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Airports etc and information
 Poster: A snowHead
Poster: A snowHead

Just been listening to the news and the chaos that reigns again at airports. There are idiots ranting about how "something should be done", though what they think CAN be done evades me. It seems that the biggest issue and one that could be addressed is the lack of information. If people are kept informed of what is going on and why, they are far more likely to tolerate things peaceably.

In comparison I have to praise Trans-Pennine Express. Last Saturday we had a bad journey home from Manchester (4.5 hours instead of 2). It was not pleasant, but all the time we were kept fully informed as to why we were stopped and what they expected to happen and as a result nobody got cross. Instead, strangers started talking to each other and we all had a bit of a laugh. Had they just left us sitting wondering I think things might have been quite different.

Anyone know why places like airports seem to be so secretive about what's happening when there are mass delays/cancellations/closure?
ski holidays
ski holidays
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

LGW has a twitter feed which is being resularly updated - http://twitter.com/gatwick_airport

but it's interesting that a lot of the deicions are coming down to the airlines themselves
snow report
snow report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

Ah - a real use for Twitter - I knew there had to be one!
snow report
snow report



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