 Poster: A snowHead
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We have completely redone our online shop and I was hoping for a little feedback in terms of bugs, loading speed, usage on different browsers, pc, iPhone etc. Have a play with the wish list, course compare tool and search function to see if all works as I hope it should as I have had a few problems along the way 
Mods: Happy to delete the thread in a week or so after any comments received.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Not loading despite hitting refresh on my laptop - Windows 8.1 using - Chrome Version 43.0.2357.130 m
This is the page address that Chrome is trying to load: http://www.insideoutskiing.com/sales2
It has eventually loaded but took ages
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@Samerberg Sue, thanks for looking, when you say ages was it minutes 10's of seconds or ? are you on broadband connection?
our hosting server is slow and this is one thing I am trying to sort out...
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You need to Login to know who's really who.
You need to Login to know who's really who.
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@skimottaret, Bugs dude... slowness is KOing the system
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| PHP Fatal error: Maximum execution time of 30 seconds exceeded in E:\Domains\i\insideoutskiing.com\user\htdocs\sales2\vqmod\vqcache\vq2-system_modification_system_library_language.php on line 20 |
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Really slow for me. If I was looking at the site as a customer rather than because you'd asked I would've clicked off and searched elsewhere. The home page took in excess of 15 seconds to load and when I tried to click through onto other things it took so long to load that I though the link was broken. Tried it on my laptop on a broadband connection.
Also when using the booking section, I have to keep randomly selecting dates to check availability, only to find the ones I selected are full. It would be much better if I could see what space there was at a glance and select my date based what you have available.
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You'll need to Register first of course.
You'll need to Register first of course.
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Reloaded and it came up fine...Ohhh those intermittent slowness issues...
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| 897sma wrote: |
Also when using the booking section, I have to keep randomly selecting dates to check availability, only to find the ones I selected are full. It would be much better if I could see what space there was at a glance and select my date based what you have available. |
+1
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A little slow to load for me, but all was there when it did load.
Other issues:
Under "London clinics" - the photos are a lot smaller than under the other tabs, which looks odd, and makes me think it's broken/not loading right
Also - "London" isn't very descriptive. You're at Hemel aren't you? I think you shoudl say that to be specific. Unless you do have multiple London locations, or are right in the centre!
"Alpine Holidays" tab - only party 'unfurls' so only the very top of the categories underneath are visible. All the others 'unfurl' properly (apart from Glasgow which doesn't do anything - I assume that's deliberate?)
Apart from that it looks great 
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Home page loaded up fine (just a couple of seconds). done a quick course compare and no issues presented. I'm on my work PC using Firefox
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@skimottaret, taking minutes and causing my system to hang.
I'm on a very fast broadband connection, possibly one of the fastest in Germany as the head of Deutsche Telekom has a holiday house in my village and so have lots of his managers and project leaders (a friend is a project manager and meets colleagues regularly here on working holidays!). We call this system ADSL and it is fibre optic based.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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@fixx, the London clinics photos are auto scaled to be 6 across and the Alpine hols 2 across , I may change that. ta decided to go with London & Glasgow instead of Hemel & Braehead
@897sma, could you give me a link to the "booking section" not sure what page you mean
@Richard_Sideways, I think one issue is that the image cache is still being built up for each page and is improving... My server hosting is very slow and we may need to move to a new hosting provider in future.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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much better
Last edited by And love to help out and answer questions and of course, read each other's snow reports. on Thu 2-07-15 16:54; edited 2 times in total
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@Samerberg Sue, hmmm.... could you click refresh on your browser and try again? I have made a few changes...
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You know it makes sense.
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Much faster now
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Poster: A snowHead
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@Little Martin, can you click on the Shop home icon on the left hand side of the menu? do you see the home icon or is it a square?
I don't get the error message but the icons don't load properly in Chrome. What browser are you using? that .woff file is loading okay on other browsers..
Last edited by Poster: A snowHead on Thu 2-07-15 13:49; edited 1 time in total
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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@skimottaret, looks to be fixed now, can see the icons
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You need to Login to know who's really who.
