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Have you used this crowd?
 Poster: A snowHead
Poster: A snowHead

http://www.catered-ski-chalets.co.uk/

A friend is planning a trip and has been talking to these people. Does anyone have any experience of them?

Be nice!
snow report
snow report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

Nope, but they seem to have a very similar range to Iglu at exactly the same price - and as I've heard of Iglu and used them (albeit with slightly mixed experience of customer service they are a company that is ok to deal with) that is who I'd use.

They are all just travel agents, but not heard of these guys before - looks to be the same company as chaletworld.co.uk if anyone has heard of them either.
snow conditions
snow conditions
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

I know of them I think they are good, they have a trusted reputation. You do book through them rather than through the owners directly, which may be a good thing, or not. My friends have used chaletfinder.co.uk who have some seriously lovely chalets.
ski holidays
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.

Yes, and I cannot fault their service.

During elongated office hours (until 8pm) you are likely to get a chat box from somebody (real person) who can answer questions/requirements directly.
Next day you will get a PM from them with a variety of options from them with a name & a direct contact number (& e-mail) so you can chat about various needs in order to refine your options.

I used and abused this direct contact bit last season to find decent deals for a solo skier with less then a week's notice once (usually she had around 2 weeks' warning).
I plan to book at least a couple of my ski holidays via them this season and recommend them to friends.

Mark
ski holidays
ski holidays
 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.

Great, thanks. I'll pass this on.
ski holidays
ski holidays



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