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Val d'Isere parking webpage issue?
 Poster: A snowHead
Poster: A snowHead

Hi.

Attempting to book parking in Val d’Isere for our upcoming trip. Using the Parking Val d'Isere webpage:

https://www.parkingvaldisere.com

Have used this site in the past without issue. However, need to update credit card details and the system just doesn’t seem to like it at all. Fails to update. Anyone else having the same issue?

Thanks for any insight!
snow conditions
snow conditions
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

Page23 wrote:
Hi.

Attempting to book parking in Val d’Isere for our upcoming trip. Using the Parking Val d'Isere webpage:

https://www.parkingvaldisere.com

Have used this site in the past without issue. However, need to update credit card details and the system just doesn’t seem to like it at all. Fails to update. Anyone else having the same issue?

Thanks for any insight!


All the issues are nightmare on there. Try a different browser (obvious I know but try it). If not then call and call and call - about all you can do. Not that helpful but worth a try.
snow report
snow report
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

I had the same issue when I tried to update the details for an existing card number that had expired and had been reissued with a new PIN (which is normal). Simply couldn’t cope with updating information. Used a different card (and even a different name - I had permission!) and worked first time.
latest report
latest report
 You need to Login to know who's really who.
You need to Login to know who's really who.

Thanks all. I resorted to phoning in the end. All sorted now.
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snow report
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.

I have had the same problem. I am already registered as a user from last year, but it is now impossible to add a credit card as a payment method. The site https://www.parkingvaldisere.com accepts the card details and verifies it with the card provider but then it generates an error adding the card to my profile:

Quote:
Une erreur est survenue lors de la création de votre porte-feuille Presto Park


I have tried different browsers and different cards but I always got the same result.

I phoned the parking helpline on +33 4 79 06 06 60 and they immediately referred me to another number dealing with this problem +33 3 85 20 43 15. They found my username and details on the website and reserved a parking space for me but could not accept payment by card. Instead, they sent me an email confirming the reservation leaving me to pay at the central parking office when I arrived. I think this is next to the Parking du Centre, but I am not sure. Once paid I will then get a card with QR code giving me access to the car park in La Daille.

It was much simpler last year - I paid in advance and went straight into the car park with the QR code emailed to me.
latest report
latest report



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