More seriously you could be really anal about it and complain that you've now got 2 lefts or that you can't possibly have matched flex but probably life is too short. Try it on if you like but unless they really skied differently I wouldn't bothher.
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never heard of a fault on a ski causing it to break on a grinder. Out of warrenty I'd say Rossignol did not need to replace them. Tignes ski shop for breaking it on the other hand. Shop broke...shop replace is my thoughts.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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A ski really shouldn't break putting it through a grinder though. It must be a fault in the ski unless the shop staff really are that totally and utterly retarded but I doubt that. If it snapped across the mounting then I guess it's quite likely the mount was bodge job so I would think it would either be Rossignol for a ski fault or whoever mounted it that is responsible.
Thinking about it, it was probably already on its way out so they might have done you a favour by snapping it rather than you doing it whilst out on the slopes.
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mountainaddict, My OH had a problem with one of his Rossignol Bandits, that he'd bought at Snow & Rock. The skis were about 18months old, but S & R took it up with Rossignol & they not only replaced both skis, but upgraded him to the newer (at that time) model which included therefore new bindings too. I'd chase it up with Rossignol & good luck.
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I had a Salomon Crossmax delaminate and claimed on my ski travel insurance. They paid cash value (minus wear and tear as per the policy) and I went and bought a new pair of skis in the sales.
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I'd try and get something sorted with Rossignol, but personally I'd be ok with having a replacement. Ultimately many many shops would have put it down to user error in the past, wear and tear, or a fault caused by something else, out of warranty, of you toddle with 3 skis instead of two 
It can't hurt to complain, they may go above and beyond to keep a customer for the long term. Or they won't. But it can't hurt to ask.
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shoogly,
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maybe it was the shop who were only able to source one ski
and... maybe a phone call to Rossignol would be a good shout either way - you never know, they may never even have had anything to do with this.
either way, i'd expect a new pair of skis rather than just one. you could argue they ski different
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Exactly what he said, no ski manufacturer would do this, replace one ski, they would replace it with the current model or version in a pair, always, always, always.
It's the shop that broke the ski and that are pulling a fast one.
Would love to help you out on this one, expose these sods, can speak a spot of french and have a bit of experience with the ski business in france.
PM me
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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SMALLZOOKEEPER,
That's rather kind of you! Will PM you as suggested.
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It's the shop that broke the ski and that are pulling a fast one.
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The thing that I find odd though is - why would they give me only one ski if they did have two? There would be an odd one left??
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Oops - misread ealier bit:
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maybe it was the shop who were only able to source one ski
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Ignore my last post about having an odd ski left..... 
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I don't know nowt about ski manufacturers, but I would be dammed annoyed if it was me. Either the shop or the manufacturer is at fault, but at the very least two new skis should be part of the deal IMV - sock it to them SZK!!
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You know it makes sense.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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mountainaddict, Top right hand section of this page, "send/receive messages" Put SMALLZOOKEEPER, in recipient section and write!
Good luck sounds to me also that the shop is chancing their arm! Let us know the result!!
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Poster: A snowHead
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mountainaddict,I think it stays in your out box until it's picked up by the OP
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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SMALLZOOKEEPER,
Had it been a shop in La Plagne there is no doubt they would have replaced both skis and given mountainaddict, a spare pair as well for good measure 
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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mountainaddict. Wow.....
I'd guess the shop probably knew Ros would fire the blame back at them, so scared up an orphan on the jungle drums, but could only find the same as you had. I can't see ANY manufacturer sending out just one of pair.
If you ain't got the busted one, not sure Ros are going to be that keen to replace them, that may be an ask too far, but good luck.
As regards the flex issue, not too scientific, but get a couple of 3x2's/bricks, lay the skis on 'em, vary the distance (thus flex), stand on 'em and see where it's at. Should give you a ballpark guide, and hopefully put your mind at rest.
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Just think yourself lucky  if they were flawed enough to snap on the grinder then they could very easily have givven up on the piste or landing a jump.
bit strange though just replacing one ski, although i belive that Line?? do freestryle skis that you can buy a single of if you smash one in the park the idea being to keep the costs down for the kids so it is not without precidence to supply only one ski as a replacement.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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mountainaddict, the shop is responsible. They owe you a pair of equivalent skis. Up to them if they duke it out with Rossi. Do a Pandora.
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ricfrench,
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I think it stays in your out box until it's picked up |
Ta for that - I have indeed found the PM in my outbox - not yetpicked up by SMALLZOOKEEPER (I had thought it would go into my sent box so was looking there.)
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Just think yourself lucky if they were flawed enough to snap on the grinder then they could very easily have given up on the piste or landing a jump. |
Exactly. When I think of some of the locations where it could have snapped I consider myself very lucky indeed. A very long walk home after lift closing time comes to mind - and that's disregarding the possibility of being injured somewhere off piste if it snapped while I was skiing. Mind I could always have practised my swishing on one ski routine to get home! It looks easy enough when I've seen instructors doing it .....
I did spot a crack the full width of the ski, just in front of the binding toe piece - but had thought it was just a superficial mark in the paintwork. It wasnt very deep - 2mm max - but was obviously worse than it looked with the pressure of passsing it over the grinder then being enough to snap it.
Anyway, thanks to everyone so far for your observations and comments. Will keep you all posted.
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mountainaddict, 2mm, thats some 'scratch'
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I agree with Swiller that the shop is responsible. The fact that Rossignol supplied a replacement doesn't mean that Rossignol accepted any liability - maybe they were just being helpful.
I used to live in Pandora Road, London NW6, in case this is relevant.
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You know it makes sense.
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Was the replacement ski brand new or is some poor sod still wandering around outside the apres ski bar looking for his/her second ski?
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Was the replacement ski brand new
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Yes - so now have one brand spanking new ski and one not so new.
In terms of an update, I'm still waiting for SMALLZOOKEEPER to open his PM, so no developments yet.
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Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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I've concluded that the grinder was, in fact, a 9-inch angle-grinder. With a diamond disc this makes easy work of cutting paving slabs etc. in half.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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mountainaddict, ifirc the smallest zoo keeper is branching out with a new zoo in Finland so I guess he may be travelling there or he may just have gone into hibernation now the French summer season has drawn to a close until the winter season kicks off 
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You need to Login to know who's really who.
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boom, away at the moment, got some stuff i need to look at will be back in the office Monday. try and help you then.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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my money is on the shop causing the damage, skis don't just snap without warning...if they do it is normally on the first 10 turns, they need heavy impact or something else to cause a problem like this.....
if the machine jammed or spat the ski out, the force which it could have come out the machine is enough to put it through a plasterboard partition so if the workshop wall was solid and in the way it is possible that the ski could snap
as has been said Rossignol would not replace a single ski No ski company would do that, sounds like they have been scraping round the bins to find a single ski.
sure SMALLZOOKEEPER, will be able to take a look and work some magic
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mountainaddict, The shop were hooligans IMV!! I'd have been damned annoyed.
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It does enlarge if you click on it though
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ooh you are awful.
Agree with CEM, the shop is behaving in a well dodgy fashion.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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If a snap like that could have been caused by a fault in the ski, I'm surprised it held up whilst you skied on it. I reckon it got jammed in a machine.
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| mountainaddict wrote: |
| 18 month old Rossignol Bandits |
Now needing Rossignol Bandaids
How old were the bandits running the shop?
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FAQ
ski. Rossignol's apparent explanation for this is that because the skis are a few seasons old they could only find one of them....Bergmeister complained on my behalf but was given a take it or leave it response. He brought the skis home for me.
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?? What's a Pandora 
