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Not a great start…

 Poster: A snowHead
Poster: A snowHead
SnowBear22 wrote:
Does sound a little strange - if the airport was shut there wouldn’t be any departures.
No idea where everyone will sleep tonight!!

Could you get a taxi over to Chambery and pick up your hire car? Not ideal and I guess depends on how late the hire car desk stays open.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@The Flying Snowplough, an absolute nightmare for you all.

Is the plan to put you up at EM and return in the morning?
ski holidays
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
@sugarmoma666, I think the main problem is that TFS' plane isn't being allowed to unload the passengers at Lyon - so needs to fly somewhere!
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@under a new name, we’ve got a hotel booked - independently rather than relying on the reservations that Crystal are allegedly making - and are allegedly on the first flight back tomorrow.

It does feel like a dropped b*llock given the propensity for fog at Chambery.
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 Anyway, snowHeads is much more fun if you do.
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@The Flying Snowplough,
Feel for you guys!!
What time were you up this morning?
We’re still expecting to get off at Lyon - but reckon it’s been 3 hours since we landed (and they told us we’d be on a bus within an hour!).
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I've only used Chambery Airport once as part of a Crystal package. I'd always avoided it but decided it was worth the risk in 2022 to avoid introducing another country and border crossing into the equation. (In 2022, countries were still shutting borders due to COVID with limited warning.) We were incredibly lucky and it all worked seamlessly but I could see how limited the facilities were at the airport and wouldn't want to get stuck there.

Alongside the cancellation of all Eurostars today, it's not been a great day for travel.

I really feel for you guys, especially those where this is cutting into the beginning of your holiday.
ski holidays
 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
narbs wrote:
@sugarmoma666, I think the main problem is that TFS' plane isn't being allowed to unload the passengers at Lyon - so needs to fly somewhere!

Yes, it sounds like it. So frustrating. I've heard of that happening before.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
5 TUI flights due to leave Chambery are now being busses to hotels
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narbs wrote:
@sugarmoma666, I think the main problem is that TFS' plane isn't being allowed to unload the passengers at Lyon - so needs to fly somewhere!


Yup. That’s the problem. We are in meek subservience mode in the hope that we will at least not starve to death!
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narbs wrote:
@sugarmoma666, I think the main problem is that TFS' plane isn't being allowed to unload the passengers at Lyon - so needs to fly somewhere!


Yup. That’s the problem. We are in meek subservience mode in the hope that we will at least not starve to death!
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SnowBear22 wrote:
@The Flying Snowplough,
Feel for you guys!!
What time were you up this morning?
We’re still expecting to get off at Lyon - but reckon it’s been 3 hours since we landed (and they told us we’d be on a bus within an hour!).


Thanks!

I was up at 330am. At the airport before 6am.

If we land successfully, we’ll have taken off and landed in three different countries today. People would normally pay good money for that!
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
A couple of years ago I was in a similar situation (fog at Chambery) - when we finally took off from Lyon, the Pilot announced that we were flying to Manchester instead of Birmingham !! (aircraft had to be in Manchester for the next days first flight..) - Cue a chaotic bus journey to Birmingham !!!

As we were stood in Manchester arrivals waiting for our luggage, Mobiles started 'pinging' -- notification of our 'Compensation' due to the length of delay !!

Holiday was with Crystal
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So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
Wow feel for you guys!

What a feckin day!
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 You know it makes sense.
You know it makes sense.
Jet 2 Manchester 18.40 flight, pulling out of Chambery at 21.05 on busses to Lyon.
Apparently we are still flying tonight.

Fair play to Jet 2, they have kept us informed
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
Very thick fog in the valley this morning, seemed to be rolling in from Switzerland because Grenoble was only half covered.
The airport is right under this little lot

https://www.skaping.com/grandlac/revard?archives=MTcwMzkyMzI2MA-YQ
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 Poster: A snowHead
Poster: A snowHead
Had this a couple of times with Jet2
Once trying to land in Madeira and once trying to get out of Innsbruck. They got us into hotels for the night but it took a while to arrange.
The flight crew were in the dark as much about what was to happen as we were.
Weather happens but certain airports it happens often enough that they should have contingency plans in place.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
My Daughters BA flight tomorrow morning to Chambery has been re-routed to Geneva..
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Innsbruck I get, but why people use Chambery is beyond me. You save a few £ perhaps but it's a shyte airport and you have this well known operational risk
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I hope you all get your 250 euro compensation for greater than 3 hours delay.
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Sorry for anyone having problems today. Sounds a bit of a nightmare. When everything is fine, so are Crystal, but as soon as there's an issue, they seem to fall to bits completely. Good luck everyone.
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Coach arrived Lyon 10.07, we arrived at the departure gate10.33.

