 Poster: A snowHead
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Just got back from Kinde lessons this morning with my son and my nephew. My son passed level 1 last time but my nephew had to repeat it today.
Nephew's lesson completely disrupted by two of the most badly behaved kids i've ever seen. As a result he had hardly any tuition because instructors were dealing with two naughty kids and he ended up failing it again. Seems really unfair he now has to repeat it for third time when i'm totally sure he'd have passed if these two boys weren't there. They even started knocking his hat off etc when he was waiting in line then wouldn't get out of way when it was his turn to come down. 
Anyone any similar experience of lessons being ruined etc
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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garethjomo, I had a boy once who did that sort of thing. I told his parents that if he didn't behave I'd refuse to take him and they wouldn't get their money back. At the end of the week he was asking why the other 2 boys were doing better than him - weellllll .......... go figure. The only people I've ever put 'not current' immediately on my database - don't want them back!!! 
You should complain and insist that they do something about it. If necessary the instructors should have the back-up to deal.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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garethjomo, that's awful. Poor kid. Definitely not on, but I doubt if there's much which can be done after the event - did you complain strongly at the time? No good being too British about that sort of thing.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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garethjomo, I had a similar thing happen at xscape in Braehead when it first opened. Not that the child was badly behaved just that he had been booked into the wrong class and couldn't cope with the lesson. He kept knocking all the other kids over and the instructor spent all her time picking him up. I marched onto the snow like the stroppy b*tch that I am and suggested, very politely, that they put him in another class which they did.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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garethjomo, Go buy the 2 offender's a can of Coke each, then spike it with Clinical Strength L.S.D., i doubt whether they'll bother anyone ever again, althouigh you might see them wondering around town jibbering to one another, in which case knock off their hats and stand in their way. 
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You'll need to Register first of course.
You'll need to Register first of course.
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SMALLZOOKEEPER, 'clinical strength LSD!' It blows your mind, while killing 100per cent of all known germs. 
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garethjomo, you really need to complain about this. Lessons at Tamworth are relatively expensive, so why should you subsidise such behaviour. Make it clear that you expect the instructor to be able to deal with kids that misbehave, to th extent of removing them from their lessons.
IME, though, instruction at Tamworth is bloody awful. The groups are quite large for such a small space, and the instructors don't seem particularly bothered about instilling basic piste safety rules in their groups. This often results in large lines of beginners strewn across the piste or bunched up at the bottom.
If this had happened at your kids' school would you let it slip?
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hyweljenkins, I'm going to send an e mail complaining. At the time it would have seemed like sour grapes to complain because he didn't pass the lesson. I also wasn't there at end of lesson when it finished as i was with my son on the other slope. My sister in law was with him
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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garethjomo, I'd do it by post. Give them a ring to find out the general manager's name, and write to him/her directly. EMail doesn't carry the seriousness of a letter.
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garethjomo,
Chief Instructor - Tim Carter
Man at top - Martin Smith
hyweljenkins, of course, it never used to be like that in my day..... 
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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garethjomo, you should complain. They take this kind of thing seriously at the Snowdome, and they should, at the very least, give him a free lesson to make up for it. I've been applying for a job on the fitness/gym side of the operation and I've been very impressed by their customer service ethos. Give it a go.
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