 Poster: A snowHead
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Just had an e-mail from Crystal that local taxes have to be paid at the hotel on arrival and they are between .75 and 3 euro's a night. Another firm is picking up that cost but Crystal are passing it straight on and cannot say how much it is for definite, If you are thinking of booking Italy beware might not be as good value as you first thought!
Does anyone know how long this tax has been known about as feeling a little conned at the moment.
Can't seem to find this on the forum but everyone needs to know!
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Resort is Sauze D'Oulxbut hear it is most of them!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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All the resorts that I know have tourist taxes but usually the accommodation or tour operators pay them!
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You need to Login to know who's really who.
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Switzerland has had tourist taxes for as long as I've been going, it's included in the hotel bill and whenever I've gone with a tour company it has been included in the prices, seems to me that Crystal may be trying to claw back a bit of extra profit 
In Switzerland I think it is supposed to help pay for additional costs to local infrastructure above and beyond what would be required by just the locals and certainly in the mountains is higher in the winter than the summer
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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from the Crystal websited (today) -- What is included in your holiday
"...Air holidays
Return air flights and transfers (coach, train, taxi or rental free car hire in some USA/Canada resorts) to and from your resort
Flight baggage allowance usually 44lbs (20kgs) but 15kgs on selected routes. See Travel information.
Accommodation and meals as per your booking
Help & advice from your resort rep or agent
All local taxes, VAT, UK & overseas service charges, & bed linen
All current airport taxes are included in our prices including the Air Travel Duty...."
On that basis, you could try calling their bluff.....
however, for rail and self drive hols it says something like "local taxes, unless advides otherwise"
Last edited by Anyway, snowHeads is much more fun if you do. on Fri 7-12-12 17:18; edited 1 time in total
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You'll need to Register first of course.
You'll need to Register first of course.
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Given that you received an email, I can't help wondering if it is a scam? Rather than a legit email from Crystal?
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No it is legit have e-mailed crystal. Who say they are not responsible for paying it though Allbob thanks will look into what you have posted.
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I'm pretty sure Neilson are still absorbing the tourist tax.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Those extra ~5 Euros a week per person must be terrible.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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It's those sort of extra fees that stop me buying full avy kit you know 
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Yep l, I am off to gressoney in jan. and also got an email from crystal saying due to circumstances beyound our control Yada Yada there is a local tax to pay by us direct to the hotel on arrival. It's not the value-amounts that sticks in my throat.
It's the fact that the email came through a few weeks after the balance for hol had been payed in full. And during booking I did not see any info that sayed * please note Italy has a local tourist tax payable by yourselves on arrival*
It was the fact that no prior warning was given, so it felt like a hidden charge
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I had been considering possibly giving a second chance and going with Crystal them when the kids were a bit older. Thanks for the heads up on this, as silly tricks like this mean I won't be giving them a second chance to redeem themselves after our holiday with them in Zermat
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You know it makes sense.
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| Quote: |
there may be another clause somewhere on there that says something like -- "we reserve the right to increase the price of your holiday..........."
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This is normally only in case of big jumps in exchange rates, or large hikes in fuel duty, etc.
The local tax should have been covered by the tour-op. I would refuse to pay it.
If booking and paying the hotel directly, then the local tax will either be added on as an extra (had this in Switzerland), or included in the total price paid but itemised on the bill (had this in Slovenia - only €0.99 though which is a strange amount)
edit: is it a new local tax, perhaps? Just looked at my business receipts, and all the ones for Frascati have no local tax, but the ones for Rome do. Still think they'd absorb it though.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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Poster: A snowHead
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Depthjunkie
I would have thought that once you have paid your final bill they cant increase it !!! -- I would be inclined to refuse to pay and see what they say.........
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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albob, 
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Albob
They did not put the price up after paying. Just an email after the event notifying you of the tourist tax you have to pay in resort to the hotel direct. I don't mind paying, it's just I feel it would have been nice to have been made aware about the tax whilst booking online. As I have never been to Italy before I was not aware of the tourist tax, it would not have stopped me booking but I would have felt better about it rather than finding out at a later date.
Maybe it was stated online somewhere whilst booking but
I did not see it, so my attention certainly was not drawn to it.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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same applied to us we are off to sauxe, but in fairness to us the Crystal guy made it clear this was a new tax, and would need to be paid. Party of 4 it means i may have to forgo one beer a night
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You'll need to Register first of course.
You'll need to Register first of course.
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It seems the Tax was brought in by the Government during 2011 for major cities, spreading gradually to the rest of the country. The Crystal brouchure doesn't mention the Tourist Tax, so it must be a recent change by Tui (crystal/thomsons etc). I'm going with Neilson, so no Tax 
But you are right, it need more promenance on the website - not hidden away........
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White gold... If it was 5 euros prob would not be an issue but it was stated 75 cents to 3 euros per night per person, I'm paying for a family so yes it has an impact. They have now confirmed 1 euro a night, So it is not the biggest deal, my issue has been if they knew about this they should have clearly advertised it on their website in reality when your looking for a good deal (and one does not exist over the new year!) Every extra is one less hot chocoalte on the slopes!
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| Quote: |
They have now confirmed 1 euro a night
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that is what was itemised on my last hotel in Rome (pretty decent business class hotel). I'd have been concerned if it were much more. I'm guessing that Frascati hasn't introduced the tax yet, and presumably comes under a different local area, despite being so close to Rome.
Spose Italy needs all the help it can get economically.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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I've had this email from Crystal too - wasn't impressed, especially if it turns out to be at the upper end of the scale as we're a family going - that's going to put a hefty dent in our holiday spending money
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| Whitegold wrote: |
| Those extra ~5 Euros a week per person must be terrible. |
I spoke to the managing Director of a British Tour operator last year who was trying to make an additional €5 per client. He said this would give them a good profit instead of just better than break even.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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stewart woodward, it's amazing how a small amount can make a lot of difference.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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I did a 'test' purchase on the Thomson ski site earlier (one week, mid march, Sauze) and the site does mention Tourist Tax being paid to hotel , but only after you
have chosen your hotel/flights/ski pack and entered customer details etc - sneaky........
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