 Poster: A snowHead
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Trying to decide whether to buy a ski lock/ pay the shop insurance or just take our chances. As we are going twice this year I'm thinking maybe a lock would be better use of the cash, but that wouldn't stop them getting damaged.
I've never worried about it before, but on New Years day 2020 hubbies rental skis were taken from a restaurant up the mountain in Flaine, he waited an hour or so but nobody brought them back and he couldn't see any similar. Luckily one of the guys working in the restaurant had an old pair which he adjusted and loaned to hubby to get home (it would have been a long walk back to Les Carroz!).
It was very worrying, because the shop said that if we didn't get them back we'd be charged £500 - even though we had only taken red skis they said he'd been given a black pair (he had no idea), but they did give him a spare pair to see if the situation would resolve before we paid up.
So the person who had taken them by mistake went to their shop in Samoens complaining they kept falling off, that shop called our shop in Les Carroz and then the restauranteur called the shop in Samoens to say skis had been left behind at the end of the day. So we know they were taken by mistake. Hubby was asked to go back with the restaurants skis and pick up the skis from restaurant and bring them back to Les Carroz. The shops agreed to "swap".
Then this year in LDA I changed my skis midweek, and then later I picked up the wrong pair of skis outside a restaurant (because I took ones like my first pair) - I walked to the bus and was crowing about how easy they were to carry, until I realised they were 10cm shorter! I ran back and found the owner who was so lovely, although she had been worrying. I was mortified.
So, I know that someone taking skis by mistake is easily done - but can't help think that if hubby and I just swap skis and lock them all will be well.
Then there is the issue of damage - how often do people get charged by the hire shop for damaging their skis?
Any opinions? Do you take the shop insurance?
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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I mostly bring my own...but when I have occasionally hired, I would take out the shop insurance if available (which puts a cap on what you have to pay) - as unfortunate things can happen....and when in L2A did happen, when a brand new pair of hired skis were stolen. Between the shop insurance and my own insurance, I wasn't out of pocket.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Ultimately only you can answer that question.
Think of it this way. All the times you have hired skis before you have not paid for insurance. So how much money have you already saved? Does it cover the £500 you might be charged by the shop?
It is tricky though. We were going to self insure our cat - i.e., save the money on insurance premiums and just pay ourselves for treatment. Then we discovered he had an interest in eating stuff that could get stuck and after a £700 operation started paying insurance. I think by the time he dies it won't have made any odds - he's only been ill once since and less expensive than the op.
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You need to Login to know who's really who.
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Does your travel insurance cover them?
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Don't know how this a question.
Simple combination cable lock ( go for a lightweight bike type one rather than the plastic ones with a very weak wire) costs a few quid and will stop idiots who take the wrong skis as well as opportunist thieves.
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Our travel insurance does cover them:
We will pay up to £500 per insured person to repair or replace winter sports equipment that you own or have hired, which is lost, stolen or
accidentally damaged during your trip.
We will pay up to £300 per insured person for the hire of winter sports equipment if the equipment that you own or originally hired is:
• Lost, stolen or accidentally damaged.
• Delayed for more than 12 hours following your arrival at your destination.
We will pay up to £200 per insured person towards replacement fees if your lift pass is lost, stolen or accidentally damaged.
We won’t pay for:
2. Any claim for winter sports equipment:
• That is lost, stolen or damaged as a result of your deliberate, wilful or malicious act, carelessness or neglect.
• That is confiscated, detained or delayed by Customs or other officials.
• That is caused by consumable items.
• That is caused by wear and tear or loss of value, moths or vermin or any cleaning, repairing or restoring process.
• That is left unattended, unless it is locked in a ski locker that only you have access to or secured to a ski rack with a lock.
• That is more than five years old.
3. Any claim for Piste Closure or Avalanche
we only hire "red" skis so hopefully £500 would be enough and we can buy locks to satisfy that requirement
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| Dave of the Marmottes wrote: |
Don't know how this a question.
