 Poster: A snowHead
|
|
Thomson Ski rep just called from Canada offering discounted liftpasses over the phone. Never happened to me before, so I am a bit suspicious of handing over my card details, they normally collar you on the transfer bus, anyone had this happen before?
|
|
|
|
|
|
Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
|
|
that sounds just incredibly dodgy - never heard of anything like that, but anything involving the term 'credit card details over the phone' i would be hugely suspicious of.
|
|
|
|
|
|
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
|
|
|
|
You need to Login to know who's really who.
You need to Login to know who's really who.
|
Yeah I know, that's why I didn't do it there and then. He's calling back later this evening. Was going to check with Thomsonski Customer Services to see whether this is normal practice, before I went ahead.
The price is cheaper than ticket window prices but similar to Americanskiclassics prices, except they wouldn't sell me them as I wasn't using them for any other travel arrangements.
|
|
|
|
|
|
Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
|
|
If it's the same rep that'll be meeting you on your holiday i'd just tell him that you'll see him on the transfer bus or in resort. Even if the price is $30 more, it's worth that for peace of mind.
|
|
|
|
|
|
You'll need to Register first of course.
You'll need to Register first of course.
|
| Quote: |
| Never give card details over the phone |
Is a bit extreme. OK, certainly never give them to someone who contacts you unexpectedly out of the blue, but personally I do card details over the phone a lot. Renewing, or buying, insurance, electricity, etc etc. No different from putting them on the internet for flights, cars, skis, etc. Some people would never do that, either, but it's difficult to avoid. If it's usefully cheaper, why not telephone them back, and make sure they give you a kosher Thomson number.
|
|
|
|
|
|
|
|
If Thomson approve credit card sales of this type (presumably they sell holidays over the phone taking credit card deposits and payments) and your credit card supplier underwrites your protection (I think the Consumer Credit Act guarantees this) you should be fine.
I assume this rep had your phone number via official channels, so it sounds kosher to me.
|
|
|
|
|
|
|
|
|
The price offered was £132 for a 4 out of 5day Tri-area pass, normal price C$308 (£156) or $323 (£164) as some of the days fall in the peak season dates. Americanskiclassics would have done it for £130, but they said the resort wouldn't let them sell to me.
|
|
|
|
|
|
You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
|
|
Just spoke to Thomson/Crystal, said it was normal to receive a courtesy call from a resort rep offering ski packs/ liftpasses. Suggested not to give card details over phone. To be fair , he didn't ask for card details, we didn't get that far in the transaction, I was just assuming that would be the deal. I guess there's no problem in booking if I can pay on arrival.
|
|
|
|
|
|
|
|
|
How can you live a normal western lifestyle wihout giving card details over the phone?
|
|
|
|
|
|
snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
|
|
By buying a horse and a ten-gallon hat, and sitting round a campfire eating baked beans
|
|
|
|
|
|
And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
|
|
David Goldsmith, sounds enjoyable enough, although I'm only allowed beans occasionally.
|
|
|
|
|
|
|
|
David Goldsmith, ha! Great film 
|
|
|
|
|
|
You know it makes sense.
|
David Goldsmith, the ways of the old West never die! 
|
|
|
|
|
|
Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
|
Slightly off the topic. Especially as you don't know for sure he was going to ask for card details but anyway thought I'd butt in as it's one of my pet gripes.
I hardly ever give my credit card number over the phone, I would much rather enter it on e secure website. At least with an online transaction your details are encrypted beofre leaving your computer, and (in theory) another human does not have to hear or see them.
Also its much more preferable than handing your card to the greasy looking bloke at the local curry house for him to take it out the back and write down all your card details and/or stick it through a cloning machine....
I would never give my card details to someone who had called me, I would (and have) take down their number and verify it either by calling head office or looking it up in yellow pages.
In fact my mortgage provider once rang me and to verify my identity started asking for my date of birth, mother's maiden name etc. I told them I was not happy to divulge this information over the phone. They were suprised, but they would be the first to complain if I'd been a victim of fraud having told someone my persnal details.
|
|
|
|
|
|
Poster: A snowHead
|
|
If we had fewer cowboys there wouldn't be these problems
|
|
|
|
|
|
Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
|
|
luigi, Every time we've been with Crystal (same co as tomson) we've had a call from the rep in resort advising of current conditions etc and asking if we have any queries. They have also asked us if we want to sort lift passes over the phone, which I did but didn't have to pay until we were on the transfer bus. The price was the same though, no discount.
|
|
|
|
|
|
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
|
|
luigi, giving your credit card details to someone in a Thomson office is one thing - gving thenm to the rep another matter. At the Thomson office they should comply with the Payment Card Industry Data Security Standard, and be trained to do so. To be fair, the few experiences I have had of Thomson as a TO have all been good - so I suspect the rep would not have asked for the details over the phone.
|
|
|
|
|
|
You need to Login to know who's really who.
You need to Login to know who's really who.
|
I have a customer who rings and orders stuff over the phone, she whispers me her card no. down the phone in case anyones listening 
|
|
|
|
|
|
|
|
FAQ
