 Poster: A snowHead
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GrahamN, good point
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Jeez, three pages. People, this is not hard! 
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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GrahamN, Yes there are 2 of us travelling.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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| Quote: |
My understanding in the past is that sporting equipment is intended to be that alone, 12kg seems reasonable for a pair of skis + bag
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Righto then....how about my mountain bike 'alone' - 20kg in its nice padded bag??
Surely sports kit like that is the perfect illustration that it is nonsense to restrict sporting gear to 12kg? I reiterate, IMO it is ridiculous to interpret the wording in such a way that a normal bag at £10 each way can weigh 20kg but sports kit costing £18.50 can weigh only 12kg
Anyway, rayscoops page 1 posting - with the answer direct from easyjet - is definitive enough for me.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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spyderjon,
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Jeez, three pages. People, this is not hard!
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It is when there are two interpretations and schools of thought re. the easyjet wording! Now imagine the scene at the easyjet desk last weekend at Luton!
I have still had no response from my e mail to customer services (longer than normal response times due to volcanic ash) but will post on here when I do. I asume it will endorse the response from easyjet that was posted earlier.
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You'll need to Register first of course.
You'll need to Register first of course.
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spyderjon, got to say, I've never had an issue with weight or equipment. I will fly BA/Swiss where ever possible to reduce the risk of all that has been discussed here, but even with chartered TO flights I've still not had a problem, and I don't exactly travel light.
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Don't e-mail Easyjet - it takes forever now. I am still waiting for a response from an e-mail I sent in March for an April trip that is now over obviously. Somewhere on their website is a chat function - can't remember where offhand - they never make these things easy, but after clicking on it I have never waited more than 5 mins for a 'customer experience champion' to appear. Based on the huge amout of confusion on previous threads, I had asked them twice with two different 'champions' just to be clear - the responses that I got each time was that I could stuff my ski bag up to 32kgs if I did not have a hold bag (but obviously have paid for a hold bag).
I did ask one of them for a confirmation of our 'chat' which they said they would supply, but of course it never arrived. I therefore printed out both 'chats' to show at check-in and at ski drop in case of issues. This was for Bristol and as it turned out, we did not need to fill our ski bags more than 12kgs so the theory was not tested!
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the responses that I got each time was that I could stuff my ski bag up to 32kgs if I did not have a hold bag (but obviously have paid for a hold bag).
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....Which completely contradicts the response that easyjet sent to easyski on page 1 ie:
Q: If I have paid only for ski carriage ( £18.50) and have only a ski bag going into the hold, my ski bag can weigh up to 32kg ( 20kg hold allowance + 12kg extra for sports eqpt) - is that correct ? cheers
A: I am happy to confirm that you are absolutely right about the baggage allowance for your booking. I can confirm that you have an allowance of 32kg for your booking.
I am still waiting for a response to my e mail to easyjet.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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BA don't fly to anywhere outwith the UK except from London, not much use to most of us who want a direct flight to somewhere snowy.
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mountainaddict, an excerpt from one of my discussions with Easyjet:
[Varun] Is there any thing else I may assist you with?
[T] thanks - we also have 2 ski bags booked - I assume that each ski bag can only weigh 12kg (32 - 20kg). However, if the 4th person does not carry a hold bag, but just uses their ski bag allowance, can that one ski bag weight up to 32kgs without any other charge, so I assume 20 + 20 + 20 and for the ski-bags 12 + 32 and there will be no excess charges with that total amount for our family of 4?
[Varun] Correct.
That seems pretty clear to me.
Try the 'chat' function on the website - otherwise post a query direct with the staff on their own discussion forum - you will get a faster response:
http://getsatisfaction.com/easyjet/questions/popular
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Ghost Dog, yet another reason to live somewhere civilized....
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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| Ghost Dog wrote: |
| BA don't fly to anywhere outwith the UK except from London, not much use to most of us who want a direct flight to somewhere snowy. |
That is a slight exaggeration.
But only slight. They do have routes from Manchester & Birmingham to several German airports (Frankfurt being the best for skiing), Milan, and Paris.
But they really are very little use to most of us unless we are willing to travel to London before leaving.
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Dr John, like England, not London.
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You know it makes sense.
