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Eurotunnel problems?

 Poster: A snowHead
Poster: A snowHead
Stuvk in a queue on the approach to the tunnel. Looks bad!

Any clues anyone?
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Are you heading out or in?

For customers travelling today via our UK Terminal
Our Passenger service is currently operating to schedule with up to 2 departures per hour. We wish you a pleasant crossing with Eurotunnel.

For customers travelling today via our French Terminal
Our Passenger service is currently operating to schedule with up to 4 departures per hour. However due to high volume of traffic there is a waiting time of approximately 2 hours before check in and 30 minutes on the terminal. We sincerely apologise for any inconvenience this may cause to your journey
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Travelling into UK. Good job I'm two hours early!

Queue is back to 2km before exit 43 (heading W on the A16)
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You need to Login to know who's really who.
Some of the trains today were showing as being full well before Christmas
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Higs, are you and Eurotunnel one and the same? 2 hours plus 30 mins sounds pretty unlikely.

I've been queueing on the A16 for 45mins and not yet at J43 never mind the tunnel turn off!
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You'll need to Register first of course.
That rubbish new check in will be to blame and uk border agency
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
DJL wrote:
Higs, are you and Eurotunnel one and the same? 2 hours plus 30 mins sounds pretty unlikely.

I've been queueing on the A16 for 45mins and not yet at J43 never mind the tunnel turn off!


Kind of... I just cut'n'paste it from their latest travel info (updated about half an hour ago).
Just checked again... same message.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Motorway chaotic. Just had an ambulace and police car through. They couldn't use the "voie de secours" of course that is blocked by mainly French cars with local plates!
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We're in same q - still on A16 Shocked Our dept time 22.12 local time. All three lanes now at standstill
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Hells Bells wrote:
That rubbish new check in will be to blame and uk border agency


Well it does sound like there is something odd going on. BUT - they seem to have right royally f**ked up the check in proces on the French side
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
DJL, any progress?
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
However due to high volume of traffic there is a waiting time of approximately 2 hours before check in and 30 minutes on the terminal. We sincerely apologise for any inconvenience this may cause to your journey.
This information is also available via our 24 hour (recorded) service information on +44 (0) 8444 63 00 00.
Last update: 02/01/2012 - 21:23 (Time updated GMT+1 hour)
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
Where are you Lou? We're now close to the tunnel turning after 90 mins in the queue. Wish I was back in the PDS!
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 You know it makes sense.
You know it makes sense.
DJL, oh feck! 700m from junc for city europe 41/42 Just debating whether to change lane!
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
DJL, We caught the 10.46 train this am & were the last car on a half empty train. The road had been quiet, but when we arrived, the UK passport control queues were long & slow. We got lucky & joined a slightly quicker queue, but thought it could be bad by the time my brother got there (22.30). He's probably in the queue with you.
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 Poster: A snowHead
Poster: A snowHead
I was under the impression that the UK Border Agency had signed an agreement that the max wait would be 30 mins at UK customs

I appreciate they have to make checks but I have been there in queues for over an hour with 2 out of a possible8-10 desks open Confused
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Boris, This was on the French side & all the desks were open
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Boris, agreed. Are you here too on this pleasant evening in Calais?
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Lou, luckily I'm sitting at home with a glass of wine!

But have had a few horendous queues of late - much worse than before they improved it rolling eyes Heading out in a few weeks, so will see what it is like on way back
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Boris, there's never been any more than 4 open when we've gone through, and that was midsummer on a Sunday morning. In mid-October, with an empty train and an equally empty terminal, we still missed our departure despite being at check-in well within the time.
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You'll need to Register first of course.
genepi, that's more than we've ever seen open. Sirens now. Utter chaos.
Hope your knee travelled well?!
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
I am seriously considering doing the return legs by ferry. If it hadn't been for the recent demise of SeaFrance I may have done this time . I don't like Dunkerque much, and it's a longer crossing.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Boris, wine eh? Twisted Evil
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
Lou, UK bank hol, so I guess they were on overtime wink Knee travelled ok thanks - lots of stops & toe wiggling
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oh dear, sounds miserable folks. Hope you make it without too much more delay. Sad
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 snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
Hope you get through ok Lou and DJL, if it's any consolation Geneva was a hell hole this afternoon with chaos at the car hire return and long, long queues at check in and security. Now home with a glass of white thankfully.
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
Been here for an hour now. Any locals caught up in this must be really really fed up. Thankfully filled up with fuel last stop.
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
This will be of no consolation but I had the best eurotunnel ever this morning traveling out from the uk. Booked at 10.30, arrived 9.15, put on 9.45, raced into the terminal for a butty and take away coffee, was last on the train then go. No passport check or anything. just arrived in cham 8.30pm.
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 You know it makes sense.
You know it makes sense.
Just made it to the bridge. Sent past the turn off by French police then turned buck at next exit to approach from W side. Still a queue but shorter.
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
sarah, not that i want to wish lives away but ROLL ON THE DAYS WE CAN SKI IN TERM TIME Laughing
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 Poster: A snowHead
Poster: A snowHead
jbob, of no consolation whatever Skullie Laughing
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 Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
Always used Eurotunnel due to ease of use, but must admit would look at the ferries again now
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
At least we swopped drivers too. Able to relax with a red bull.
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 You need to Login to know who's really who.
You need to Login to know who's really who.
Lou, huge commiserations from Les Gets... just told himself that we had better set off early tomorrow to get through check in and security at GVA for our afternoon flight - and hopefully space in the car park for the car for a week. Hope you are travelling soon.
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 Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
Lou wrote:
sarah, not that i want to wish lives away but ROLL ON THE DAYS WE CAN SKI IN TERM TIME Laughing


Absolutely. After this past week in Samoens (I have never seen anywhere so crowded) I am now nervous about half term in Chatel and seriously contemplating a cheap out of school week in March Laughing

Hope you get through soon.
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 You'll need to Register first of course.
You'll need to Register first of course.
Just made it past the booths. Almost exactly 3 hours later than planned and they aren't allocating crossing times.

Now officially fed up.

Delays appear entirely due to border controls.
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 Then you can post your own questions or snow reports...
Then you can post your own questions or snow reports...
We passed through at 3.30pm this afternoon, seeing the queue on the motorway popped through Calais town and came into the terminal from the 'Coquelles side' we still had to queue for half an hour for the check in and then another half hour for passports.
The problem seemed to be the French swabbing every car for explosives residue and the UK Borders agency putting everypassport through a UV reader. Every 'desk' was manned Eurotunnel, French, and UK.
The terminal was very quiet but loads of staff in the franchises so I guess they will be very unhappy not getting their footfall, money (or lack of it) talks, so I guess something will get done pretty soon.
Boris, ifirc, correctly, UK Borders only promised to man every desk at peak times. Sad
Bonus was the M25 was running very well! Even saw a Mercedes with a roofbox with the reg. plate of N1XMP - ring any bells? Do you think it was? Toofy Grin


Last edited by Then you can post your own questions or snow reports... on Mon 2-01-12 22:40; edited 1 time in total
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
DJL, Lou, Sad oh, booger
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 You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
Engine off only just on bridge now. Cr@p cr@p cr@p.

Surprised nixibaby not enjoying tranquil Swiss slopes Boredsurfing Laughing
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DJL, almost afraid to ask how you guys are doing..........
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