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Ski pass refund position
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Poster:
A snowHead
Poster:
A snowHead
Hi
I wonder if anybody can help me. I've been really stupid and managed to book a ski pass in Avoriaz for the wrong week (I booked for 21st Jan but need 29th Jan). I realise this is really stupid but was hoping that the lift company would swap my week for an adminstration fee. Not unreasonable I feel.
However I seem to be having no joy with the lift company. Does anybody have any advice or idea where I stand legally (not a leg to stand on I suspect).
Failing thatI will just have to try and sell it, althought I suspect this may be difficult.
I guess it all serves me right for being stupid but I feel the lift company could be a bit understanding, they appear to be unable to understand my request, either that or are flatly saying tough.
Obviously
A snowHead
isn't a real person
Obviously
A snowHead
isn't a real person
Is it Chantal? She was a right cow when I tried to do my season pass. I suspect they may be more helpful if you could turn up in person, sorry I can't help anymore but I agree it should be nice and simple. Have they even posted it?
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
yes it was. Unfortunately I will not be in resort until the week after I its valid for. I dont feel Im asking the earth from them as if I lost the pass then would be able to cancel it quickly. Im prepared to pay admin costs.
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ados
, I'd say keep puhing, and if they don't help start asking for complaints procedures, ask to speak to superiors etc.
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Poster: A snowHead