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I drive, so don't pay any extra baggage charges and can take as much as I like
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Is the above a real comment, or taken from Viz Comic letters page? 
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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| mountainaddict wrote: |
| b. Although sporting equipment costs almost twice as much to check in as a normal bag (£37 vs £20) it can only weigh just under half as much (12kg vs 20kg). |
Not any more, looking at a gatwick flight to Innsbruck and hold luggage is £36 now 
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Poster: A snowHead
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alex_heney, do they let people from Merthyr out of the country these days?
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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| rayscoops wrote: |
| mountainaddict wrote: |
| b. Although sporting equipment costs almost twice as much to check in as a normal bag (£37 vs £20) it can only weigh just under half as much (12kg vs 20kg). |
Not any more, looking at a gatwick flight to Innsbruck and hold luggage is £36 now |
That is the walk up rate. The on line rate is £18 return.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Frosty the Snowman, so it is, a bit misleading because it said £18 per bag which I assumed was for each flight (did not book it  ) the same as the ski carraige at £18.50 per item which is per flight
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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You'll need to Register first of course.
You'll need to Register first of course.
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CANV CANVINGTON,
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achilles wrote:
Spyderman wrote:
Frosty the Snowman, The majority of the UK population is in the south east....
Not so, according to the 2001 census.
2001 census figures:
London: 7,172,036
South East: 8,000,550
UK population: 58,789,194
they mean the ones with jobs.
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Does volunteering count as a job these days then
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Response just in from easyjet Customer Experience Champion. See below. It tallies exactly with the earlier advice from easyski - so that's what I call a result.
Naturally I am delighted and cannot wait to produce a copy of the e mail to the jobsworth check in bag drop staff the next time that I fly with a ski bag (or mountain bike) from Luton:
Response reads as follows:
Thank you for contacting us.
I would like to confirm that if you paid for sports equipment only (no hold bag fee) you still have 32 kg of baggage allowance. You can take sports equipment item which weighs 32 kg maximum but you cannot take any hold bag apart from it. The weight of 1 sports item cannot exceed 32 kg.
Please remember that you can take more than 1 sports equipment item but total weight of all the hold bags and all the sports items a passenger is taking cannot exceed 50 kg.
I do hope I have been able to answer your question fully, if I have not, please click here and we will be more than happy to assist you further.
Yours sincerely
Patrycja Jakubiak
Customer Experience Champion
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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mountainaddict,
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mountainaddict, I shall print that out too and then if necessary, produce whatever answer that suits my purpose at the time..! 
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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I shall print that out too
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I hope that everyone does - glad to be of assistance .
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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the next issue ..... two people can book together and pay for only one checked in bag and will be given an allowance of 40 kg, if they check in the one bag with 32 kg (H&S weight) they will not be charged an excess, or 3 people with 60 kg can check in 2 bags - 30 kg each and still be ok !!
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rayscoops,
Unfortunately I think you'd be stung with excess baggage charges if you check in more than 20kg after paying for only 1 (non sports equipment) bag. The Easyjet website says the following:-
Payment of the fee provides you with an aggregate allowance of 20kg across all pieces of hold baggage which may only be increased by payment of excess weight charges.
The maximum acceptable weight for each single piece of checked-in hold baggage is 32kg. Baggage which exceeds this weight will not be accepted for carriage.
Where checked-in hold baggage exceeds 20kgs in weight (subject to the above rule), each passenger will pay an excess baggage charge per kg up to a passenger maximum of 50kgs, as follows:
Currency Excess Baggage per kg
GBP 10.00
EUR 12.00
CHF 20.00
DKK 88.00
CZK 320.00
HUF 3200.00
PLN 48.00
SKK 440.00
MAD 140.00
Given the above, I think they'd nobble you under the "Where checked-in hold baggage exceeds 20kgs in weight, each passenger will pay an excess baggage charge per kg..." rule.
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You know it makes sense.
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Bergmeister, you wouldn't be charged excess. I booked for EOSB for two of us, and the baggage allowance for one checked hold bag was 32kg. It actually says that on the EJ website when you start adding luggage.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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I love Easyjet luggage threads  the above rule helps the argument that the 20kg allowance is with the flight and that the extra charges are how you decide to take up the 20 kg allowance
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FAQ
