 Poster: A snowHead
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skimottaret, give me a £30 million 'free' debt (or £15 million negative equity) and I will also make a £2.8m 'profit' of £7.5m and produce any benchmark ratio that looks good; make me pay the interest I will make a loss each year though the same as Chill Factore  I would be interested to see Hemel's finances because I would not think that they have such high debts to drag down what might be a profitable day to day operation
There are many profitable companies that are having the plug pulled on them simply because banks do not want exposure to certain debts and quite a few (property related) friends have had their profitable businesses/sites closed by banks because the banks decided they were no longer going to extend the loan agreements, with the banks effectively finishing off the schemes (through expensive consultants) themseleves.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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I'm really unsure where all this negativity is coming from about their customer service model, I couldn't fault them at all bar one (ski) instructor who quite simply didn't have a clue how to teach in a professional manner. They've bent over backwards to fit my girlfriend in for lessons, and the one time I did have to complain (about Kevin the ski instructor), they gave me a free lesson to make up for the one that was useless.
Lessons are made to "merge in turn" with normal queuing patrons for the lifts, and typically both lifts are running (unless its getting late in the day), however I will concede that they do need to vet people they let onto the slop a touch more thoroughly, as there have been a few occasions where it's been obvious that the people in question were nothing more than a danger to themselves and other people.
I'll admit that their business practices (for the site as a whole, not just the piste) need addressing, closing the shops at 5pm on weekdays, when the site itself is open till midnight? What's that all about, there's a good 6+ hours of trading available there.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Chillfactore's walk up booking system is a joke, it's a huge form just like their web system and takes ages, the lifts stop every two runs and the staff are arsey.
The bottom line is that it is just way too expensive for what it is hence no repeat business.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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| narc wrote: |
Chillfactore's walk up booking system is a joke, it's a huge form just like their web system and takes ages, the lifts stop every two runs and the staff are arsey.
The bottom line is that it is just way too expensive for what it is hence no repeat business. |
How is that any different to xscapes "walk up" booking system, where it is driven by their public-facing internet front-end (so is Chill Factore's in honesty, its not "like" their web system, it IS their web system)?
Not quite sure how it's a "joke", it was a simple solution to a booking front end that lets you pre-book slope time in advance (ie, turning up and booking for an hours time), granted it's not the most fluid of queuing systems, but I've never waited more than 2-3 minutes, even when there have been large queues.
Expense can currently be negated by using a 2-4-1 voucher, loads of which are currently floating around the interwebs (such as on rock radio's website). Ok, it's usually rather expensive, but at £12.50 per person for 1.5hr passes, its not too bad on the old purse strings.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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You'll need to Register first of course.
You'll need to Register first of course.
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Tamworth Snowdome has no retail attractions apart from Ellis Brigham but still seems to keep ticking over - is anyone aware of how well it does financially ? I've a soft spot for it as my kids learned how to ski there and I spent a few happy Sunday mornings eating Bacon Sandwiches in that bar whilst watching them !!
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FAQ
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