 Poster: A snowHead
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Ordered my season pass on line via my account a few weeks ago In past years the pass office would just update my old pass for the new season and easy and straight forward. However the site had been updated and all the existing passed could not be in used again and I had to order a new pass on line also with my order.
I rang the ticket office after a couple of weeks to enquire if my pass been posted and was told that my order had not been processed but assured me that it would be done immediately and despatch. Well another week went by I looked into my order via my accounts and under tracking my order no card been allocated so I assume that my order is still not processed.
Anyone out there who ordered ski pass from La Plagne this season has any problem with delivery?? 
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Yep ordered mine Nov 3rd - still waiting
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Very poor service friend ordered Swiss magic pass arrived in 5 days . I will be leaving for Europe mid week so looks like will have to sort my pass out at resort. Inconvenience one don't need
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Ive left a message on their chat bot, I guess I'll get an answer when they are back at work...
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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@boredsurfin, hope u get sorted
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You'll need to Register first of course.
You'll need to Register first of course.
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For postal deliveries their T&C's commitment is only to get it to you at least 4 days prior to the starting date. So by 6 December latest.
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Yep,@ecureuil, had a reply from them this morning saying 'rest assured the passes will be with you before the resort opens' no rush then 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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We’ve ordered a Ski A La Carte pass. But we’re in Australia.
Will be interesting to see when we get ours.
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Pass arrived in post today - franked 24/11 I guess the Royal Mail being on strike for last 2 days hasnt helped 
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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@Goldfish888, My wife and I had no problem renewing our season passes for Les Arcs online. We simply inputted the code at the bottom of last year's pass and your father's brother is called Robert. I have to confess that a 584€ season pass is a bargin.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I ordered 3x season passes online - I used the ski pass numbers i've had for years with no issues - yes its a new site - no its not very intuitive but it worked fine for me.
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FAQ
Season Paradiski pass ordered from La Plagne. We are in France though so maybe that helps... But at least we know they are sending them out now.
