 Poster: A snowHead
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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@holidayloverxx, excellent! (But old age sucks.)
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@Hurtle, it's better than the alternative 
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You need to Login to know who's really who.
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@holidayloverxx, true, as FP would agree.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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| Steveee wrote: |
My friend and I also had issues with our new MK3 Mojos last week. Both were supplied and fitted by Edge and Wax in the last 3 weeks. It's dissapointing that Edge and Wax who knew about the issues still fitted them with the faulty boot springs clips. My friend's Mojo even failed in the shop during the fitting - bottom clip sprang off the boot during the fitting. To overcome her issue in resort we had to get the boot mounting modified in a shop, losing significant skiing time and a hours of faffing in the boot room trying to make it work.
I admit we all benefitted from the Mojo so the product itself is a good idea, indeed my friend agreed that without the Mojo she would have had no skiing. The failures she experienced seemed even worse as she had to stop skiing.
It's the quality control that seems to be lacking. This is not the only quality control issue I have encountered with a brand new Mojo. My wife has a MK2 Mojo that also failed the 1st time she used it! In that case the top rod came through the belt at the hip as the stitching had failed. That made the mojo useless for the whole trip. On our return, Edge and Wax replaced the belt and no more issues were encountered other than the rod popping out of the belt. Last year she upgraded it with a new belt and top rods that cost £25, I.e. The press stud version mentioned above. That has had no issues. In fact that upgrade kit seems better than the MK3 version I just bought.
Overall, when I pay nearly £400 for a product I don't expect this level of issues. Ski~mojo need to focus more on quality control and less on product innovation. |
Hello Steve, don't normally chime in but when something isn't right I have to. We were NOT aware of these issues! To explain, we have had this latest version since early January, ie the very first ones made. Complete surprise to us too, we ordered some, and Ski~Mojo walked in with the latest model! We have been on a very steep learning curve feeding this back to Ski~Mojo, but I also took the time, hours after getting the first delivery, to stay late at night and video the new model and go through all the changes and posted on our website!
So please focus your feedback carefully, as we, and I personally, as a user of the system, put a heck of a lot of effort and time into selling Ski~mojos, not to make loads of money (as believe me we dont!) but to help people very much like myself continue to ski.
Believe me when these first came out, I took one on the hill with me in Ale D'Heuz and had to give it a complete shakedown, which made me very nervous only just having recovered from further surgery! I encountered no problems with mine, but believe me we take the time to test these at the earliest opportunity, and indeed were in Kuhtai just 2 weeks ago trying to replicate the issues that just 4 of our customer out of the 200+ have had. Martin at Ski~Mojo has been very honest with you and generally about the manufacturing defects with the lower rods, which has been resolved.
But if you are still not happy, you are of course in touch with Ski~mojo already, but I felt I DID need to correct you, and reassure you that there is no conspiracy either. If something is wrong with the product, as I user AND seller AND fitter I am the first who wants to know about it, and if you look at how we have dealt with the very few issues we have had, we do out of our way to resolve them, as I believe in this product, for all its Velcro and faffing, as it has made a HUGE difference to some skiers lives, and that would include myself!
Many thanks, and hopefully Martin has now resolved things with you
ScottyDog
Edge & Wax Owner, Ski Mojo User Of Five Years...
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@scottydog, this is not the way to manage customer relations on an Internet forum, but Now I must respond! You and Ski~Mojo need to get your stories straight. Don't accuse the customer of being wrong before checking with the supplier. I received the attached from Martin of Ski~Mojo that clearly says you were aware of the issues! On that basis I believe my assertions are correct. Holidayloverxx actually stated her issues with the boot clip were recognised at Christmas, i.e. 2 month before I bought mine. At that stage she was offered a refund.
Martin from Ski~Mojo wrote to me saying: "Edge & Wax are one of our largest retailers – certainly the largest in the UK and they had a reasonably large order placed for the new ski~mojos as soon as they arrived, this meant that they had a large percentage of the first batch of the new MkIII ski~mojos. As already mentioned we had not Quality Checked the supplied Ball-Sockets for that first batch.