Simple combination cable lock ( go for a lightweight bike type one rather than the plastic ones with a very weak wire) costs a few quid and will stop idiots who take the wrong skis as well as opportunist thieves. |
It doesn't answer the question of damage though - I just wondered how many people have returned their skis to be told they have to pay to repair the big gouge out of the base. I suspect its not very many, because I've been skiing since 1994 and haven't yet trashed skis. My old ski boots did snap - but they were ancient and the plastic had gone brittle, and I don't hire boots anyway.
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I had my rental skis stolen on the PIPAU bash. I had taken out the shops own insurance - which was 2 euros a day, so cost me 12 Euros.
When I went to the shop to report the theft, they were good and explained what happened next. They 'gave' me another set of identical skis to complete the rental period. They then explained that the insurance basically limits your liability to 300 Euros. So I was on the hook for 300Euros - in addition to the (about) 140 Euros weekly rental. So the total credit card bill at the end of the week was 440Euros.
If I hadn't taken out the insurance then I would have been charged the replacement value of the skis and bindings. These are the skis, and I knew they were brand new this season -
https://www.salomon.com/en-gb/shop-emea/product/s-race-sl-pro-and-x12-li3602.html
So looks like that 12Euros shop insurance may have saved me something like £700. I had no idea the skis were that expensive.
My own personal insurance may cover me for the 300euro excess - but it wouldn't have covered the full £1000 loss if I hadn't had the shop's insurance.
And by the way - if you report the theft to the police to get the police report - take your passport. Not a copy of it - your genuine passport. They won't do the report without it.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Thanks - I've just booked the skis without the insurance but will ask them how much the replacement value is - more that £500 I'll be taking their insurance out - but we hire red skis through discounter, which generally means we get their dregs (though I guess in January they might be newer than we are used to).
Just checked the "example" ski I've hired (Dynastar E-Lite 2) seems they are less than £400 brand new with bindings and the mens (Head Shape V2 R) are about the same, so all good!
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I have a simple carrying strap, love them or hate them. I wind it round my skis at lunchtime. Visual deterrent to stop mistaken identity.
When skiing with a partner, we swap skis and put them at least 10m apart.
So far so good.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Yes swapping a ski over with a mate stops the mistaken identity hire ski issue, unless someone else happens to be skiing on mismatched rental skis!
A couple of places I've hired from in the past have put a piece of masking tape on the ski top with your name on it. This really helps if there is group of you with similar skis.
On the mountain, in the vast majority of resorts outright theft is very rare. There are places where leaving your ski outside an "in town" apres bar is asking for trouble.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I have always taken the insurance available with Bestpriceskirental. Having had teenage boys leave ski's outside pubs overnight or trashed the edges on rocks it has been worth it. I think the restaurant at the top of Flaine is a favourite for ski's being taken, my wife had the same issue. You pay the shop and claim it back, they have always been excellent
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@skimummk, "Then this year in LDA I changed my skis midweek, and then later I picked up the wrong pair of skis outside a restaurant (because I took ones like my first pair) - I walked to the bus and was crowing about how easy they were to carry, until I realised they were 10cm shorter! I ran back and found the owner who was so lovely, although she had been worrying. I was mortified."
It's more common than realised. Hired family skis often from a couple of shop in Morillon, chatting to owners about stories of things like this, and almost every day there's something happening. All the shops in the valley know each others equipment and arrange to swap it back when wrong. Some had even come back from a "good lunch" restaurant experience and ridden down on the chair (wisely it seems) without any skis at all
With hire ski its not always memorable which skis you've got when faced with a whole bunch of them layed out on the floor. Usually the shop identify stickers help, but less so if you're near the shop with many the same in all but size from their hire fleet.
As you've done, Worthwhile clarification of the risk in what you'd have to pay will let you understand if you want to take insurance.
Met someone that always put a luminous spot sticker on hire skis to easily identify them when parked, or to see if someone else was picking them up to leave with wrong ski.
