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Chalet Staff
 Poster: A snowHead
Poster: A snowHead

@miranda, I'm not really thinking about it being done like that, though I'm sure that happens. I'm more thinking of the situation where a guest has a number of special requests, that clearly make significant additional work for the chalet hosts, and where the chalet host has discretion to do or not. We had a couple of groups that were very demanding and required significant additional hours. I did my best with both groups but didn't meet 100% of the additional requests for either group. The first group it was mainly just my time, and had I known they were going to leave us such an enormous tip, I would have quite happily been on call 24/7.
snow conditions
snow conditions
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person

@Gämsbock, yes, I agree with that (give something at the beginning if you're asking for something special - i.e. significant additional hours - and explain there is more to come if they could go above and beyond that week) - it was an earlier poster who'd said they start a normal week with "do a good job and you'll get a good tip"… I would just find that really awkward, both to say to someone and to have someone say it to me! I can't imagine anyone ever saying it to me though, so maybe it would be fine in practice...
ski holidays
ski holidays
 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?

@miranda, agreed. I guess it depends how they said it as well... but as you say, a moot point!
ski holidays
ski holidays
 You need to Login to know who's really who.
You need to Login to know who's really who.

@Gämsbock, yes, as you're aware I hope, when you're running a "lifestyle business" all we really want are lovely people staying with us and we massively appreciate that… genuinely better than any tip (except, like Nadenoodlee, I would happily suffer the shittiest of behaviour for an 'authentic British curry') Very Happy
ski holidays
ski holidays



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