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Customs costs from Blue Tomato - and other EU eTailiers

 Poster: A snowHead
Poster: A snowHead
Anyone ordered from Blue Tomato recently (over GBP 135) ?

Did you have to pay customs/import duty to get your order ?

Their T&C state for outside the EU (except Switzerland) VAT is removed and you have to pay customs duties and vat separately. Elsewhere their FAQ on payment says VAT is removed for outside the EU excluding Switzerland and UK and state that anywhere else may attact vat and customs. Their on line chat just told me everything is included. But I'm not entirely convinced because of the published T&C.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
I would go by the T&Cs than someone on online chat. I have ordered stuff from europe & it is still luck of the draw if I get hit with customs + VAT or not.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
The rule is:

1. take off vat in sender country
2. calculate customs duties based on item price,
3. add VAT to the total incl. postage and handling charges and customs

So it usually ends up a bit more expensive than pre-brexit.

An example

I want to buy a blue widget from the EU. Cost is 100 euros
Cost ex-vat is 80 euros
customs charges at 4%: 3.2 euros
postage is 10 euros
handling charges are 25 euros
total: 118.2
UK Vat at 20% (say) and grand total is 142 euros.

Prebrexit it would have been 110 euros so you are paying 25% more. For more expensive items the hit is less.

Note: handling is applied by the carrier. Customs depend on the item, could be a lot more if there are anti dumping rules.

Note 2: some retailers include everything as BT claims. I've ordered from Wiggle recently and the price I was shown at the end was all that I paid.
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 You need to Login to know who's really who.
You need to Login to know who's really who.
Purchased Skis and bindings from Snow Country in the Netherlands last month. They shipped via UPS, delivery and handling if I recall correctly were charged a POS, just had to settle the VAT with UPS (£102).
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