Also someone outside restaurant in Ste Foy completely blanked about skis arrived on, more or less trying likely suspects to find them by default, most of the customers joined in by identifying theirs to leave only a very limited possibility pool
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You know it makes sense.
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@Judwin, That is exactly what happened to me. My Insurance would not have covered the full cost of the then brand new Salomon Crossmax 10 Pilot which I hired that year, but it did cover the excess.
Apparently there was a gang stealing skis on a daily basis from the restaurant at the mid station (where all the ski schools met), which I wish the shop had warned me about - rather than after they'd been stolen.
Apparently the shop itself didn't have insurance for skis that were lost, which surprised me.
Last edited by You know it makes sense. on Wed 20-12-23 10:08; edited 1 time in total
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Always took out insurance when hired for kids - so many similar pairs that an accidental taking was not uncommon
A cheap retractable lock helps, won't stop a thief but will stop accidents
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Poster: A snowHead
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What is incredible is the care put into choosing ski length and setting binding correctly, yet people can put a totally different boot in and happily ski off!
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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@skimummk, yes take insurance, I had my hire Rossi’s taken, in error I think at the end of my first day in 2022 in Canazei, there was another pair of same colour but not as good ones with hire sticker on for another resort on the Sella Ronda. I took them to my hire shop, who gave me a new pair without any question as I’d taken their insurance. When I finished my week, the original ones still hadn’t turned up, still no charge, at €2 a day it’s seems good value for money in my opinion.
I now use a Velcro strap to bind my skis together as a deterrent, I may start using a lock as I ski solo mainly now.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Both
Swap one ski each & lock together (2x locks).
Insurance is if someone is desperate for crappy rental skis that they take them anyway! Which will leave you stranded.
Locks are a deterrent at best, but at least stops someone picking them up by mistake.
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You need to Login to know who's really who.
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@Gored, Dunno where you've hired from, but the hire skis @Alleghe and Arabba are very good.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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My feelings about insurance in general are that you shouldn't buy it except for things you wouldn't be able to afford. Because when you pay for something, someone will be making a profit out of it somewhere, and it won't be you.
If the customer was making the profit in the long run on ski hire insurance, wouldn't the hire shops just increase the price of the insurance to prevent that?
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@Orange200,
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What is incredible is the care put into choosing ski length and setting binding correctly, yet people can put a totally different boot in and happily ski off!
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It's not just skis, when we ran a chalet a bloke took someone else's boots in the morning, two sizes smaller than his own, but paired them with his own skis!
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| RobinS wrote: |
@Orange200,
| Quote: |
What is incredible is the care put into choosing ski length and setting binding correctly, yet people can put a totally different boot in and happily ski off!
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It's not just skis, when we ran a chalet a bloke took someone else's boots in the morning, two sizes smaller than his own, but paired them with his own skis! |
Have had similar.
One of group left his boots in the rental shop (his boots, not rental) & next morning his boots had gone! Taken by another renter who took a fancy to them.
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| Gored wrote: |
| RobinS wrote: |
@Orange200,
| Quote: |
What is incredible is the care put into choosing ski length and setting binding correctly, yet people can put a totally different boot in and happily ski off!
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It's not just skis, when we ran a chalet a bloke took someone else's boots in the morning, two sizes smaller than his own, but paired them with his own skis! |
Have had similar.
One of group left his boots in the rental shop (his boots, not rental) & next morning his boots had gone! Taken by another renter who took a fancy to them. |
“fancy” …. deliberate theft or a mix up in thinking they were their rental boots?
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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| skimummk wrote: |
Our travel insurance does cover them:
["...]We won’t pay for:
2. Any claim for winter sports equipment:
...
• That is left unattended, unless it is locked in a ski locker that only you have access to or secured to a ski rack with a lock.
.. |
Unless I read that OP incorrectly, the scenario was precisely this. So your insurance doesn't cover that.
