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MARKER KINGPIN RECALL

 Poster: A snowHead
Poster: A snowHead
Users may be aware that Marker have had some issues with toe pin breakages on some 17/18 bindings and today they have issued a safety recall. The details are as follows:

RECALL NOTICE
Marker Recalls 2017-2018 Kingpin 10 and 13 Touring bindings toe parts

IDENTIFICATION
Model Numbers:


Toe Identification:


Serial numbers between the following ranges are required to be exchanged. Note that only one heel out of the pair has this number.


ACTION:
If your bindings are included in the recall then stop using them and return them to a Marker Authorised Retailer and the toe pieces of recalled bindings will be replaced at no charge. Users may not keep the original toes.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Note that none of my Kingpin sales are affected by the warranty recall.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
@spyderjon, Happy Birthday!
Thanks for the info btw, checked my 13's and they're 283xxx so presumably before the current crop of problems, but after the first wave of pins falling out, I checked with Intersport when I bought them and they phoned the importer to check they were the revised model.....
Haven't broken yet so I presume that's the case!
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 You need to Login to know who's really who.
You need to Login to know who's really who.
@spyderjon, Will be interesting to see how we're expected to deal with the replacements, and remounting................. Sad
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
@spyderjon, Thanks for the info.
I've got a pair of Kingpin 10 with a recall serial number. I've emailed Marker ( K2) but their just central distribution/office, I think. Interestingly the Marker store search gives Paris as my nearest official place.

Do you know who can replace them in SE London area?
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 You'll need to Register first of course.
You'll need to Register first of course.
@fifiskis, you can take affected bindings to any Authorised Marker Retailer however, as CH20 states above, the retailers have not yet received details of the logistics of the exchange process.

However don't be surprised if a retailed will only handle bindings that they supplied.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
Hello!
Im on the list! My Brand new KP13 are on the list and tomorrow im fluing to the andes. Im in Buenos Aires, Argentina right now. No answers from Marker nor Backcountry.com. I could only contact the local dealer whos out of KP13 but he offered me to swap my toe pieces for a pair of Brand new unused 2016 Kingpin 10 toes. So, should I get those? would I feel any difference? Retention issues? Im quite a heavy dude and got the 13s since my dins are usually around 11 or mostlikely 12.
Or should I stick to the "potential failure" and see what happens? Opposite to what I tought, the local dudes where waaaaaay more receptive and helpfull that the real responsibles. Backcountry.com: Im a big fan and old customer, but their attutide was quite dissapointing with no useful answwers afeter almost 14 days of contacting them They said "were waiting for Marker for an answer" Come on, send me a replacement!
Plase any opinions or ideas Will be welcome!
Thank you!
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
@SouthSkier, pretty sure the toes are the same apart from the spring colour, sure Spyderjon will confirm, I'd get them swapped out Very Happy
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
Just spotted your question on the other thread........
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