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Purchases from the Atomic Boot Camp.
 Poster: A snowHead
Poster: A snowHead

For those who ordered ski's or boots after their stay at the Atomic Boot Camp and had them delivered from a shop in the UK, have you received your goods yet and if so, how long did you wait ?.

Thanks

Pippi
latest report
latest report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

No ?

ok then, I ordered them on November 25th and was told to expect them in a week, it has now been 23 days and I haven't heard a thing, I have spoken to the company who promised me a return call after tracking the order, which hasn't happened. I know this is a busy time for them and from posts on here they are a well respected firm, am I being unreasonable expecting them to be here by now, or is this the norm when ordering ski boots by mail order ?

Thanks.
snow conditions
snow conditions
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

pippivixen, don't know if it's the norm - I got my skis from Germany in 3 days. I certainly think you have cause for complaint/refund of carriage if paid. call them and insist on holding till they give you the tracking number and the carrier. get the date they were despatched and call the carrier.
snow report
snow report
 You need to Login to know who's really who.
You need to Login to know who's really who.

holidayloverxx, thanks for the advice. I phoned them again today and was told they had no excuses for not getting back to me, so wouldn't offer any, just gave me apologies for not doing so. It appears there may have been a breakdown in communication as there was still some doubt if the boots were in stock, I did explain they were in stock when I ordered which is why I paid for them.

Hopefully they will be dispatched today, so then I can get some skiing done with my Daughter on our local dry slope over Christmas. Very Happy
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snow conditions



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