 Poster: A snowHead
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magriggs, see earlier in this thread, I had no problem when I broke my ankle in Corvara, Italy. Lift off the mountain is included in the price of the dolomiti ski pass.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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ah great, thanks!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Good job i brought carre neige, as on the tuesday of my trip my girlfriend fell on an icey patch over in meribel and put her arm out to stop her self, which resulted in her braking her arm. The extra insurance was worth while, saved on the evcauation from the piste, and plus didnt have to pay to get her skis back, and as soon as i mentioned the carre neige they bent over backwards to help. From now on i will always purchase carre neige.
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You need to Login to know who's really who.
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I have heard about carre neige before but was wondering how much it costs and where you get it from?
Cheers,
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Ooops, thatill teach me not to read past posts - I have found all the info on page 2. 
Thanks,
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You'll need to Register first of course.
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3 little points from me folks -
in Jan when one of our group did their medial and cruciate in Saas Fee she was charged 70 chf after being to the doctor for the snowmobile that took her to the medical centre
later in Jan (some of you might remember me talking about a mate whose wrist was severed about 1 cm deep by an out of control skier in Verbier last year, when he came back over from Atlanta this year there was a note and all his ski gear had been dry cleaned and kept in the hotel ( it had been covered in blood.)
A collegue from work got a bill for 25000 chfs for his air ambulance rescue, as there had been some cock up on his insurance policy....
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| rob@rar wrote: |
| snowbunny wrote: |
| I was told many times, that the only assurance acceptable in VT is the one issued at the VT lift co. ticket offices. |
Isn't that the Carre/Carte Neige? Or does Val Thorens have its own, unique insurance policy? |
Does anyone know if this 'insurance' question in Val Thoren's was ever answered?
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boredsurfin, Carre/Carte Neige does work in VT. In fact it is a global policy. I know cause i am at the moment filling out a claim form which they provided me after an accident in Meribel. The form is simple and in English.
Just to add my story, I was knocked out last week (with a helmet on) and the pistueres sledged me down to the Mottaret medical cabinet. I was given a bill and told to present my insurance at the 3V's office 20 metres from the medical center. THey took my skis and stored them at the 3V's office, i think for both mine and their security.
The doc saw me immeadiately, exam and Xrays, and presented me with a bill (150 Euro) which was paid by CC without issue. The Pisteures office noted my Carte neige number and no paperwork was required exect for signing for receipt of my skis on the injury form (301 Euro for the rescue without insurance)
Three days later i returned to the Medical cabinet with vision problems and the physician saw me without charge and organised an emergency visit in Albertville. I saw an opthomologist in Albertiville without waiting, skipping by the others in the office. A very thorough exam for a suspect detatched retina and after almost an hour was billed a whopping 43 Euro by CC. again no issue and a form given for my insurance company to claim back the fee.
All extremely professional, low cost IMO and handled with great patient care, the Meribel doc insisting i pop back come what may to see how i got on and to help with translation of the Opto's results as her English wasnt perfect.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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| Quote: |
| Can't recall ever being offered it by a tour operator. or indeed antone else. |
As far as I can remember every single time I have ever bought a lift pass, for myself or anyone else, in France I have been asked whether I wanted insurance and there are prominent notices about it. If you buy it with the lift pass the pass is marked, but you can buy it separately and then need to retain the till receipt When we have bought season passes they come without insurance, and you have to buy it separately from the "club des Sports". We have had a few incidents of friends/relatives evacuated off slopes in France with, and without, Carré Neige, and not had any problems up to now. But, as the stories above show, it's not always like that.
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Having bought passes from a TO en-route to resorts, on no occasion have I been offered CN. On most I've had to request it, then usually explain what it was. When buying in resort, from experience, I'd say about 50% of the time has it been offered as part of the transaction. There has always been a mention on the price board of CN.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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| Quote: |
Having bought passes from a TO en-route to resorts
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good point i have had that problem as well, and it always mystified me why a rep wouldnt know about the carte neige or how to add it to the lift pass cost 
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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It does surprise me why reps are so unaware of CN - I'd have thought mentioning what it does and covers would be viewed as not only a responsible thing to mention, but also show the TO in a better light.
