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The best Easyjet Baggage Link Ever.

 Poster: A snowHead
Poster: A snowHead
rayscoops, thanks, really!? I normally drive or coach and when did fly used to rent so never flown with gear before, so originally I should of booked only one bag for 2 sets, I could have sworn I saw something about one set of skis or one board only per bag?

Edit, just did a dummy booking, if you book one person on a flight the sports equipment,ski- board drop down box give you options- pair (s) skis board, options available 0 or 1. (Pair)

Booking flights for two people gives you options-pair(s) skis board, 0 to 2 (pairs) in the drop down options, if you click 2 it charges you for two bags/two pairs @£37 odd.

With no option to add an extra set, ie more skis than people it kind of suggest only one set per person!

Are you saying that in practice they don't enforce it at the airport.
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
gatecrasher, there have been loads of posts on this site about 2 pairs of skis in a ski bag and I do not recall anyone ever saying they have had their ski bag checked - but if you are over the weight restrictions it might be a bit obvious. Do a search on here for 'easyjet' etc and you will find a lot of information on it
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
rayscoops, thanks, will go with that! Very Happy
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Heres my tupence worth...an email from easyjet customer services:



"Dear Mr Biggs,

Thank you for contacting us.

Skis and boots can be packed in two different bags - it is a so called package deal. If a passenger is taking ski boots only (without skis) they may be accepted either within the passengers normal baggage allowance or as a Sporting Item, whichever is the best option for the passenger (e.g. better price) given the total number and weight of baggage items being carried

I hope i have been able to answer your question accordingly, if you feel i could assist you any further please do not hesitate to contact me further via response to this email.

Thank You

Yours sincerely,

Gerard Downey
Customer Service Representative "

So in theory by ordering sporting allowance you might get away with two bags as long as one has skis and the other has the boots...
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Crazy Climber, thanks, as I have booked two ski bags I should be ok putting 2 short slalom sets in one and a longer all mountain set with all poles in the other, I don't think weight or space will be an issue as only myself and young daughter, packing light.
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Quote:

eres my tupence worth...an email from easyjet customer services:



"Dear Mr Biggs,

Thank you for contacting us.

Skis and boots can be packed in two different bags - it is a so called package deal. If a passenger is taking ski boots only (without skis) they may be accepted either within the passengers normal baggage allowance or as a Sporting Item, whichever is the best option for the passenger (e.g. better price) given the total number and weight of baggage items being carried

I hope i have been able to answer your question accordingly, if you feel i could assist you any further please do not hesitate to contact me further via response to this email.

Thank You

Yours sincerely,

Gerard Downey
Customer Service Representative "

So in theory by ordering sporting allowance you might get away with two bags as long as one has skis and the other has the boots...


FWIW, their response to me states,
"I agree that the information on our website maybe misinterpreted at times, however I will try to make this a little more clearly for you.

First of all, if you visit our website and click on the find information box and type in adding sports equipment and then click on that link, all the information should be available to you.

Your hold luggage fee entitles you to travel with 20kg. For an additional fee you are able to add sports equipment, this increases your entitlement by 12kg, giving you a total weight allowance of 32kg.

If you only have sports equipment you are therefore only entitled to 12kg of weight, anything over will incur an excess weight charge.

(exert from policy in website) Payment of the additional fee increases your checked-in hold baggage allowance (including additional item) to a maximum weight of 32kgs.

I do hope I have been able to answer your question fully. To update your query please reply to this e-mail. We will be happy to assist you further.

Yours sincerely,

Peter Parsons
Customer Service Representative"

So, If you only have sports equipment you are therefore only entitled to 12kg of weight, anything over will incur an excess weight charge.

I would love it to be otherwise but, until someone has actually proven the theory, I am reluctant to run the risk of starting my ski trip with a bust-up at a UK airport.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
Having just emailed easy jet to confirm the weight if you book only ski carriage, their reply was:

"I can confirm that you are entitled to 32 Kg as you have paid for the sports equipment charge. "

This was from stating I had only booked ski carriage, therfore was only having my ski bag in the hold.

