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Help with Missing part of Tyrolia bindings

 Poster: A snowHead
Poster: A snowHead
Hello Snowheads


I'm looking for missing part of bindings, they are Tyrolia PRW11 GW (I think) and they have had only light use and the plastic 'window' (sorry for not knowing the right word, I'm Polish so don't know the exact translation) on the Din set area.

Tyrolia in the website say contact your local retailer so I emailed Blues and Frees (I live just outside Edinburgh) no answer from Frees but Blues kindly responded and said they will try to help - that was 7th of Jan but no response since then.

Can anyone give me advice to how I get Tyrolia to help, maybe an email or contact number I may ask them to help me replace the part.

Thanks in advance of your help and sorry for the terrible spelling!
latest report
 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
@AChPol, I’d phone or visit the Blues workshop (which is backstore in the Tiso branch in Leith). Scott, the head tech, is a great guy and very helpful.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Scott was the nice man I spoke to in my original Email, I'm aware I did not buy them from Blues so do not wish to be a burden to a shop.
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