As the recipient of the bulk of our first batch of MkIII ski~mojos Edge & Wax soon came across the issue too. Given the numbers and given that they fit most of the ski mojos that they sell - we calculated that Edge & Wax had probably identified all of the ski~mojos that they had with sub-standard Spring-Clips.
The issue was raised with the Ball-Socket suppliers/manufacturers; who have acknowledged that some of the parts that they supplied were sub-standard and they have supplied us with a number of replacements.
Measures were put in place to check all future assemblies and all of those that remained in Stock and we have had very few issues with the spring-clips since – unfortunately most of the issues have been with ski~mojos sold through Edge & Wax as they had the bulk of the first Batch – which did not have the Ball- socket quality Control checked. "
Based on this from Martin, I think I am totally correct to assert that E&W should have done more to avoid this known issue when fitting the Mojo. We bought our Mojos at the end of Feb/ early March. In our group we had two Mk 3 Mojoe and one Mk 2, only the Mk 2 lasted the week!
What really worries me is that it will be a year before I test whether the fix provided by Ski~Mojo has actually resolved the problem. Will E&W just say not our problem as you bought it over a year ago 
I hope it doesn't comevto that as the product works well when the issues are resolved. Fingers crossed!
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@Steveee, just to be clear I bought the mojo at Christmas, the spring clip popped off on 11th March. I did not say that my issues with the boot clip were recognised at Christmas
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My experience.
I would not be skiing without it. I last a couple of runs without it before the grind becomes too painful. My condition is not fully diagnosed but is almost certainly arthritis and damaged cartilage (injury aged 11 - my birthday). 45 years ago. Could not ride my new bike for 3 months.
Whilst the harness etc are a pain. The whole things slips as the day goes on . My argument would be is there a better alternative on the market? I do not know of one. If there was one I would buy it; even it cost several times as much. The level of development is where skis were 20 years or so ago.
No excuse for manufacturing faults. Hopefully something better will be on the market shortly.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Birthday coming up and was thinking of getting this Ski Mojo thing to help with worn out knees.
Question is, do I need to have them fitted or just buy them and fit them myself?
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@Jake43, you can buy it and fit it yourself
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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| holidayloverxx wrote: |
| @Jake43, you can buy it and fit it yourself |
Thanks I did wonder with all the hassle you had. I need it for Whistler myself too as I can't take all the bumps any more. Hope your knee is behaving.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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@Jake43, thanks, yes it is ...still full on in the gym to keep it right. I had hassle because it had to go over a giant knee brace, normally just follow the instructions and you are away.
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With the demise of Edge and Wax is there anywhere you CAN get them fitted now? (don't need it yet but suspect the time will come!)
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You know it makes sense.
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@NickyJ, i would ask the manufacturer...martin i think
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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I think that wonderful place in Bicester is on the dealer listened I guess they would help as they do such a good job with boots but it is a heck of a long way from here.
They also do testing days out in France but I don't go there and it seems a huge cost to try them out.
Maybe Admin could get them to the ski test days ?
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Poster: A snowHead
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You don't need them fitted. Follow the instructions on set up. Colin at Bicester just tells you that. If you have worn out knees they work. I cannot ski without them. if you have a specific knee injuriy I think you should talk to a medical specialist for an opinion whether the spring-loaded brace that is the mojo will help.
On a test day they would have to be set up individually for everyone that wanted to test them. This takes a while and would be impractical. You have to set spring to your weight and the struts to your leg length. Then you would have to put the attachments on to each boot.
So get advice from the manufacturer and your consultant if you have one then decide if you need one.
