Poster: A snowHead
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Thought I'd share experience of the alta badia ski rental shop in La Villa. Was very apprehensive about trying on rental boots as I've had terrible feet issues this year (a neuroma and calf muscle problems). Had custom footbeds made but didn't want to buy new boots yet as foot issues ongoing and changing. Went into this rental shop to be met by five staff members staring in an unfriendly manner. One guy was helpful enough but when it became apparent I was not going to waltz off with the first pair of boots that were suggested other staff came hovering round giving me disparaging looks. 4 pairs of boots later I asked helpful chap if he had any other suggestions when one of his colleagues stepped in and rudely said "no. ..we close for lunch" charming! Avoid where possible I'd say. Found better service in another hire store further down the road.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Gosh, what a lousy way to treat anyone, let alone someone who's feeling apprehensive and looking for a bit of help.
I can't help wondering if they had plans for 'lunch'. That 3 hour lunch break they take in the region must encourage people to go off and do something with the time they have off. No excuse I know, I'm just surprised at the poor service, especially as I've found most of the service in the area to be very friendly and helpful.
I'm glad you found somewhere more helpful. How were the boots in the end? Did you manage to ski OK?
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Where is La Villa? I'm pretty new to skiing, but have only had excellent service and, importantly, attitude at ski hire places.
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La Villa is in the Dolomites. It's on the Sella Ronda circuit in Alta Badia.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Which rental shop was this? We have used Alta Badia Shop & Rental at Strada Colz 60 previously (booked through Skimium, so very cheap), and were very happy with kit and service. Skis were brand new and whilst one person had some issues with boots after first day skiing, they spent a lot of time with her to get them right when she returned that evening to change them (and no problem after that). Service was friendly and helpful. They were happy to change skis with no charge or fuss for another party member who wanted to try something different. But this was two years ago.
La Villa is just over the hill from Corvara, so just off the Sella Ronda circuit in the Dolomites, but easy to join onto the circuit with just a couple of lifts. It accesses the easy skiing between Corvara and San Cassiano, but also has a lovely black run back to town (as well as red and blue variants). It is on the route from Sella Ronda to Santa Croce, and has some lovely quiet skiing in that direction. It is a very quiet, slightly strung out village (no nightlife to speak of, but quite a good Apres Bar at the top of the gondola). Somewhat cheaper but nice hotels than, say, Corvara or San Cassiano. We had an excellent week there (a biggish group of families, so made our own evening entertainment in the hotel bar...). A good base for a mixed group with some less confident skiers, who don't require lots of nightlife.
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staring in an unfriendly manner.
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Sounds like they just didn't want you as a customer, their choice.
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Thanks all. Got boots from ski renato in the end and they were good. Much better service. As per your comment geeo. ..Thanks!?! Nice to have some support from a fellow scot...happy skiing all!
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