 Poster: A snowHead
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On December 6th I ordered and paid for a PdS ski pass, to be sent to me here in the UK. I received an order number and acknowledgement of my purchase. A month on I still haven't received the pass. I've emailed the company at Morzine twice and have had no reply. My holiday starts on the 27th January. Has anyone out there experienced a similar delay?
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Welcome to  s Rob Piercy.
Who did you buy the pass through?
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Rob Piercy, they probably send them out a set time before your trip. I'm out on the 19th, ordered them beg of Dec, they arrived on Saturday. I was sent an email a few days before to say they were being sent. Hopefully yours should arrive this weekend I'd have thought.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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Thia was my very first post, I'm impressed with the quick response. Thanks to everyone who has replied, it puts my mind at rest.
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You'll need to Register first of course.
You'll need to Register first of course.
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Rob Piercy, do post back here when you get it
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Ordered my ski pass online from les gets direct and collected in resort. Did not know they posted them out.
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Mike-H, yes, they give that as an option. We're not arriving until the evening so didn't want to join the queues in the morning just to pick up our pre-paid passes.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Yyyypppeee the pass has arrived this morning with a Morzine / Les Gets piste map. All's well that ends well, still I think that they could easily explain on the receipt acknowledgement that the pass will not be sent out until two weeks before my arrival at the resort. They wouldn't get emails from anxious skiers then.
By buying it online before the 10th December I got a 10% discount. That on top of my senior status meant I paid about £157.00 for my Portes du Soleil 6day pass. 
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That's good to know, Rob, I ordered mine as soon as they became available and they arrived about a week later - my mates ordered theirs a couple of weeks later and they're still waiting (we're going mid-Feb.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Rob Piercy, great news!
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FAQ
Others have had similar delays too recently see this thread 
