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Starting the trip on the wrong foot...
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Poster:
A snowHead
Poster:
A snowHead
I received an email today asking me to rate the pre-holiday contact that I've had with my reps. I selected the 'have not been contacted' option and hit the submit button. About an hour later I had an email from the reps stating that they had been trying to contact me by phone in the week. Do these people not know that smart phones keep a log of all incoming calls? If they couldn't be bothered to contact me then fair enough but lying about it really gets my goat...
Obviously
A snowHead
isn't a real person
Obviously
A snowHead
isn't a real person
@BobG
,
The constant badgering for "feedback" on the most trivial encounters is becoming more and more annoying. To be asked for feedback before you've even been on the damned holiday is just ridiculous.
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
On one holiday a rep kept leaving a note at the hotel that she'd dropped by that morning and I wasn't there. Of course I wasn't I was skiing
Never did see her and didn't miss out at all.
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Claude B wrote:
On one holiday a rep kept leaving a note at the hotel that she'd dropped by that morning and I wasn't there. Of course I wasn't I was skiing
Never did see her and didn't miss out at all.
Every time we go it is like that in Whistler - they do leave a phone number though if you did want to speak to them.
Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
pam w wrote:
@BobG
,
The constant badgering for "feedback" on the most trivial encounters is becoming more and more annoying. To be asked for feedback before you've even been on the damned holiday is just ridiculous.
I know, it's getting ridiculous. My garage phones me and emails me after each service to check if I was satisfied, and would I like to fill in a survey, no matter how many times I tell them not to. The car gets serviced 3 times a year, this gets quite annoying!
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Poster: A snowHead
Never did see her and didn't miss out at all.