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Chaos @ Geneva

 Poster: A snowHead
Poster: A snowHead
thanks Shimmy Alcott, , fingers crossed and lets hope those caught up in it get sorted out ! I love flying -I hope it was you OH doing the driving !!
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Obviously A snowHead isn't a real person
Dunk, have you heard anything about your bags yet ? We were told by our tour operator they would phone us when they had any news, as expected haven't heard anything yet. Not so bothered about the clothes (yet), but it's all the chargers for phones, cameras, laptops etc
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
I flew out of Geneva on Tuesday evening. I saw my skis on the luggage truck parked outside the plane as I was boarding (the case is heard to miss with a yellow ribbon attached). I arrived at London City airport but my skis didn't Confused Can't understand how my skis, which were near the top of the pile on the flatbed, got within sniffing distance of the cargo hold but didn't make it in...

The airline confirmed this morning that, apparently, my skis are with a courier service and will be delivered to my office today. I wait with baited breathe.
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Our daughter and BF flew out of Geneva around 6.15 Tuesday evening, BA to Gatwick, arriving before Gatwick closed. They were lucky and their luggage arrived ok. Friends of theirs who flew to London City on Saturday were hugely delayed and then arrived with one bag missing - I have yet to hear if the bag has made it to Cirencester yet.
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Any more update? I fly to Geneva sat morning, do we think everything will be back running smoothly or we expecting delays still?? ( Weather permitting obviously) Any info would be good! Cheers Puzzled Very Happy
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I came through GVA today, flying with BA from Heathrow. No problems at all. No queues at immigration and the baggage came out in good time.
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Then you can post your own questions or snow reports...
rob@rar, good news, thanks.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Doss, No sign of bags yet... Evil or Very Mad

All that is in my bag is all my very smelly ski gear and my ski bag.
Keep all chargers etc, in hand luggage to keeep weight down. wink

I'm off again next Friday so I do hope it arrives this weekend like they said on the helpline. 0844 375 4262 but has not been updated since Tues... Evil or Very Mad
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Dunk, no sign of my skis yet either.
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I tried flying out of GVA into LGW last night with no joy due to the rash of easyJet cancelllations ... but the airport didn't seem to be in too much chaos. When I flew in on Tuesday afternoon there were trolleys heaving with bags all around the luggage reclaim area, if they haven't got all of those cleared by the time the weekend hits there willbe probs ....
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ctskifam wrote:
... there were trolleys heaving with bags all around the luggage reclaim area, if they haven't got all of those cleared by the time the weekend hits there willbe probs ....


Still quite a few trolleys in the baggage reclaim area yesterday, but not so many that they were getting in the way of arriving passengers get to the carousels to retrieve their luggage.
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 And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
Partial baggage handlers strike at Geneva might explain some of the problems at Gatwick.
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So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
rob@rar, thanks and oh dear Sad I might try to squeeze a spare set of clothes in my hand luggage - do you think they'd allow my skis as hand luggage? Toofy Grin
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 You know it makes sense.
You know it makes sense.
cathy, Ski's as hand luggage Shocked You may not get away with that but I might Laughing

Thank goodness I am going via Chambery (fingers crossed smiley)
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
it seems very patchy. we picked up a visitor on Wednesday, on one of the few flights which was coming from the UK, and he was out about 35 minutes after touch down, with no problems - though he didn't have any skis. Easyjet flight.
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cathy, my brain's hurting with trying to decide how to spread my luggage between hold bags and hand luggage! I had more or less decided to do my usual of boots in main case with No 1 ski outfit (no comment, please wink) and spare ski outfit in ski bag. Am now thinking that I might have spare ski outfit partly in hand luggage and partly (ski pants) on my person! Decisions, decisions. I'm running out of energy before I've even started. rolling eyes
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Obviously A snowHead isn't a real person
Hurtle, Laughing I'm leaving that until tomorrow morning to figure out. But I will take a bit larger rucksack than normal - and see what I can cram in Toofy Grin How are you getting to Heathrow, are you going there in the morning or evening before?
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
cathy, in the morning, by taxi. Check-in time for me is relatively civilised - 0620 rolling eyes - and unless there's a blizzard (which isn't forecast) it shouldn't be a problematic drive.
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Hurtle, good luck! I'll probably be turning up sometime during the week Toofy Grin
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cathy, and you! I'm very much hoping we'll all meet up on Sunday. At least we won't be suffering alone at the airports. You'll presumably meet Jackie at some point and Swee Lay has my mobile number.
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Indeedy! And Linds will be keeping me company at Gatwick as well. I think Anne is going from Birmingham but she was out in Morzine for a few days beforehand - I don't know if she is coming back inbetween or going straight there. See you there! snowHead
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Then you can post your own questions or snow reports...
cathy, Hurtle, linds, hope you all make it out there and have a great holiday. snowHead
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
pam w, thanks!
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rob@rar,
Quote:

might explain some of the problems at Gatwick.

Hi Rob, Tim from Wimbledon ( Hemel 18th Dec 'wide' stance - let's not discuss now) when is the dispute due to end. We go on early on the 14th and am trying to get a sense of the likely delay

Thanks

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My skis took 10 days to get home from Geneva when I travelled just before Christmas, the rest of the luggage arrived within 7 days.

