 Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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gwaelod, never seen the point of the flexi fare.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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So I guess the replies mean..... I'm not interested then?
Hey ho.....
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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You'll need to Register first of course.
You'll need to Register first of course.
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BMF_Skier, most of us don't have that luxury, but this quote below is from the Standard fare information
| Quote: |
Great value fares where savings can be made by booking well in advance, or by travelling at less busy times.
More flexibility - whilst only valid for the booked departure time we will, at no extra charge, transfer you to a space on the next available shuttle if you arrive at Check-In within 2 hours of your booked departure time
* price includes vehicle and all passengers
* amendments are subject to conditions and charges
* non refundable |
and it does mean 2 hours after as well as 2 hours before. Lots of others have experience of stretching this further.
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BMF_Skier, In practice through the Summer if you arrive late / Early (and I have arrived 12 hours early) the computer simply puts you on the next train (and offers you your original time if early)
BUT the software has the facility to charge you.
During the summer it simply said 'at no extra charge' below the £0.00 field.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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T&C's do also say that you can exchange the ticket up to 24 hours after departure time, but that you may be charged a fee. I suppose it will depend on how full the train you arrive for is.
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When we went through the tunnel the other week, there is now an automated check-in for pre-booked tickets (don't know if they had it last year, haven't used the tunnel for a couple of years) and it gave other train time options with a cost of £ 0.00 as we were within our booked window. As they also had a credit card slot for identification if you didn't use the reservation number, I presume they have the facility to charge via credit card if the train you are going to get on is in a higher price/later time bracket?
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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BMF_Skier, I've been 4 hours late on standard ticket and was ok
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I came back 24 hours early on a standard ticket because one of my group was unwell. Rang Eurotunnel as we were driving across France and they were sympathetic - made a note on our booking record and we checked in as normal and weren't charged any fee to change the crossing. Good customer service I thought.
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eng_ch, yes, apparently they do, but I have never been charged anything.
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You know it makes sense.
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| rob@rar wrote: |
| I came back 24 hours early on a standard ticket because one of my group was unwell. Rang Eurotunnel as we were driving across France and they were sympathetic - made a note on our booking record and we checked in as normal and weren't charged any fee to change the crossing. Good customer service I thought. |
Happened to me as well. Great customer services.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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I got there early by 5 hours (driving too fast then?) first week in january last year on standard ticket..I had to wait 5 hours in the carpark as all the trains were booked..if I'd paid for a flexifare I may have been ok so maybe it is worth it..what if I'd arrived late for example? No idea of what they'd have done then.
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Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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gwaelod, I think the problem here is the fact that he was not within his two hour window . For 5 hours early, I think you would need to exchange the ticket, and wouldn't just be able to book in early.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Helen Beaumont, I'm not sure that is true. My experience is that if they have space then they get you on. It makes sense to do that....as they may be able to sell your space on a later train.
I've arrived 12 hours early and been allowed straight on.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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| Quote: |
if they have space then they get you on
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I think that's the bottom line
The only time I haven't been able to travel early was Christmas Eve and all trains were full
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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You'll need to Register first of course.
You'll need to Register first of course.
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Elizabeth B, but perhaps becasue the trains were busy the system wasn't able to do it automatically.
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I've checked this with eurotunnel several times, because they are so flexible about the cheap fares that it's hard to believe you've got it right. Also hard to believe that anyone would buy the much more expensive Flexiplus. If you arrive early (even a week early!) you can get on if there's space, but may have to pay the extra if it is a more expensive time of day. The ticket is valid up to 24 hours AFTER your booked time - whether you can get on will depend on whether trains are full. And I guess that if they are, no amount of expensive tickets will squeeze you on.
If you are NOT going to arrive within the 24 hours after, all you have to do is ring up and amend the time to a later date. If you're not sure when you'll travel, you can just do it again later.
I've never had the slightest problem with this. However, a friend who just decided to turn up and pay on the day was charged an arm and a leg. Book well in advance, it's much cheaper, the times are flexible and the whole process seems hassle free.
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and with clubcard vouchers you get 75% of the price. Bargain 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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pam w, I have changed our original departure date by three days (last Christmas). I'd forgotten about this before. So I don't think it is any hardship not being offered the Flexifare any longer. My recent booking cost me nothing. I had Clubcard vouchers to cover the whole cost (although they initially told me I couldn't use them for the pets fee.)
