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Inghams. Credit where due
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Poster:
A snowHead
Poster:
A snowHead
We booked with Inghams for a 4 day break to Les Deux Alpes departing January 4th. We used a package for the first time in over 20 years due to Covid and their guarantee for repayment if this caused cancellation. Well as we all now know it did and has. 5 working days after asking for my money back it is in my account in full. Very impressed, and I will use them again. Also great communication throughout. Many thanks to them.
Obviously
A snowHead
isn't a real person
Obviously
A snowHead
isn't a real person
That is good to know. We usually book everything independently but seriously thinking it’s time to go back to package trips especially when travelling with family.
Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
I think both Crystal and Inghams are doing their best in difficult circumstances, I really hope things continue to calm down over the next few weeks as this uncertainty could put their futures at risk even though they are both part of large travel companies.
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Great service and refund for Christmas week from Crystal money back in the bank within 5 days. So well done all tour ops.
Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Yep, can’t fault Crystal - had an email sent from crystal 3 hours after Macrons “no UK entrance” post and refunded money within a few days…
Also had La Plagne Lift Passes for family refunded in 4 days, and the ever helpful Oxygene Ski School contacting us straight away - very empathetic posts an Facebook and full refund within 3 days..
Looks like they were all prepared this time… will be looking at Crystal / Inghams for March trip if any SC apartments available.
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@Linds
,
@Marsbar6
, good to hear too as we have a crystal trip booked to Cervinia in March. Here’s hoping. After 50 years skiing I’m seriously thinking I might have forgotten how to
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