My ski bag had the tags ripped off in the big pile, only reason we got it back was A4 sheet with my name and contact details printed and on disply next to zip opening.

Top tip - tag your bags on the inside as well so when they start trying to ident the bags they are on to a winner. The girl that phoned who was tracking down owners of lost bags was very gratefull that it made her job easy and we got our bag back
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Dek, thanks for the tip! I hope your skis were in a decent state. Shocked
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And love to help out and answer questions and of course, read each other's snow reports.
http://www.swissinfo.ch/eng/culture/index/Geneva_airport_strike_set_to_continue.html?cid=8038696
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 So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
So if you're just off somewhere snowy come back and post a snow report of your own and we'll all love you very much
Dek wrote:
My skis took 10 days to get home from Geneva
Shocked
Gsus, that doesn't fill me with much hope. Daily calls to Air France (who, for some reason, are handling my lost skis although I flew with Baboo) result in assurances that my skis are in London and currently with a courier company. Said courier must be taking them on a tour of the city - I expect to see them riding one of the open-topped London tour buses, taking in the sights...
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 You know it makes sense.
You know it makes sense.
Oh blimey, not only do we have to plan a packing strategy on the way out, there will probably have to be another strategy - what items can I do without for a long time, or for ever? - on the way back. rolling eyes
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 Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
cathy, Hurtle, Linds, Have a wonderful trip ..

make sure you keep an eye on Linds. I hear the snow may be 35 cm deep but at least she qualifies for hand luggage dimensions when you come back so no need to pack Toofy Grin
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Agenterre, thanks! Just at the moment, I feel like spending the next week under my duvet, but no doubt the feeling will pass once I clip into my skis. (cathy and I are both going to Courchevel, Linds I think to LDA - where easiski will hopefully make sure that she doesn't disappear from view!)
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Obviously A snowHead isn't a real person
I'm in Crans at the moment and repercussions of baggage handlers strike are still newsworthy blog items in Switzerland. I heard that Geneva airport was shut today for 6 hours due to snow - first time that they have been shut for so long for many years apparently. Sadly we only got 2 inches, but conditions are excellent on piste!
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 Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
Yes, Geneva airport was closed yesterday for 6 hours and it was chaotic. Our flight should have taken off at 1.20pm but we were delayed by 3 hours. Not bad in the long run as there were plenty of other flights that got cancelled. The check-in area was full of people but we got lucky and managed to check-in with little trouble as the really, really long queue was for BA customer services. Once we'd checked in we headed upstairs and people were sitting or lying down anywhere they could find a space. Apparently it was the first time in 25 years that the airport had been closed for that long.
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Quote:

Apparently it was the first time in 25 years that the airport had been closed for that long.

some spokesman somewhere said that, but I don't think it's true. Or if so, the closure a few years ago was only a minute or two shorter!
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Doss, any sign of your bags Yet?

I have still not got either my skis or bag, the skis are apparently with a courier awaiting delivery, my other bag with boots and clothes has not been located yet.
Twisted Evil
Going skiing for 2 weeks this Saturday, with nothing!
My insurance does not cover delays on return flights, only if they are lost.

THOMSONFLY, are expensive to contact,0871 number, wait for up to 40 minutes to speak to someone and do not give very good imformation. I have begged to be told where skis are so I can collect them but have been told it is not policy to disclose details. Puzzled

Thomsonfly, never again.
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Dunk, I feel your pain. I still don't have my skis. Airline now says that there is a backlog of three to four weeks because the courier company has not been able to make deliveries due to adverse weather conditions in the UK. The airline also said that they have been having difficulty contacting said courier company - apparently they seldom answer their phone. I too, am not allowed to know which courier has been contracted to deliver my skis, nor can I be given the job reference number to follow up with them rolling eyes
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Dunk, no nothing yet. Phoned the 10p a minute Thomson number on Tuesday and including holding to speak to someone spent 25 mins on the phone. The lady said a courier will contact me in the next 2 days to arrange delivery, guess what, still no phone call. She did also say around 200 items of luggage were still in Geneva awaiting collection. Still none the wiser.

I phoned my insurance company (Direct Travel) to ask them how long I have to wait until I can claim for things like laptop chargers so I can use my laptop again. They said they would a) pay nothing out until I get a letter from the airline saying the bag has been declaired lost & b) they wont pay me to replaice items as such, but only a percenatge of the value of the item when it was new. So thay may give me £5 or £10 towards a replacement charger which looks like costing about £30. After at least 5 years I think they have had the last policy out of me, I'll be shppoing around and checking details of policies next year.
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 After all it is free Go on u know u want to!
After all it is free Go on u know u want to!
Doss, Have you tried any of the geographic numbers for Thomson listed here

http://www.saynoto0870.com
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cad99uk, didn't know about that site, thanks. Didn't match any number though.
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Doss, What about:

Thomson Fly 0871 231 4787 024 7628 2828 This is a switchboard number, once connected ask to be transferred to Thomson Fly

or

Thomson Fly 0870 787 6689 01582 428097 Lost baggage
p/o TUI UK
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