But £500 sounds like a lot of money for some second hand hire skis; I think they'd have to take me to court for that. I'd also not be minded to travel around the mountain because some other punter nicked my gear. I mean, I don't think that's a reasonable as you were not remotely at fault. If "accidental theft" is your concern a piece of bright tape on your hire gear may help make it look unique.
| d wrote: |
| My feelings about insurance in general are that you shouldn't buy it except for things you wouldn't be able to afford. Because when you pay for something, someone will be making a profit out of it somewhere, and it won't be you. |
Yeah, so long as you're less likely than average to have a problem, and I put myself in that category, so pooling my risk with folk who don't even lock their gear makes no sense. The hire shop is probably a rip off for insurance; I'd guess you'd do better with a proper insurance backed policy. I would challenge their price; insurance companies probably don't bother. But the hire shop has to get their cost back from you, which isn't going to be easy if their pricing isn't reasonable (and in my case evidenced).
How about damage though - presumably fair wear and tear is not chargeable. Has anyone been charged for damage, and at what sort of rates? When I see people skiing down a road or obvious rock field I tend to think "they must be rentals", and that's even a common joke; so presumably those guys do not get charged (but the damage they do won't be terminal either).
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[quote="phil_w"]
| skimummk wrote: |
Our travel insurance does cover them:
["...]We won’t pay for:
2. Any claim for winter sports equipment:
...
• That is left unattended, unless it is locked in a ski locker that only you have access to or secured to a ski rack with a lock.
..
Unless I read that OP incorrectly, the scenario was precisely this. So your insurance doesn't cover that. |
I agree - but the intention is to take some locks this time so they will be "secured to a ski rack with a lock" - although as hubby said how would they know? I reckon an amazon invoice showing we at least bought a lock should be enough?
To be honest though, I really don't think its going to be an issue - the travel insurance covers damages and if we split them and lock them I think nacky old rental skis should be safe. I also carry a bright blue ski caddy so can put on a really visible deterrant to the eedjit (like me) who might pick up the wrong pair.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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You could take a photograph of the skis locked up each time you stop. It’s probably only at lunchtime so not too much faff.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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| James the Last wrote: |
| You could take a photograph of the skis locked up each time you stop. It’s probably only at lunchtime so not too much faff. |
With my bear brain that's not such a bad idea so that *I* can find them lol! Spent 20 minutes one day hunting for my skis outside a lunchtime stop in L2A - I was "remembering" where I'd put them the previous day - I'd arrived at the restaurant from a completely different direction and they were nowhere near where I thought I'd left them!
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A little bit of talk on here about locks. Here's my thoughts and a suggestion.
A lock won't stop a thief who really wants your skis. But hopefully it will stop them being taken by accident or deter a thief to look elsewhere.
You can buy proper locks and I'm sure you've seen them. The plastic case ones with the wire that pulls out with a bullet nipple.
My suggestion which I think is better and may be helpful. A simple bit of wire cable as per the picture and a padlock. Pop the padlock around your ski brake on the closed loop bit between the brake to binding hinge and under boot plate, then run the cable from the padlock around what ever and back. You might need two locks depending on how you want to do the other ski/brake. Ideally, swap a ski with someone else also.
Benefit of doing it this way is that even if someone cuts the cable (which is quite easy to do with cutters) the lock itself is still on the ski brake making it hard if not impossible for someone to simply put their boot in. It's unlikely they will cut the lock. Next best option for the thief is to remove the brake but that normally requires tools.
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You know it makes sense.
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| Boofont wrote: |
A little bit of talk on here about locks. Here's my thoughts and a suggestion.
A lock won't stop a thief who really wants your skis. But hopefully it will stop them being taken by accident or deter a thief to look elsewhere.
You can buy proper locks and I'm sure you've seen them. The plastic case ones with the wire that pulls out with a bullet nipple.