If in doubt email them, that way you have their email to take with you to the airport if someone tries to charge extra...
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Crazy Climber wrote:
Having just emailed easy jet to confirm the weight if you book only ski carriage, their reply was:

"I can confirm that you are entitled to 32 Kg as you have paid for the sports equipment charge. "

This was from stating I had only booked ski carriage, therfore was only having my ski bag in the hold.

If in doubt email them, that way you have their email to take with you to the airport if someone tries to charge extra...
It looks like I should just keep emailing them until someone tells me what they told you.

They're far from consistent in their advice, though.
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You'll get to see more forums and be part of the best ski club on the net.
What has to be in the bag to be classed as sports equipment? Eg, could I just book sports equipment and put my boots in a case along with clothes etc?

Taking this to an extreme, do goggles get classed as sports equipment? Laughing
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Quote:

What has to be in the bag to be classed as sports equipment? Eg, could I just book sports equipment and put my boots in a case along with clothes etc?


I think they have a list on the baggage allowence and sporting allowence part... It does say if you book sports kit you must take it etc.
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Can you book more than one pair? While I've often taken two pairs in one bag before this really does push the combined weight quite a bit over 32kgs (racing skis/bindings are very heavy, as is avi/off-piste kit). I can't see an option of booking two skis/sports equipment to get 44kgs, which would do me.
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
Someone else pointed this out somewhere allong the line, there is no option for one person traveling to take two pairs of skis... might be worth an email to them to work it out?
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So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
Crazy Climber,


Quote:

Crazy Climber wrote:
Having just emailed easy jet to confirm the weight if you book only ski carriage, their reply was:

"I can confirm that you are entitled to 32 Kg as you have paid for the sports equipment charge. "

This was from stating I had only booked ski carriage, therfore was only having my ski bag in the hold.

If in doubt email them, that way you have their email to take with you to the airport if someone tries to charge extra...
It looks like I should just keep emailing them until someone tells me what they told you.

They're far from consistent in their advice, though



Looks like the customer service dept needs some training, I reckon this person was asleep, but you could take it with you to check in an see if it stands!
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 You know it makes sense.
You know it makes sense.
Sideshow_Bob,

Quote:

Can you book more than one pair? While I've often taken two pairs in one bag before this really does push the combined weight quite a bit over 32kgs (racing skis/bindings are very heavy, as is avi/off-piste kit). I can't see an option of booking two skis/sports equipment to get 44kgs, which would do me.


I had the same question, another thought, can't see anything about weight limits of hand luggage only size allowance, so in theory you could put your bindings etc. in this!?
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
Quote:

Looks like the customer service dept needs some training, I reckon this person was asleep, but you could take it with you to check in an see if it stands!


I clearly stated in my emails that I had only bought ski carriage and that's the reply I got. I agree, they need to sort their lives out and make it clear and have eveyone singing from the same sheet. But if you are unsure of something customer services is where to ask, this is what I've done and I have in black and white their 'official' answer so we'll see what happens next.

Quote:

I had the same question, another thought, can't see anything about weight limits of hand luggage only size allowance, so in theory you could put your bindings etc. in this!?


I'm not sure about bindings, cant see it being a problem myself, but I did ask the question on re boots in hand luggage and the response was they must go in the hold, however, they can be in a separate bag to the skis as they see skis and boots a a 'package deal' ie you buy ski carriage which includes boots but they can be in a separate bag if need be
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 Poster: A snowHead
Poster: A snowHead
Crazy Climber,

Quote:

clearly stated in my emails that I had only bought ski carriage and that's the reply I got. I agree, they need to sort their lives out and make it clear and have eveyone singing from the same sheet. But if you are unsure of something customer services is where to ask, this is what I've done and I have in black and white their 'official' answer so we'll see what happens next.


I would also take your email proving your question though! apart from them telling you you can't put boots in hand luggage there is nothing written to say you can't, that I can see
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Guy at Zurich yesterday had a huge package (about 1.5 x 1 metre) as well as his hand luggage. He managed to get past all the swissport guys but the EJ cabin crew caught him at the plane door Smile I also saw another guy with 4 helmets hanging off his rucksack, didn't see what happened to him though.
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Just had a thought, has anyone ever tried wearing their helmet whilst boarding? You might look a bit of a fool but it would save finding space to pack it...
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Another question on 'what is sporting equipment?' - do ski boots count?

