Worried about Easyjet flight

A snowHead

My flight back form Geneva to Luton next Feb half term has disappeared from the booking page.

I've emailed & phoned Easyjet & received 2 different answers. One said it's because it has sold out, the other said the web team are updating flight details later today (whatever that means).

The timetable is no help as this is for Winter06/07.

On further investigation this flight is now missing from every Saturday next Winter.

Has it been cancelled?

A snowHead

Mmmm, that's what happened to the PSB'ers last year & we all got differing answers for a few days until Easyjet got their act together & admitted it was cancelled. I fear they may have dropped the flight from their schedule & that your flight is cancelled. Hopefully not.

Well, the person's real but it's just a made up name, see?

spyderjon, I think you're right.

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check if they've switched it between LGW, LTN, STN

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fatbob, it's hard to tell as there are so many flights. They may have already been scheduled to fly into the other airports.

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ssnowman, take the train, from London it makes real sense. 5 hours from Waterloo (bit of a bummer to change stations in Paris but that's just a short Metro or taxi ride). I've done it twice and it's worked out about 1 hour shorter than flying and a LOT less stress. Get in early the price is £99 return and you've space to kick your legs out and RELAX without the Orange ones leaving the seat-belt sign on while trying to flog you crap or the opportunity for a whole body cavity search by someone on Job Experience Confused

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Masque, how do you book a through train journey?

I booked Eurostar Italia last year & had a nightmare trying to book.

After all it is free

We noticed same about our return flight in December. We have also been told it is sold out, and not cancelled. Are you supposed to be returning on 17.25 flight aswell?

codger, yes. I can't see how every flight throughout the winter has sold out. When are they going to inform us?

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Easy jet Customer services direct lines 01582 525422 or 01582 525001 wink

or if things get tough Stelios 020 72419000

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or 0871 244 2366 wink

is an 0871 more expensive??

You know it makes sense.

Michelle, you mean pay the price and join the queue Laughing

Otherwise you'll just go on seeing the one name:

boredsurfin, I just tell what I get told Shocked

A snowHead

The lines are closed now I'll try again in the morning. I've got a few numbers to choose from!

A snowHead

ssnowman, good luck, have pm'ed you the rest wink

Well, the person's real but it's just a made up name, see?

ssnowman, which of the 8 flights a day have they cancelled? Presumably they would just move you to the one before or after....or am I being naive?

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Elizabeth B, that depends on when they announce the cancellation. If they announce it late, then all the seats may have already gone. They will not allow a free re-route or refund until the flight is cancelled.

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ssnowman, I've done the train to Geneva then taken the ski-bus to Tignes 'cos the train links to the Tarentaise is 'pants' (sic). But from all reports, trains from Geneva into Switzerland and the Northern French Alps are ace and not expensive. Maggi gave me this link http://www.sbb.ch/en/ for the Swiss side of the Journey.

Trains to Lyon and Grenoble are straightforward and with easy bus transfers to the main resorts (or hire a car). Germany and Austria are via Lille from Waterloo but the new 'Alliance' discount prices aren't released yet but rumoured to be about £60 return to Vienna.

I'm just sick of the crap that flying now forces people to swallow . . . there have to be better ways and I think that the European rail system has seen an opportunity and is going become a much better way to travel to the snow.

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ssnowman - what happened in the end about your missing flight?

Masque - have you ever taken the direct Eurostar from London to Bourg-St Maurice? This winter it's going to to be even quicker than normal because of the newly-built east-London section of the line. Not absolutely sure just yet, but the journey should be around 8 hours, or less. Tickets go on sale on July 24 (08705 186186; www.eurostar.com), but they're not cheap - from £179. If you're prepared to go via Paris, and change trains there, they can be much cheaper, about £100 (tickets from Rail Europe, 0870 830 4864; www.raileurope.co.uk).

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Masque, The eurostar ski service on friday night and saturday is now direct with no Paris stop. did it twice last year ashford to moutier direct, complete bliss when compared to flying.

After all it is free

Sean Newsom, do you know if the new St pancras service will stop at Ebbsfleet?

Sean Newsom, I've spoken to them again this morning & have been told again that it has been removed because it has sold out.

Whether that's true or not , I don't know!

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skimottaret,

from their website

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Easy jet..making ryan air look competent!!! Shocked

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skimottaret, the train won't be stopping in Ebbsfleet (or Stratford) - just Ashford International, and then Moutiers, Aime and Bourg-St Maurice. Eurostar says the full journey will take 7hrs 40mins this year. For a Londoner that's quicker than flying, once you've factored the drive up to the resorts. And as everyone's been saying - it's a LOT nicer! You can forget upgrades, helicopter transfers: the direct train is the most luxurious way to get to the mountains.

Though lots of skiers with children would probably take issue with that!

ssnowman, I was looking at the eJ website. There seem to be lots of flights from Luton to Geneva, and back again, still showing - though I may have the dates wrong (Feb 9 and 16, 2008). If your flight's not showing then almost certainly it's sold out - have you already bought a ticket? If so, you can usually check your booking (in the 'Manage my Booking' section) and see what shows.

Sean Newsom,
We are on same flight in December and have also been told the flight is not showing because it's sold out. I can accept that is possible for half term week, but find it strange it is sold out for every Saturday in the winter already. We return on 22 December which is not exactly high season.

You know it makes sense.

codger, that's weird. What's the flight number?

Otherwise you'll just go on seeing the one name:

Sean Newsom, 2068, 17.25hr

A snowHead

They're looking into it...and are calling me back. I agree - it doesn't look like it's sold out. The other flights are all too cheap.

A snowHead

codger, Sean Newsom, ssnowman

As spyderjon said in the 2nd post of the thread, this is exactly what happened to us last year going to the PSB. The flight was pulled from the schedule four weeks before we were due to go, and the only reason we found out about it was that Linds was being a bit obsessive about checking it every day. We also found out that it was company policy to not notify cancellations until TWO WEEKS before the flight was due to go - i.e. the minimum requirement before they have to make substantial compensation payments. It was only because about 20 of us was bombarding the Customer Services (also including inside assistance from Michelle) that we got a coherent story in enough time to make alternative arrangements without too much penalty.

IIRC the same also happened to a flight Red Leon and I were due to take back from the EosB 2006. Fortunately it disappeared the day before I tried booking it, so I was wised up to make alternative arrangements before things got too complicated.

Well, the person's real but it's just a made up name, see?

codger, ssnowman, just heard back from the eJ press office. It was indeed very far from being sold out. Apparently they "put a lid" on the flight for a while because they thought they might have to reschedule it around the new Birmingham-to-Geneva flight, launched today (see http://www.welove2ski.com/jsp/index.jsp?lnk=201&id=26 for more on this).

Only a handful of seats had been sold and they didn't want any more going in case they had to change the timing.

However, eJ says that the flight details won't be changing after all, and it'll be going back on sale tomorrow.

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Sean Newsom, thanks for enquiring. The missing flight is now back on sale from this afternoon.

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codger, thanks for letting me know!

After all it is free

Sean Newsom, thanks for that. Their story didn't ring true about the seats all being sold.

CANV CANVINGTON, possible but not likely!!!!

Help!!

Worried about Easyjet flight

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