My suggestion which I think is better and may be helpful. A simple bit of wire cable as per the picture and a padlock. Pop the padlock around your ski brake on the closed loop bit between the brake to binding hinge and under boot plate, then run the cable from the padlock around what ever and back. You might need two locks depending on how you want to do the other ski/brake. Ideally, swap a ski with someone else also.
Benefit of doing it this way is that even if someone cuts the cable (which is quite easy to do with cutters) the lock itself is still on the ski brake making it hard if not impossible for someone to simply put their boot in. It's unlikely they will cut the lock. Next best option for the thief is to remove the brake but that normally requires tools. |
I'm somewhat late to the party on this thread but what you have there is exactly the thing I created with some stainless steel wire and some copper crimps. I made 2 of them, plus a little bag for each of them which neatly fit in the outside pocket of the very small backpacks that @Dylan_T42 and I carry. Works a treat in threading them through the bindings but hadn't thought about the padlock around the brake - neat! Himself gets fed up with whole locking thing but I'd rather spend an extra couple of minutes doing the business than spending hours dealing with insurance companies and the shop and getting a police report.
With regards insurance I tend to use either Snowbrainer or AlpinResorts for the hire as they're cheaper than direct from the shop and I've never had an issue with the kit. However I've booked to go to Mayrhofen next March and as ever I'm weighing up the pros and cons of ski hire insurance.
AlpinResorts limits claims to £450 and you have to pay costs up front at the shop before claiming back from them. Need a police report for theft within 2 days. Does each resort even have a police station? If not then that's a darn expensive taxi as I don't usually have a car.
Own travel insurance isn't much better - limit is £500 and can't leave skis unattended (obviously) and have to be locked to a ski lock rack (picture proof I suppose each time I lock up  ) There is also the issue of the police report again.
So I'm asking here if taking the shop insurance would be a better bet. People mention a couple of euros per day - not bad - the same as AlpinResorts but does that get me out of having to do the whole police report etc as the shop just deals with it all? Claiming any excess back isn't going to work by my own travel cover as the police report would be needed still.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Poster: A snowHead
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I'd say yes the shop insurance is worth it. Our group was in Mayrhofen a few years back and got the bus to Zell am Ziller. At the end of the day we were having beers in the apres bar at the foot of the slopes while waiting for the bus. We had mixed our skis up to deter thieves etc but one mismatched pair still went missing. We went back to the hire shop and they just gave my wife another pair of skis since she'd taken out the shop insurance, but her friend who hadn't taken out the shop insurance had to go get a police report and sort out paperwork which took a few hours and meant they missed dinner. Not the end of the world but it was hassle they didn't need and since then they've always taken the shop insurance.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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| EricTheRed wrote: |
| I'd say yes the shop insurance is worth it. Our group was in Mayrhofen a few years back and got the bus to Zell am Ziller. At the end of the day we were having beers in the apres bar at the foot of the slopes while waiting for the bus. We had mixed our skis up to deter thieves etc but one mismatched pair still went missing. We went back to the hire shop and they just gave my wife another pair of skis since she'd taken out the shop insurance, but her friend who hadn't taken out the shop insurance had to go get a police report and sort out paperwork which took a few hours and meant they missed dinner. Not the end of the world but it was hassle they didn't need and since then they've always taken the shop insurance. |
Thanks for the info. I'm assuming the friend who didn't have cover had to cough up for the cost of the skis?
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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I think a lock is cheap insurance, it stops someone picking up what they think is their own skis and it’ll encourage a thief to go for an easier target. I bought a couple of dakine combination wire locks for this purpose.
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You need to Login to know who's really who.
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| damanpunk wrote: |
| I think a lock is cheap insurance, it stops someone picking up what they think is their own skis and it’ll encourage a thief to go for an easier target. I bought a couple of dakine combination wire locks for this purpose. |
Agree completely. Just don't want to pay up at the shop when a determined enough thief cuts the wire and makes off with them. Shop insurance will also cover damage etc.
