 Poster: A snowHead
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Say what you like about them, love them or hate them, I cannot praise them enough for their customer services. Booked flights to Innsbruck from Bristol and back to Gatwick. Decided to stay another couple of days so could now fly back to Bristol.(dont fly everyday) EJ said no problem, theyll cancel the Innsbruck Gatwick and re book us on the Innsbruck Bristol flight 2 days later, no charge other than the difference in the flight costs £28. No admin fees, no amendment fees, brilliant.
Thank you EJ.
Now Ryanair............................ what would they have said?
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Impressive. I have seen many people complain about Easyjet, but my personal experience has been pretty good.
I had a long delay in Salzburg in January. The main criticism I would have about them is their poor communication with us to let us know what was happening. Overall however, given the price point - they are fine.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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| Quote: |
Now Ryanair............................ what would they have said?
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and
and BA........................................what would they have said?
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Never had anything but good service from easyjet considering the price
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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I'm surprised there was no admin fee, if you do it online you get this. However most airlines don't allow any changes on most economy fares so even with the admin fee it is commendable of Easyjet to let you change at will.
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You'll need to Register first of course.
You'll need to Register first of course.
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jafa, Well said. COming back from the 3V a few weeks ago, we had basically missed the flight. We arrived at the airport 25 minutes before the flight and they allowed us on still. If i wanted to change the flight it was very easy and simple to do so.
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I rang them to speak to them. Im sure if Id done it online, i would have had the standard admin charge.
Does help i suppose they can see I fly with them most weeks.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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mrsvanderkamp, you have 92 kg between 4 bags for the hold and your ski equipment. You can share how the weight is distributed how you like subject to a maximum weight of a single item of 32kg although they recommend a maximum for any single item of 23kg. More details here http://www.easyjet.com/EN/Planning/baggage.html
Hope that helps
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Thanks for the reply, I had (tried) to read easyjets explanation but came away more confused  So it's 5 "bags" in total? 4 hold bags plus 1 ski equip? That's part of the confusion - our itinenary only refers to 4 hold bags but as the ski equip goes in the hold shouldn't that be 5?
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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mrsvanderkamp, your itinerary should state 4 hold bags and 1 skis (or maybe sports equipment - I can't remember which)
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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Yep that's what it says having had another look. Just hear such horror stories about easyjet! Thanks for replies 
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Best short haul airline in the world. Anyone who says differently has never actually used them.
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You know it makes sense.
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| pam w wrote: |
| Quote: |
Now Ryanair............................ what would they have said?
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and
and BA........................................what would they have said? |
Did once show up at Munich a day early for my flight ( ), BA just put me on the new flight with no problems or charges. Doing that bit more for the customer is why I like to fly BA as often as I can/flight prices are similar.
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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| paulio wrote: |
| Best short haul airline in the world. Anyone who says differently has never actually used them. |
Best budget at least.
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Poster: A snowHead
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| Quote: |
Best short haul airline in the world. Anyone who says differently has never actually used them.
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Provided you are flying in the morning.
A few too many 5 hour delays on the last flight of the day for my liking.
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FAQ
Anyway I've searched and searched for a definitive answer to this question but i'm struggling a bit so wonder if anyone can confirm.