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Mark Hunter, Could it be that they are not on any commision when selling CN? I suspect this is the sole reason why they have never sold it....
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You know it makes sense.
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But if you are with a TO, then their T&C will have required you to take out insurance at least the equivalent of theirs, and theirs will always cover all the costs of rescue/transport/treatment for any on-piste injury.
So the only point so far as the TO reps would be concerned would be that it will sometimes allow you to avoid having to pay up front.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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alex_heney, Yes, their (the TO) insurance will probably cover for all of those - but only post-event. i.e Pay up front and then claim it back - this is the whole point of the thread, isn't it?
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Poster: A snowHead
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That was my take.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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| Guvnor wrote: |
| alex_heney, Yes, their (the TO) insurance will probably cover for all of those - but only post-event. i.e Pay up front and then claim it back - this is the whole point of the thread, isn't it? |
It is, yes. But people were surprised that TO reps weren't particularly aware of it, and don't offer it by default.
I was just suggesting that to them, there is little point, as it doesn't offer any real perceived benefits (until you are the one they are refusing to transport without payment of course!).
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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alex_heney, Plus the fact that neither the TO nor the Rep will get any commision for selling Carte Neige, unlike the lift pass (assuming they are even allowed to sell it on?) where they make, I believe, a small cut come the end of the season....
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You need to Login to know who's really who.
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All the TOs I've bought lift passes from have charged the standard resort price. Where resorts have an electronic tag system, there is usually a 4-5€ deposit that can be claimed back for the return of the pass. Some reps have openly suggested that by doing the leg-work for punters at the beginning of the holiday it's a nice "gesture" to leave the passes for them to collect on the deposit at weeks end.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Mark Hunter, I believe there may be some form of kickback available to TO's for the number of passes they sell throughout the season. I cannot confirm this, nor exactly how it works, and would certainly not want to stand up in court and offer this statement as evidence.
(but I know of resort reps who have worked this way in the past - no reason to suspect it may have changed)
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You'll need to Register first of course.
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| Quote: |
| their (the TO) insurance will probably cover for all of those - but only post-event. i.e Pay up front and then claim it back - this is the whole point of the thread, isn't it? |
Don't necessarily need to pay up front; practice seems to vary. TOs regard the work involved in sorting out accidents and insurance claims as part of the job. When my daughter in law was evacuated off the slopes in Les Gets, years ago, the rep was very surprised, that evening, to find I had sorted out all the insurance and repaid the pharmacist for the leg brace, got all the paperwork etc. It never occurred to me to get anyone else to do it for me! On that occasion we didn't need to pay up front for the transport; she got transported down the to the medical centre, then back to the chalet in an ambulance in the leg brace. Our own insurance (Snowcard) was brilliant; I telephoned them right away and they subsequently arranged for a special flight back to their local airport, private ambulance both ends, etc. The small amounts I'd paid locally were all refunded, bar the excess. Lissie was never too enthusiastic about skiing; she's given it up now. Having babies instead.....
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| ise wrote: |
| davidof wrote: |
| Still in the UK it could also be a cocktail of local police, volunteer mountain rescue and RAF along with paramedics. |
That cocktail is invisible to the end-user though, you ring 999 and incident coordination is handled by the emergency services . |
The same would apply in France if calling 112 in almost all other situations, but I doubt the pisteurs call 112/999 once you're at the bottom. As per Davidof comments, they don't call the emergency services, they call a private firm..
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I used Carre Neige last year in VT to be blood wagoned of the slope and ambulance to the medical centre. Worked a treat, everyone was greatr and happy, the ambulance tech's even hung around to watch the doc put my shoulder back in the correct place, we all had a good laugh together once that was done.
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FAQ