We have two pairs of skis that travel in one ski bag, and two pairs of boots that usually each have a bag of their own.

Do you know if we can book two items of sporting equipment, and put the two pairs of boots into one bag, and that counts? Or do the two pairs of skis count as two pieces of sporting equipment even though they are in one bag?

I've read these threads, I've read the EJ T&C and I'm still confused...
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
you can put as many items as you want as long as it isn't over the weight limit. Otherwise golfers would have to choose which club to take. Happy
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You'll need to Register first of course.
Good mornin folks,

1st post so I though I'd start in here, I sent a question to Easy about this as I am due to go to Cham 1st week in April.

See their reply below, copy & pasted from their e-mail reply.

Rico
snowHead




10th March 2011

Dear Mr Healey,

Thank you for contacting us.

First of all, let me apologize you for a delay in our answer.

As you have not provided us with any booking reference number I will not be able to tell you what your exact weight allowance is right now, let me just explain general rules.

By paying sporting equipment fee in amount of 20 GBP per flight your weight allowance is being extended by 12 kilograms. You can distribute this weight between your hold luggage and your sporting equipment at your own convenience. If you decide to not take hold luggage at all, but you will pay sporting equipment fee, your weight allowance for sport equipment would be 32 kilograms.

I do hope I have been able to answer your question fully. To update your query please reply to this e-mail. We will be happy to assist you further.

Yours sincerely,

Krzysztof Kasprowicz
Customer Service Representative
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
easyjet customer service must love all these e mails rolling eyes rolling eyes
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
brilliant thanks for this.
12 kilos for £20 is a bargain. Recently travelled to Abu Dhabi and saw a number of passengers charged £20 a kilo for overweight luggage and were landed with huge bills.
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jc99, Not sure where your Easy Jet Adviser got that rule from..

Quote:

the board bag can only contain "sports equipment".


I can't see where their rules say that you can transport only sports equipment in a ski/board bag.

It does say the following in relation to bikes, however:-

Carriage of bicycles:

Only one bicycle per bicycle box or bag will be permitted
No other items can be carried in the bicycle box (i.e. clothing)

But on that note, shouldn't the "i.e" above say "eg"?
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Ski the Net with snowHeads
Cool stuff Toofy Grin
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
Bergmeister wrote:
jc99, Not sure where your Easy Jet Adviser got that rule from..

Quote:

the board bag can only contain "sports equipment".


I can't see where their rules say that you can transport only sports equipment in a ski/board bag.

It does say the following in relation to bikes, however:-

Carriage of bicycles:

Only one bicycle per bicycle box or bag will be permitted
No other items can be carried in the bicycle box (i.e. clothing)

But on that note, shouldn't the "i.e" above say "eg"?


I was also told my bag could only contain boarding equipment when checking in at Zurich by the woman at check in, and looking at the Easyjet website I can also see nothing that says this must be the case. The woman did let it go (I did point out that my bag contained my snowboarding clothing, and did she expect me to go out on the hills wearing just my underwear?) but said that others would make me remove non-boarding equipment.
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
Great thread with heaps of useful information for me and what I need to do when travelling with easyJet. Thanks.
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
For what it's worth, when various SHs were returning from Geneva airport on EJ they weren't doing the maths on the bags at all. Toofy Grin You'd put you ski bag on, they'd stick the tag on, then ask you to take it off again (you need to take it to the oversized place) then they'd ask you to put your hold bag on, they'd tag it and it would trundle off. They never added them up, saving Masque for one an awful lot of cash Laughing
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 You know it makes sense.
You know it makes sense.
It will not be long before people are weighed before a flight as well as their baggage. People who are too heavy will be subject to a supplement, and those who are underweight will be allowed to transfer weight into their luggage.

rolling eyes
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
Quote:

has anyone ever tried wearing their helmet whilst boarding?
Surely that's why snowboarders take one? ie to wear it while boarding Toofy Grin......
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