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What was bloody annoying the other week was that we arrived in plenty of time for our booked train on the way home, had booked for high vehicles and were issued with the appropriate letter. When we finally got to the lanes, they refused to let us go in high vehicles, saying we'd have to wait for the next train if we had insisted, shoved us over to the normal height lane and we were *still* two trains late. Yet we had booked the space on that train in that section! So who got our booked space??
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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| Quote: |
and with clubcard vouchers you get 75% of the price
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75% OFF the price. eng_ch, don't quite follow that. Are you saying that you weren't a high vehicle but had booked as one?
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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pam w, we have a Mercedes ML and we have always booked in high vehicles with a 4x4 as it is otherwise extremely tight to get them in the ordinary section and holds everyone else up while manoevring, and this was the first time in the best part of 10 years that it has been questioned. As it happened, the staff were correct that we could get in the ordinary section but we hadn't known that. But that was beside the point - we had our space booked and paid for on that train in that section, so why were we booted? And also the implication was that if we gave up our high vehicle space we would deffo be on our booked train - and then we weren't.
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You know it makes sense.
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[quote]
And also the implication was that if we gave up our high vehicle space we would deffo be on our booked train - and then we weren't.
_________________
[/quote
that must have been a pain. We were held up once earlier this year by a load of idiots doing the Monte Carlo rally. We were in plenty of time, booked in, etc but they were all finding themselves so amusing hooting and revving and buggering about that they created a lot of obstruction and general havoc and we (and a lot of other ordinary travellers) had to wait for the next train. They were mostly sort of balding middle aged Hooray Henrys who thought they had a right to make everyone else wait while they tried to jockey their friends into the queue behind them and generally behaved like complete tits. They probably go to Val D'Isere most winters...  I thought eurotunnel should have been much firmer with them. But we were not much delayed, at the end of the day. I suspect that it would have made no difference if we'd paid for a fancier ticket, either.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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While I have the greatest respect for their flexibility - on the down side there has been the odd occassion, usually early morning, when trains suddenly don't exist as they merge two crossings into one
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Poster: A snowHead
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gwaelod, you can get your trip for free. £1 of Clubcard vouchers is worth £4 off a eurotunnel crossing. Your clubcard vouchers don't cost you anything do they? If you don't use a clubcard your shopping isn't cheaper. You simply use as many vouchers as you have to pay for it (convert them online to Clubcard deals first) up to the full value of the fare.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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The best innovation by Eurotunnel has been getting rid of Mc Donalds at the Calais terminal! 
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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My concern is the first comment. Are Tesco going to 'close' the deal with Eurotunnel? A bit like the XL flights and other useful ways of getting cheap holidays. I save up the clubcard vouchers so me and the other Pitchski's can do the holiday thing with a few discounts. We have used Eurotunnel and been generally happy. It would be a costly pain if the deal ended and I had to look at the floaty boaty option.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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| pitchski wrote: |
| It would be a costly pain if the deal ended and I had to look at the floaty boaty option. |
The Dover Calais 'floaty boaty' option is already stopped being available with Clubcard. Some other routes are available though...
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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pitchski, no sign yet they are going to close the option, only that you can't pay for flexiplus tickets with them.
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You'll need to Register first of course.
You'll need to Register first of course.
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Helen Beaumont,
Not quite as the vouchers have a true vlaue in Tecos as cash against purchases. So while £25 of clubcard vocuhers is worth £100 of clubcard Eurotunnel vouchers you could sepnd that £25 in Tesco so your saving in only £75 not £100 i.e. 75% off the price.
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how much do you have to spend in tescos to get what value of ticket?
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CANV CANVINGTON, £1 gives you 1 Tesco point. 250 points gives you a £2.50 voucher. There are often bonus points available if you use Tesco's home delivery service, and occasioally you get vouchers for bonus points for in-store shopping.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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CANV CANVINGTON, If you get no bonnuses, then the face value is 1% of what you have spent (so 4% if converted to "deals" such as the Eurotunnel tickets).
But there are ferquent additional bonus points, both on immediate in-store offers, plus on additional vouchers that you get printed with your receipts, and you also get clubcard points at various other outlets, such as Nationwide Autocentres.
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FAQ