We've been very lucky.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
Phew - in a cab on the way to La Clusaz!
Hope everyone gets to their destinations safely - what a day
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
@thecramps, it's TUI rather than the subsidiary. Self booked passengers also on the flights Confused
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@SnowBear22, snowHead
Great news.
Let you off if you miss 1st lift tomorrow
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johnE wrote:
I hope you all get your 250 euro compensation for greater than 3 hours delay.

Weather outwith their control
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Back in Blighty. Now in a ****ing big queue to have passport checks after not having got off the ****ing plane outside of the U.K.!
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
I’ve kind of been following this all day. The forecast yesterday evening was for a 40% chance of fog at Chambery. When I got home from the pub the temperature and dew point were very close so fog was almost inevitable. It arrived.
Some of the TUIs delayed but not by long enough so we had morning diversions. When TOs are involved there is always pressure to get to the original airport to avoid having to bus 2 loads of punters. So quite often a couple of hours on the ground at Lyon and a 20 min flight solves all the problems. But it’s a gamble, today it didn’t pay off as the fog reformed ahead of the forecast. In addition there’s only so much parking space at Chambery so it fills up with later flights and as landings are normally done heading south and take offs to the north operations are quite slow anyway (can’t run the risk of meeting over the Lake!).
So now you have the aircraft in the wrong place, no extra staff at the diversion airfield to do all the extra handling and a whole load of grumpy passengers. Also the early flight’s crew will be running out of hours so hotels for all!
The jet2s took off much later so they can still fly home having bussed all the folks to Lyon.

Of course sorting all this out takes time. Of course there are contingency plans but with 8 loads of passengers for 4 aircraft you are looking at around 1400 passengers, so 800 bedrooms and a load of buses to get them there. But it’s new year, Lyon is a popular place at New Year and all the buses have been travelling to resorts and drivers are running out of hours as well. You need an army of booking clerks!

It’s not easy. Luckily it only happens twice a year!

The solution: stop using Chambery and double the size of the parking and terminal at Grenoble. Pay the specialist staff to travel to Grenoble (Chambery to Grenoble - about 45 mins). But they are in 2 different departements - bit of an issue.

Lyon also seems to have spare capacity, lots of charters used to go there, Chambery and Grenoble must be cheaper.

Ultimately, you pays your money……
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
The Flying Snowplough wrote:
Back in Blighty. Now in a ****ing big queue to have passport checks after not having got off the ****ing plane outside of the U.K.!

One has to laugh
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 You know it makes sense.
You know it makes sense.
@Frosty the Snowman, One is reminded of Hale and Pace ( would have been perfect if they had been ex Leeds).
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
@chocksaway, that's a great post, thank you
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 Poster: A snowHead
Poster: A snowHead
Frosty the Snowman wrote:
The Flying Snowplough wrote:
Back in Blighty. Now in a ****ing big queue to have passport checks after not having got off the ****ing plane outside of the U.K.!

One has to laugh
Oh don't! Poor things.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Frosty the Snowman wrote:
@chocksaway, that's a great post, thank you
+1. Keeping passengers informed as much as possible does help, though, and that doesn't always happen.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
@chocksaway, all sounds eminently logical. Fine margins and all that.

Frustrating though!
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Lyon airport (2020) when several flights worth of passengers turned up from Chambery. These are all UK skiers......



Last edited by You need to Login to know who's really who. on Sat 30-12-23 23:41; edited 1 time in total
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
The Flying Snowplough wrote:
Back in Blighty. Now in a ****ing big queue to have passport checks after not having got off the ****ing plane outside of the U.K.!

One day travelling to a ski resort is long and tiring enough (especially with kids); doing it twice would be head wrecking. I hope the holiday makes it all worth it.
ski holidays
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@chocksaway, you are right, when I first skiied all the TO flights went to Lyon, Chambery was rarely used. Lyon will take a bit longer for a transfer to 3V or Tarentaise resorts but it is straight up the motorway. Presumably there must be a cost advantage given the transfer benefit is balanced by the risk of airport closure.

No idea how Grenoble would compare.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
We are now in the hotel bar. Pizzas are on order. Further update from Crystal due at 1130pm.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
@Frosty the Snowman, Sorry, I understood that, but meant to convey TUI as a whole are the same. But none of this helps you. How are you getting on now? Hope your closer to food and a beer, and to knowing wtf happens next.

Fingers crossed tomorrow is smooth for everyone.
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@chocksaway, we once sat on a hardstanding for nearly 3 hours at GVA on a Thompson flight. We were candidly told by an air stewardess that the issue was that we had missed Thompson's block booking of slots, and that as Thompson refused to pay GVA extra for an additional slot, and couldn't swap or merge us with another Thompson flight as they only did block bookings of several flights as that was cheapest, we had to wait for the next block booking window.
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LBA Jet2 flight now cancelled, looks like all going on the Manchester flight. I'm sure they've done the maths
On the bus to plane.
Over and out
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