 Poster: A snowHead
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Hi, the arm on my Oakley Jury prescription sunglasses broke on a recent trip. Took them to dispensing optician to get them repaired but was told as they were discontinued they couldn't be repaired as Oakley don't hold spares. There are Jury's available on Amazon but at over £130 seems expensive to replace a £3 piece of plastic.
Really looking to see if anyone has a broken pair of Jury's I could use for spares?
Last edited by Poster: A snowHead on Tue 20-03-18 14:18; edited 1 time in total
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Oakley have always been very helpful when I've contacted them about faulty/broken stuff. Definitely try getting in touch with them. Good luck.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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+3. Or they will offer you 50% off a replacement.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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+1 For contacting Oakley direct. They've repaired a couple of pairs of my "discontinued" sunglasses.
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You'll need to Register first of course.
You'll need to Register first of course.
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More plusses here. They repaired a old pair of A-Wire sunglasses for me years after they went out of production. I'd botched a repair to them after the hinge broke, Oakley fixed them and sent an apology note for not being able to colour match the exact colour of the replacement arm to the frame so had done the other arm to match. And they did it all it for free!
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Thanks for your suggestions. The optician claims they went back to Oakley head office but Oakley just said discontinued so refused to help. I will try the direct route though.
As these included prescription lenses I'm reluctant to pay again even if I get a 50% discount on the new frames, buying old frames from elsewhere for spares is probably my best option.
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I had the same issue, I've got the Oakley jupiter squared, and broke the arm in half while off piste.
I got home contacted Oakley direct, They informed me that they no longer make them and don't stock spares, So they just replaced them.
Oakley have a life time warranty on their frames.
And my new glasses arrived within a week.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Being a sceptic, I suspect that the optician didn't push Oakley to replace them as the optician saw it as a new sale opportunity for them.
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@Steveee, If you have no luck with Oackley try
http://www.specrepairs.com/home/4592140773
We have used them several times for ordinary spectacle repair. Very efficient. You send the item to them and they ring you with a quote.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Thanks for all the suggestions, I've just submitted a claim to Oakley so let's see what they come back with.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Oakley’s build quality and customer service not what it used to be .They are now part of group that has sunglasses hut ,Ray ban .persol amongst its brands . It closed it’s Northern Ireland prescription lens making facility a while back .They churn out new frames and discontinue frames all the time . Be careful before you select a frame in future . You may get lucky if the free ha been recently been discontinued
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Oakley’s build quality and customer service not what it used to be .They are now part of group that has sunglasses hut ,Ray ban .persol amongst its brands . It closed it’s Northern Ireland prescription lens making facility a while back .They churn out new frames and discontinue frames all the time . Be careful before you select a frame in future . You may get lucky if the free ha been recently been discontinued
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You know it makes sense.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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| cad99uk wrote: |
@Steveee, If you have no luck with Oackley try
http://www.specrepairs.com/home/4592140773
We have used them several times for ordinary spectacle repair. Very efficient. You send the item to them and they ring you with a quote. |
They are efficient at getting back with a report but in this case they say they can't help. I'll now try House insurance policy, question is what do I replace them with? Must support prescription lenses.
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FAQ
