 Poster: A snowHead
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I booked a DIY trip for the 11th of this month back in Feb flying with Lufthansa and wanted to share my experience.
From the infinite wisdom of other Snowheads I learnt that you'd have to call Lufthansa to get ski baggage added to a booking but there was some conflicting reports on the allowance/whether this included your checked bag allowance.
While I was writing this email I finally got through to them after being on hold for 20 mins! previous attempts I'd held for 15-20 mins-despite the computer voice stating a 3 min queue and given up. Moral of that story is be prepared to hold for a long time!
There seems to be a great deal of ambiguity surrounding Lufthansa and ski carriage so here is my anecdotal experience.
I can take one ski bag per person SEPARATE to hold allowance free of charge.
Each bag shouldn't exceed 15KG but I can take one if I can fit it all in which shouldn't exceed 23 KG in total.
I'll just be sticking to one bag if I can as I have a double bag.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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I waited about a minute.
And 1 ski bag, means 1 ski bag + 1 boot bag + 1 helmet bag as a package or single item
I have a boot+helmet bag, which they were happy with.
PS at the airport, don't say you have 3 items to check in... say you have 1 luggage and 1 ski bag to check in. if you say you have 3 bags to check in, they instantly think "oh that's more than the allowed 2, so there must be a charge", and reach for the folder.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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I've never had to wait on hold for Lufthansa.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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flying to Innsbruck on the 11th with Lufthansa so will find out how it goes re carriage. Getting through on phone was minutes and very helpful.
so far... can't complain 
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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I must have the economy class number then......
The girl was very helpful when I did get through.
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You'll need to Register first of course.
You'll need to Register first of course.
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| Bene wrote: |
I must have the economy class number then......
The girl was very helpful when I did get through. |
erm you don't get more economy than what I pay
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I have used Lufthansa many many times to go skiing with and always take my skis. I usually manage a suitcase and a ski bag with clothes in it as well as skis and a backpack as hand luggage and sometimes a separate boot bag but it's a faff to carry more than 3 bags. Sometimes when you phone they ask the weight and length of ski bag but as long as its no more that's 23kg, same for suitcase it should be fine, I always ask for an email confirmation confirming special baggage as sometimes when you get to airport, especially Geneva, they may say you need to pay extra but as long as you have proof that it was confirmed it will be fine. I have had to wait on hold for about 5 mins but normally less than one minute. And for future reference Swiss have the same rules as they are the same company
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