 Poster: A snowHead
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Won e-bay auction about nine days ago. Got an e-mail from Ski-Bilek confirming details of order. Since then not recieved email confirming receipt of payment or shipping (this says yes for both in afterbuy but when I click on the shipping number it is not recognised). Sent an e-mail to them but no reply. Also only voicemail on phone number. Is this usual?
Thanks.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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snowplow, I bought some from them last year and there were problems (took about 3 weeks in the end) with the delivery, caused by the delivery company. Not normal though from other threads that have run on them (do a search on ski-bilek), they are normally very reliable.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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snowplow, don't forget Thursday was a bank holiday for most of the continent and an awful lot of people take a bridge day on the Friday and many companies do the same.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Thanks for the comments. I'll give it a bit longer.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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snowplow, Just call them, they are a highly reputable seller of ski gear.
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You'll need to Register first of course.
You'll need to Register first of course.
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snowplow, The Ski-Bilek site shows:
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Onlinedepartment and pickups of wintersport articles
Mo+Tu: 12-18, We-Sa: closed |
so they might have a bit of a backlog.
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snowplow, I had excellent service from them 2 years ago following an e-bay auction for a pair of skis. I would be suprised if the problems don't get sorted out.
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I bought a pair of 3Vs last October and no problem at all. Cheap skis and good service - they arrived in about a week once paypal was sorted.
Paypal was the only problem as the exchange rate was rubbish and they didn't accept payment directly ....
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Hi snowplow-i am in same position-won a pair of Salomon Falcon race boots and paid in early May but no sign of delivery - they now claim lost and no replacement but still no refund-won the Austion for under a £100 which would have been a great buy if boots were available. If nothing in a few more days will lodge claim via ebay/paypal.
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Alan, mine have now finally arrived. Delay seemed to be on dispatch, as shipping only took two days from Germany. Have they given you a tracking number for the courier?
Maybe worth holding on for a while longer.
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