Once set up for yourself it us just a couple of minutes every ski morning to put them on.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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suffering from a condition which reduces my energy levels I contacted a friend who I know has had a Mojo for several years to get her opinion (she is also a medic and knows my condition). She agreed with my summation that a Mojo would almost certainly help me to ski for longer than at present (usually only max 3 heli ski runs so, although long, only a fraction of a mornings available skiing). Based on her experience, and since we last skiied with her, her partner (over 60) has also recently acquired a Mojo as has a near relative and another good friend and all are finding the Mojo makes all the difference to their enjoyment of a days skiing, means they can ski top to bottom of a rung without thigh burn and is setting back the "ageing skiier syndrome" hopefully by years. For me? I think it must be no a brainer so will shortly be investing in one.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@FFIRMIN,
I would not say it gets rid of all thigh burn. Anything you can do re fitness given your condition will help. Sounds as if little and often is the way to go.
The mojo cushions your down movement which is its primary focus but because that movement compresses the spring you also get the rebound as the tension on the spring releases as you go up. So by definition to get the most out of it you have got to try and ski with decent motion. Once you go stiff legged you will cease to get the benefit. Hope it works for you and you can do more of what you love
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Hello to everyone in this discussion.
I have just tested a pair of MK3 mojo's with the aid of buying the latest design. (reason:- I have just has some meniscus removed and generally have sore knees after years of bashing the bumps) I have read and watched several reviews but felt there was something missing, I wanted to know more about how they performed when doing basic things like getting up from a fall. So I took the mojo's to Milton Keynes for a through work-out. Below is the review I sent to Martin.
(Review)
As promised I said I would send you a full review of my test. I tried to put the mojo's through a complete test of all the possible situations and styles a user could come across. This of course was limited by the environment (tested at Snowdome, Milton Keynes) so no moguls or powder. Situations Tested:-
Snowplough - I was not restricted by the equipment and was able to do a very wide snowplough to stop from speed, however with the old belt I did feel pressure from the upper rods at the hip.
Snowplough turn, Stem-Christie, traverse whilst lifting upper ski tail:- all these movements I could do as normal.
long radius parallel turn with limited edge set, Long radius parallel turn with hard edge set, both performed with exaggerated weight/unweight, this is where I found the mojo's really coming into their own.
Short swings, aggressive racing short swings:- again good support to the thighs when more or less in a permanent crouch position.
Falling over? not a great fan of doing this but the purpose of a test I sat both on the piste and on the flat.
In the locked position I could not stand up when sitting on the flat. On the piste it depended how steep the slope was at the test location. The steeper the slope the easier it was. However to unlock them was easy and then getting up was as usual then to re-lock was similarly simple.
There was only a button lift at the slope and I found I did not need to unlock them for this type of lift.
Going to the toilet. This gave me the most fear as to how restrictive this could be and thinking just how desperate one can be after several hours of off-piste skiing and finally finding a loo. This happily gave me less trouble than I expected, it was just another layer to fight through in a restricted space however I'm thinking of making my long johns crotch-less and using a she-wee.
From the extensive range of tests I did, I think for all levels of skiing, from the higher end of activity i.e. hitting the moguls and playing with the ski edges in long and short swing, to the skier happy with snowploughs and Stem-Christies the mojo's are the best thing since sliced bread and will be my new BFF on the slopes. I am now quite confident that my skiing day will be extended and muscle fatigue greatly reduced.
I cant wait for my next holiday to give them a good workout on lumps bumps and powder.
(end of review)
The day after my test I got a much better idea of just how much the Mojo's helped my thighs, in so much as my calves were killing me but my thighs were only moderately aware I had done 3 hours of skiing.
I purchased the latest version from Snowtogs in Southampton who gave a very good service.
The set I tested did have the problem of the poppers coming undone, but since these have changed on the new model I did not mention that in my review.
The new version comes in a very nice ruck-sac which will double as a good day sack. There is a spare set of rod attachments (replacing the popper) with Velcro webbing to attach to the belt, so I suspect this is the new weak point. Though Martin told me there will be an upgrade to this section, free to all recent purchasers. He was unable to tell me when it would be available. The new belt has double thickness at the top of the rods. I hope this will stop the pressure sensation when doing a snowplough (my go-to move when all else fails)
I am going to the SnowWorld centre in the Netherlands next weekend to test the new pair and will report back my findings.