I will separating both pairs this coming season and locking up regardless of the groans from the OH - and taking a quick pic for confirmation.
In all the years of cycling with the best lock I can afford at the time I have never lost a whole bicycle. In London I came out of UCH after work (student) to find the saddle and seat post gone - Fitzwilliam - had to cycle to Ladbrook Grove to get a replacement, and not able to sit down the whole way! Lesson learnt - locked the saddle via a cable lock to the U lock. Now I use Hexlox security - amazing and no cable lock to lug around. Investigating a Litelok X3 for a potential bike purchase given thieves are well into angle grinding the locks off these days.
In short, be it bike or skis, is to be more secure than its neighbour on the rack 
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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To be fair, although I've got locks I'd still take the insurance if it's only a few euro a day.
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You'll need to Register first of course.
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| damanpunk wrote: |
| To be fair, although I've got locks I'd still take the insurance if it's only a few euro a day. |
Absolutely.
Love that the hamsters have upgraded my b word to Fitzwilliam!
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| damanpunk wrote: |
| To be fair, although I've got locks I'd still take the insurance if it's only a few euro a day. |
I’d agree, for the same reason I take the Snowrisk insurance with our lift passes - if you need a ride off the hill they confirm you have it and they sort it all out, instead of you potentially having to pay and then claim it back.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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| denfinella wrote: |
My feelings about insurance in general are that you shouldn't buy it except for things you wouldn't be able to afford. Because when you pay for something, someone will be making a profit out of it somewhere, and it won't be you.
If the customer was making the profit in the long run on ski hire insurance, wouldn't the hire shops just increase the price of the insurance to prevent that? |
I tend to view it as a hassle remover.
Is it worth a couple of quid a day to not have the hassle of sorting it all out if the worst happens? No brainer to me given how much the rest of the holiday costs.
My time in sorting it all out is worth more to me than the cost.
Yeah, they're making money out of it but if I had the same attitude to other stuff (e.g. a cup of hot brown liquid and some milk) then I'd never do anything.
All the other points are really valid though. I've a little Burton cable lock thing. Saves the accidental pick up of gear outside a cafe stop. Won't stop anyone serious but to be honest if someone's determined to get to a cafe at 2,500m for some skis or a snowboard then good luck to them.
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| skimummk wrote: |
Trying to decide whether to buy a ski lock/ pay the shop insurance or just take our chances. As we are going twice this year I'm thinking maybe a lock would be better use of the cash, but that wouldn't stop them getting damaged.
I've never worried about it before, but on New Years day 2020 hubbies rental skis were taken from a restaurant up the mountain in Flaine, he waited an hour or so but nobody brought them back and he couldn't see any similar. Luckily one of the guys working in the restaurant had an old pair which he adjusted and loaned to hubby to get home (it would have been a long walk back to Les Carroz!).
It was very worrying, because the shop said that if we didn't get them back we'd be charged £500 - even though we had only taken red skis they said he'd been given a black pair (he had no idea), but they did give him a spare pair to see if the situation would resolve before we paid up.
So the person who had taken them by mistake went to their shop in Samoens complaining they kept falling off, that shop called our shop in Les Carroz and then the restauranteur called the shop in Samoens to say skis had been left behind at the end of the day. So we know they were taken by mistake. Hubby was asked to go back with the restaurants skis and pick up the skis from restaurant and bring them back to Les Carroz. The shops agreed to "swap".
Then this year in LDA I changed my skis midweek, and then later I picked up the wrong pair of skis outside a restaurant (because I took ones like my first pair) - I walked to the bus and was crowing about how easy they were to carry, until I realised they were 10cm shorter! I ran back and found the owner who was so lovely, although she had been worrying. I was mortified.
So, I know that someone taking skis by mistake is easily done - but can't help think that if hubby and I just swap skis and lock them all will be well.
Then there is the issue of damage - how often do people get charged by the hire shop for damaging their skis?
Any opinions? Do you take the shop insurance? |
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FAQ
