 Poster: A snowHead
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Has anyone had any experience of ski horizon? I booked a holiday with them through lastminute.com. I have had 2 confirmation emails from them and a couple of calls to discuss bed arrangements (always from a lady I can't really understand very well due to broken english). I phoned last minute (after fannying about with their ridiculous automated system) to see if they could help with the bed thing, but they have no record of my booking or any record of my details. They also said "ski horizon is a completely different tour operator" suggesting they don't deal with them...despite their website forwarding through to ski horizons website.
So, skihorizon seem to have a record of my booking, but last minute don't despite the fact I ordered through their website. Has anyone dealt with ski horizon? It would be nice to know whether I am dealing with a reputable company or not.
Thanks,
Tim
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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SkiHorizon are I think Dutch and have always been really helpful when i have dealt with them. Booked three or four times and has always worked out fine. Next time I should book direct with them if I were you.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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ah thats good to hear, thanks.
I will phone them direct tomorrow and get some confirmation.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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I booked a cheapish break in Alpe d'Huez directly through skihorizon.com the year before last. Completely hassle-free, everything turned out exactly as described on their website.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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I booked a cheapish break in Alpe d'Huez directly through skihorizon.com the year before last. Completely hassle-free, everything turned out exactly as described on their website.
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You'll need to Register first of course.
You'll need to Register first of course.
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PhotoTim, I have a booking with them next week booked through Iglu. Did not receive confirmation until chased but all seems Ok.
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Just phoned them and they were very helpful. The bloke said it is "normal" for lastminute not to have any of my details despite booking through them! I won't be using last minute again.
Anyway, all is good, apart from the fact I'm having to share a double bed with my mate  , but they are looking into it and hoping to get a room with to single beds.
Thanks for the comments.
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Lastminute and Expedia are only good for simple things I find, and then they are a bit of a let down. I once booked a hotel and found out when I got to the other end that the hotel booking hadn't gone through to the hotel but the hotel manager was nice enough to give me the rate advertised which is pretty unusual. So thumbs up to Novotel but a big thumbs down to Expedia 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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