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Heads up re: hotel bb, they seem to have had a bit of an issue transfering data to a new database
 Poster: A snowHead
Poster: A snowHead

just a heads up

The Hotel bb chain (small basic hotels all around france) seem to have had an issue when transfering older bookings to their new database / website

we have discovered two bookings we made in May for stays later in the year and were pre-paid, now don't seem to be pre-paid and are now shown as unpaid, plus they both ended up with the same booking number, so only 1 appears under our account, which had lost all of its details previously entered, i.e. phone number was completely different and this also included forcing setting of a new password to even access the account.

They seem to have transfered all the data on 14th June, so if you made a booking before that I would have a check to see if it is still as you actually booked it.

Trying to get them to correct it all is like pulling teeth............
snow conditions
snow conditions
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

I don't have an account, but booked on 7 jun, all was good when I walked through the door and gave my name at Bb Troyes St Parres
snow conditions
snow conditions



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