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Help needed with childrens ski gear
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Poster:
A snowHead
Poster:
A snowHead
I recently ordered my daughter a Tresspass Cariboo ski set for £29 from Born2becool but upon opening the parcel today I have noticed that I have infact received a AST set. I have no idea who they are. The label inside the clothing has a reference to Brugi and the popper studs have Astrolabio imprinted on them.
I have sent them an email to inform them of the mistake and they have replied to say that the Tresspass set was out of stock and they have sent the AST set as a replacement.
They are telling me that the AST set is a far superior quality to the set I ordered and retails at £75 but they are not charging me the extra which sounds great yet I can't find anything to back this up as on their website I cant find any AST sets. They have a Brugi set which looks similar at £85 yet the suit I have has AST printed over it. A search provides lots of links to ebay with prices of AST items as low as £10 so I am unsure as to whether this set is actually a satisfactory replacement or not.
Any advice would be much appreciated as I know nothing about this brand and need to advise them if I will accept this or not.
Obviously
A snowHead
isn't a real person
Obviously
A snowHead
isn't a real person
spinks
, welcome! I haven't heard of AST but Brugi is a respected name in kids' skiwear. Have a look at the technical info on the labels, this will tell you more about the quality rather than the brand name ie waterproof rating, insulation etc.
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Thanks Lou, I have now managed to find the Italian Brugi website and it looks like AST and Nordsen are part of the same group as Brugi.
I have checked the lables in the garments and they are exactly the same address and vat number as Brugi so looks like I have got a really good deal.
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Sounds like a bargain
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