I have unpicked the crotch on my Long-johns to help with the toilet issues, so now this should be no more difficult than a Trinny & Susannah pair of body shapers!!!!
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Myself and my brother bought and used these last year, he's had meniscus removed and I've got arthritic hips, due to sockets not forming as a kid, Strange I know, but only found out a few years ago after some intense pain and MRI. Anyway, these have definitely helped to ease the pain, I would imagine more so in his knees than my hips. But, I think the cradle actually helps to hold the hips in place.
The faffing side of them gets easier and quicker the more you use them.
Dialling the spring to full load is an interesting experience, but definitely won't help your skiing.
We had a couple of issues as well, one was the top popper, one of which kept popping off. The other issue was the small piece of metal used to release the spring from the boot clip. All four of them broken whilst skiing or getting knocked, not clipping in or unclipping. Did anyone else have this issue?
Other than this I think they've done what they claimed they would do and could well have stopped some injuries. I definitely think they'll prolong our skiing holidays for another year or two.
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You'll need to Register first of course.
You'll need to Register first of course.
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@CAPTA1N P, there were issues with the clips on a version of the mojo - see earlier in this thread. If you call Martin at ski-mojo he'll sort you out - he was very helpful when I had a different issue a while back.
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Cheers, I'll give that a try. Not sure they got the email.
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So a quick update after going to Snowworld. Still love this piece of kit, had a great day. The crotchless underwear was not as simple as Trinny & Susannah because of the crotch straps on the mojo, but it was still easier than dropping the lot (I tried both) perhaps adding a sheewee to the mix as well will do the trick.
Pervious treads have talked about cranking up the setting. By accident this occurred on one of the mojos, I found lifting the heel of the ski very difficult but not impossible, the tails kept wanting to cross but more importantly at one point I caught an inside edge on the overset leg and I could not lift it to get out of the situation, I was carried off towards the drag lift (thankful no one was on it at the time) and just managed to do a turn before hitting the slope wall. I was saved by the bank of snow which pushed my ski round.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Suzi snowflake - the mind boggles at the risk of pulling your sheewee out of your rucksack at lunch!!! There will be lots of stories about this if the sheewee becomes the accessory of choice for women skiers!! 
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@Suzi snowflake, Ive cracked the weeing. Unbuckle he crotch bit and it will shimmy down enough to get your pants down and pulled to the front.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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@holidayloverxx, are you selling tickets? 😉
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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@Hurtle,
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@holidayloverxx, yep tried this and it works fine, thanks for the suggestion. Sorry @FFIRMIN, sheewee relegated to the bin so no embarrassing tales to tell
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You know it makes sense.
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Dont be sorry Suzi snowflake, it was my potential embarassment that I was contemplating! Glad to hear that the solution, pleased to report that I have just bought a new pair of ski trousers for next (post purchase of Mojo) trip as I think the complication of full bodice trousers would be a step too far particularly if caught short on a long day out!
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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I am beginning to think I should have a pseudonym on this forum! Too much information!!!
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Poster: A snowHead
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@FFIRMIN, perhaps we can get admin to restrict the thread to female only members.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Or Ssssssh dont share the information too widely!!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@FFIRMIN, yea that's a better idea, it's best to keep some things (most things) private.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Finally managed to get to try the MoJo out I got in August ! Being a bloke I did not have the toilet issues discussed in detail above but I can see how it would be a nightmare. There are a lot of straps going all over the place and every thing has adjustments so fitting is unlimited, but I did faff about a lot to get the best fit result. Can click the left leg in easily but the right is a nightmare to get it working. Mainly left knee issues so I did even just use the one sometimes as otherwise I was going to be left at the top by the lift.
I do have to say that I am very impressed very little knee pain whilst skiing at all (joint wear) they did still hurt afterwards but that is not new. They did also give me a lot more stamina as reported by others. So yes very happy with them and accept the faff getting them on and uncomfortable straps all over the place.
