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 Poster: A snowHead
Poster: A snowHead

I'm a volunteer at our local library as a 'computer buddy' and also a volunteer 'Digital Ambassador' in the county council's Get Safe Online programme. As a developer or digital service provider, you've got to appreciate the very high levels of spam and fraud that exist online. The main focus of most people I talk to is to avoid being scammed or defrauded, and this outweighs much of the attraction of using online services and digital apps. You really have to work hard to overcome this factor before anyone even downloads your app or registers an account on it. If you look at all the diverse advice across the police, government and specialist sources one of the main recommendations is to minimise your digital footprint: don't give out existing email account details, or reuse passwords and certainly don't give personal details unless you're really sure that the app/service/supplier has something of significant value to you.

The advice to users is that if you have to have at least 3-4 email accounts that will isolate a security breach to that account i.e. (at an extreme): (i) with a completely anonymous name that you expect to be breached which you give to people insisting on an address (ii) for close family and friends (iii) for acquaintances, wider social circle and forums like SnowHeads (iv) for B2C purchases (v) for banking and financial organisation (vi) a spare for when (i-v) get compromised and (vi+) for any business you run or contract work etc.

This is the backdrop against which you're asking people to supply an email address as a unique identifier and may explain the resistance to using it, and the some of the negative feedback you get more generally.

In security terms, the use of an email address as a user name/ID is poor practice. Yes, it's convenient for the service provider and the end-user, but it's bad practice because (as we know from breaches ranging from Adobe to SnowHeads) this is often the first piece of data to be revealed in a breach. It's for this reason that I am highly disinclined to provide one of my email addresses as a user ID unless there's absolutely no other option. Often, if the service or app is only of moderate interest, then I just won't bother. If the service you'rew providing needs an email address for some element of it to work (e.g. retailers contacting the user) then you need to treat that option as a separate opt-in, but let people at least download and test the app a bit with only the minimum of user data needed.


Last edited by Poster: A snowHead on Mon 17-10-22 16:38; edited 2 times in total
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

Hope the replies are more accurate than this bunch:-
https://www.wastelandtravel.com/resorts/tignes-val-claret/
https://www.wastelandtravel.com/resorts/val-disere/
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

johnE wrote:
I have a specific email address for use for logging in to airport wifi, demands for email addresses from dodgy apps etc. My email client then filters them out and deletes them without me having to do anything or look at them. Doesn't everyone do this? Or do they simply use boris.johnson.mp@parliament.uk


Laughing I presume he has some poor soul who is tasked with pre-screening his emails to remove pranks/death threats/marriage proposals etc.
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