 Poster: A snowHead
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Just received a £400 bill for damage to my rental car - Hertz. Basically they say it was damaged. I say it happenned after it was dropped it off and they didn't check - I'm right btw - thing was in perfect condition. But since as they as so busy they didn't leave the desk to check - looks like some stuck a baggage trolley into the side of it.
Any thoughts - currently seeing if my credit card company can fight it for me. Anyone had similar experience - if you're renting a car next week make sure you get it checked before you give it back!!
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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They signed off on your contract and accepted it as in good condition. End of story.
(ok, send a copy of the signed off rental contract to the credit card company)
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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boyo, FWIW, having heard similar storied from other travellers, I now take digital photos of any rental car as I leave it (perferably with the airport in the background of some). A bit late for you I know
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You need to Login to know who's really who.
You need to Login to know who's really who.
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I always photograph any hire car at the time I hand it in, sad maybe, but evidence for the future.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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bit late for you, but if you hire cars a lots , take out a third party insurance to cover excess. £50 a year for europe but it saves you from being stitched up by the hire car companies
www.insurance4hirecar.com
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You'll need to Register first of course.
You'll need to Register first of course.
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dz4d1v, that link arrives at a link farm and, as far as I can see, there's only one company offering short term rental car insurance... and that's for UK only and UK registered cars only. Got any more info?
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all the rights words but all in the wrong order. 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Helen Beaumont, thanks. That seems to be a worthwhile 50 quid at first glance.
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I'll check my paperwork and get back in touch with my Credit Card company ... and next year I take photos!
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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| stoatsbrother wrote: |
| I always photograph any hire car at the time I hand it in, sad maybe, but evidence for the future. |
Good tip. Haven't in the past, and haven't had a problem. But in the light of what's been written here, I will in the future.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Have your camera handy when you collect the car. I've taken digital photos and gone back to a hire desk with the evidence, to have damage (scratches and dings) added to the booking sheet  My view, you accept a car with damage, it becomes your damage.
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Assuming you booked with a credit card offering car rental insurance, hand the problem over to them indicating that it was in perfect shape when you returned it and had it signed off. They will handle it from then on.
I had something similar happen once and it was painless.
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You know it makes sense.
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I've just heard that I've got off a parking ticket thanks to a snap on my mobile.
I'd left a note on my dash about the faulty parking meter but took a photo just in case.
The council took it through three increases of fine and two appeals before finally accepting the photo evidence!
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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| Helen Beaumont wrote: |
| http://www.insurance4carhire.com/ |
Plus £10 cash back if you go via quidco
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FAQ
