 Poster: A snowHead
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The trouble with package providers is that they often don't really present their product as it really is - which is principally their being able to use economies of scale to get good prices for flights, transfers, accommodation, ski pass and equipment rental, and avoid you having to do all the research and admin involved in a DIY holiday. This is very attractive especially to working families who may not have the time to organise a DIY and where the difference in £/person becomes more significant when multiplied by the family numbers. But what they aren't is some sort of Voyages Jules Verne outfit, with a high ratio of their staff (in the office and on the ground) to clients, even if their publicity tends to imply this.
I suspect that many families go through a transition of initially using a package provider because of the obvious upsides of value-for-money and time-saving, then as we did, have a couple of bad experiences when things go seriously wrong, and decide that self-drive and DIY is the better option. Because at least with DIY you will have some contingency ready for problems on the ground, and are in full control of all the different parts of the holiday. Of course, even with DIY lots of things are still out of your direct control, and things can still go wrong.
Last edited by Poster: A snowHead on Thu 16-02-23 15:33; edited 1 time in total
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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@LaForet, for skiing holidays I DIY. However, a package has an advantage: If something along the line of travel activity goes wrong it is the operator's responsibility to sort out what can be quite a mess. I am prepared to take on the risk for a skiing holiday - others may be less happy.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Good post @LaForet,
@achilles, quite often the sorting out is anything but. Yes, ultimately they will but quite often you have to chase and hassle and as Foret says you are not in control.
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 You need to Login to know who's really who.
You need to Login to know who's really who.
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@Lucywuk, well done for sticking to your guns and making your case well
Illegitimi non carborundum
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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PeakyB wrote: |
@Lucywuk, well done for sticking to your guns and making your case well
Illegitimi non carborundum |
Thanks. I have done DIY and package and pretty much everything. In all honesty despite the issues, if Travelski could offer day outbound I’d go again.
They did have 9000 people to deal with when SNCF screwed them over on the outbound journeys which meant huge issues.
I still love the train, but next year maybe driving as we have 2 locations
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 You'll need to Register first of course.
You'll need to Register first of course.
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Well done on the result!
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I did DIY for 6 years to Les Arcs but last two I have not been able to beat Travelski for price by doing DIY. They are great value.
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Anyone noticed that the Travelski website says 19:04 for the Eurostar departure but the email from customer service says 20:04. Which is correct??
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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All sorted. Emailed Travelski and they replied within 5 minutes…on a Sunday. Customer service on the up!
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Macker13 wrote: |
All sorted. Emailed Travelski and they replied within 5 minutes…on a Sunday. Customer service on the up! |
That’s great to hear!
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