I did have a metal bracket break before I started skiing - so will have to get that replaced somehow. It may help fix the right bracket alignment as I had to jury rig a fix. Also the boot studs came loose every day and I had to screw them up each night - loctite on the treads will sort that out (not something I could find in a ski resort!).
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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I am now the proud owner of the rucksack with equipment inside and have checked that all the pieces are present, need shortly to try this all out in the peace of home in the hope that I can get it sorted to the point where putting it on in ski resort will be relatively easy. Glad to hear that it apparently did the trick for you Jake43, I will report back when I have tried but I am not skiing until mid April!
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You'll need to Register first of course.
You'll need to Register first of course.
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@Jake43, if you speak with Martin at ski mojo (phone no on website) he may have some suggestions re engaging your right leg and broken bracket. I've had a couple of issues which he's sorted. If he doesn't pick up leave message, he'll call back.
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@FFIRMIN, there's a useful set of videos on YouTube showing you how to set it up which may help.
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| RUGBY PETER wrote: |
| @Jake43, if you speak with Martin at ski mojo (phone no on website) he may have some suggestions re engaging your right leg and broken bracket. I've had a couple of issues which he's sorted. If he doesn't pick up leave message, he'll call back. |
Yep I gather he is most helpful but just got back. On list to do today. It is not the manufacture that is a problem it is an item he must buy in that was made badly and the rivet just came through the hole. Bit of a bug*er when you are putting it on in anger for the first time though. Brilliant design other wise.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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A few thoughts to add to the collective wisdom.
I had no intention of buying one until this year, following hill walking one of my knees has become rather uncomfortable at times , no definitive diagnosis but a couple of steroid injections have been put in prior to my skiing holidays and decided to purchase a mojo.
It arrived about a week before my holiday and I didn't have time to try it out at a dry slope before hand but decided to set it up before I went.
I am not very clever at following instructions and the written ones left me a little confused in places as they were not as well illustrated as they might be.
The online videos helped a lot though, definitely a good idea to set up before going abroad if you don't have access to a computer when away.
First holiday was intended to be rather off piste based, there was little fresh snow though so I was skiing chopped up crud and slightly lumpy snow much of the time, mojo didn't seem to hinder me at all and probably helped though by day five my knee was getting to sore to ski with all the bumps and I gave up on the last day, had another injection when I got home and hoped it helped.
Second week was piste based in the dolomites , the high quality of maintenance and lack of bumps in the pistes helped a lot and I was able to ski every day , though it was a little uncomfortable at times. Pretty sure I could not have done it without the Mojo as walking was difficult and stairs near impossible, knee is now twice the size of the other one.
Things I found:
1) You need bigger salopettes, mine were about 10 years old and although decent quality a little tight and the Mojo threatened them and cause the zip a bit of stress, I bought a pair of cheap ones from Decathlon for the second holiday with more room and had less fear of a salopette failure.
2)Getting the length right is a bit fiddly not sure that I had it even by the end as engaging the springs took a bit of effort and I suspect it was because they were a bit long
3) the hooks from the suspender belt to the top pole are not very good quality mine look like failing already.
4)Take along an allen key and check it fits the different bits , the bottom attachment for the pole to fit to the boot worked its way loose a couple of times and needed tightening.
5) They are a source of great amusement to friends and family.
I was hoping for a third ski break this year but have decided to call it off to give my knee a bit of a rest and hope it recovers for walking in the summer and next year .
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| T Bar wrote: |
2)Getting the length right is a bit fiddly not sure that I had it even by the end as engaging the springs took a bit of effort and I suspect it was because they were a bit long |
You really need another person to help - still fiddling with mine for the "right" length.
| Quote: |
| 3) the hooks from the suspender belt to the top pole are not very good quality mine look like failing already. |
One of mine failed first time out - being swapped.
| Quote: |
| 4)Take along an allen key and check it fits the different bits , the bottom attachment for the pole to fit to the boot worked its way loose a couple of times and needed tightening. |
Absolutely, not to mention some loctite on the threads would have been handy. Had to tighten mine every day.
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FAQ
and sorry to hear about your knees 
