 Poster: A snowHead
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Has anyone had any experience of lessons at Snozone
Family members had pretty poor experience on all day course on Saturday including the carpet being unusable, the drag breaking several times, the slopes being mobbed - one of them just gave up, completely demoralised
the other then had a private lesson tonight and was unhappy with that - they were restricted to the nursery slope (snowboard lessons seemed to be on main slope, all the ski lessons on the nursery) and they got graded lower than they did on Saturday
Is there any point in complaining?
Last edited by Poster: A snowHead on Wed 14-02-24 10:22; edited 2 times in total
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Complain anyway - nothing will be done if they don't know about it. Chill Factore has the same problem with cramming people into lessons, even the early morning children's lessons are super busy and my level 1 6 year old son was dodging kids from higher groups who were basically power ploughing down the beginner slope.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@skimummk, if they don't complain they are letting them get away with it
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You need to Login to know who's really who.
You need to Login to know who's really who.
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my daughter will take her bf again before we go and the person who dropped out is going to get 2 private lessons on a dry slope next week - hopefully she will then at least get her confidence back cos at the moment she is feeling completely incompetent and dreading the holiday we’ve got booked
Last edited by You need to Login to know who's really who. on Wed 14-02-24 10:05; edited 1 time in total
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Sorry to hear that  .
Last year I complained (politely of course...) to the manager at Xscape, Castleford, that a friend and I were very disappointed with the sticky snow conditions on the slope when we were making a 170 mile round trip. He was very apologetic and gave us a free 2 hour liftpass for a return visit.
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You'll need to Register first of course.
You'll need to Register first of course.
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thanks, I’ve suggested they make a complaint
Last edited by You'll need to Register first of course. on Wed 14-02-24 10:07; edited 1 time in total
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complain & put a chargeback on your card
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