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Tignes - booking via tourist office, advice pls

 Poster: A snowHead
Poster: A snowHead

Does anyone have experience of booking accommodation in Tignes through the tourist office?

I've "booked"an apartment for Easter (2 April) on their website but it's all a bit unclear whether it's confirmed (the website said "we'll check it's available and let you know").

After booking, I received an email saying they would send me a form to complete and sign. Seriously, in 2016? For an online transaction?

I've paid a deposit online and the balance is due a month before arrival. It appears in the "my bookings"section as a reservation.

Has anyone used the accommodation booking and do they really post something for you to sign and return?

An email to the tourist office was unanswered.

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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Welcome to France - the home of bits of paper and much bureaucracy! As an example it is still a nation of writing cheques (apart from the Under 25s) and everything you do requires ID and lots of proof. That said you have picked a great resort but as Tignes Dev they are effectively acting as agents between the property owner (and in the case of some of the deals that they offer the Lift Company and the operators of the pool etc) it is not unreasonable to expect a short delay. Please consider that the owner of the apartment may be marketing it through several agents. In sum - not all countries have embraced the internet as wholly as the UK.. yet.

As I was told when I was buying an apartment over here: "Its not wrong its different"
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Ah, but it's not just different, it's worse - ten days on and I still don't know if I've actually got a valid booking. No booking form has arrived, no replies to my emails. If I phone,I expect I'll be invited to pop in and see them!

If I thought I had any chance of cancelling and getting the deposit back, I'd just book something else but I can guarantee I'd get a "but you booked the apartment and we were going to send you a letter" brush-off.

Has anyone booked accommodation through the tourist office and did it, eventually, work out ok?
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 You need to Login to know who's really who.
You need to Login to know who's really who.
I have booked accommodation through tourist offices several times, though not in Tignes and not recently. Back in the day when email was new, a lot was still done by phone. There was often uncertainty and sometimes hilarious confusion but everything always worked out OK in the end. Hope it does for you!
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