You need to Login to know who's really who.
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@Little Martin, Have fixed shop home going to new tab, thanks. on the sub nav pics have made alpine hols and london clinics same size.
decided to go straight to product listing for private lessons, frequent skier as never have more than 6 courses so no need for sub categories and extra clicks but does look confusing. Also Glasgow has no active courses so appears not working. may have to rethink the layout...
on the main product pages you link to I don't have a lot of control over the padding but have reduced. .
can't see the calendar icon problem..
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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@skimottaret, faster loading but still not instantaneous as most sites are.
Clicked randomly on alpine and it did not load properly at all then defaulted back to the home page.
BTW you are still using some of my photos in your gallery without any acknowledgement! Sölden 2009 and a couple of other places
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You'll need to Register first of course.
You'll need to Register first of course.
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Ha, I have a credit, and i didn't even know. Thanks @skimottaret
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It's ok except for the footer bar being all over the screen
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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@D G Orf, what browser are you using ? is it the grey bit or the white bottom bit with logos? could you try refreshing your browser and reloading home page ? cheers
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@skimottaret, thanks that's all I wanted to know!
loading getting faster but still not as fast as your main site.
Deposits page loads properly now and is quicker than the home online shopping page. Most pages loading instantly except the main page, that is taking about 15 seconds
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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Seems to work fine for me. On firefox.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Running Windows HP 7 sp1 64bit.
on an Alienware with i7 processor and 4gb ram.
Internet explorer V11.0.17
Site loads a bit slow does lag when clicking on specific items approx. about 4-8 seconds longer than I would expect. adding items to basket etc works fine no lag or issues at all. The images all load drop down is responsive, just the load times as stated above being slow.
It is an easy site to navigate and find what you are looking for but I would say add a course under the Glasgow drop down ASAP ( I know it is a new site for you but does not look good especially with so many courses under the London drop down ).
Opera 30.0.1835.88
Similar to IE with load times about a second or so quicker.
Overall a very good site looks professional yet easy on the eye and just as easy to navigate and find what you are looking for.
No issues with any images under either browser.
Last edited by And love to help out and answer questions and of course, read each other's snow reports. on Thu 2-07-15 16:33; edited 1 time in total
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You know it makes sense.
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@speed098, many thanks, sadly our glasgow courses haven't been received that well and we have none scheduled at the moment. Hopefully will pick up nearer winter.
I ran some speed tests on a site I was recommended http://www.webpagetest.org and a big chunk of load time is the server response being very slow...
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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I am on Firefox and fibre broadband and website came up no problem.
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Poster: A snowHead
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@skimottaret,
Maybe a solution for the Glasgow site is to have the option to register interest in a course ? This could be an automatic tab that is enabled when no courses, under any section are scheduled/available to be booked.
Hopefully you would get enough registering interest so that you can actually schedule a course or two
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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@speed098, we do that within our main site and have an active mailing list, the shop is mainly for transactions.
will add a register your interest button on the main site , good idea
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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@ansta1, Soz how could I have left off the photographer credit for our main splash shot with such strong selfie action ... All sorted now and you have pride of place 
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You'll need to Register first of course.
You'll need to Register first of course.
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| skimottaret wrote: |
| @ansta1, Soz how could I have left off the photographer credit for our main splash shot with such strong selfie action ... All sorted now and you have pride of place |
On no, now DG will know my real name...... which i have been so trying to hide!
Thanks, really wasn't necessary, but thanks.
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| halfhand wrote: |
| Home page loaded up fine (just a couple of seconds). done a quick course compare and no issues presented. I'm on my work PC using Firefox |
Just repeated this little test on my home laptop (very old Toshiba Satellite running Google Chrome) and added a course to the checkout cart (since deleted ). All works ok and the only noticeable difference was the shop page took a little longer to open (not much though). So all seems ok for me.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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It's still a bit slow. Am using an iPad with safari 8.
Couple of suggestions:
- a home button on pages
- reminder of levels for which each course is appropriate (though if I recall correctly that is on the main site)
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FAQ
