 Poster: A snowHead
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nextascent, Replacement body?
easiski, My original complaint to the resort Tourist Office was intended to provide them with a customer's perspective on the "resort experience". I wholly believe that nothing in VT will change as a result of my letter. The tone of the responses indicate that they really believe that to make me happy, all they have to do is explain their "system" and why it works fine for them. Perhaps if every 10th person who was put throught the same VT "Euro extractor" had complained, maybe....and Piste Secours skiing of on my skis really p***ed me off, then denying it had happened, in writing...grrr  I don't want to ski on my Bandit's anymore, not now some oversized bloke's been on them. I will have them repaired (hopefully) and keep them as rockhoppers. Have bought some Atomic B9W to cheer me up.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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snowbunny, Although the "you must pay us cash" mantra seems most commin in 3 valleys our recent trip unfortunately sure 2 of us visit the medical centre in Meribel - neither resulted in any demanding of cash.
The first was a dislocated shoulder on piste, taken by piste patrol, treated, given drugs and was able to pay via credit card.
Second was able to ski down and visit the medical centre themselves next day. Again treated, given drugs and able to pay via credit card.
An E111 and UK winter sports insurance helf by both people. Both were able to claim medical expenses back minus excess from insurance company.
HOWEVER, both people were unable to claim money back from insurance company on refund of lift-pass. Both a bit miffed since the french lift pass office said they would be able to, but i guess that's what happens if you have cheaper insurance.
However, I personally am left wondering exactly what the point of an E111 is?!
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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magicrichard, Sorry to hear that 2 of your group were hurt, but interested to hear that you were able to pay with c/c/ Perhaps the Belleville Valley is leading the way in cutting admin by getting cash up front which was my experience. If the medical centre handed out a letter to bring home that says (no skiing for x days), this is what the insurers want. The medical expenses section on a policy should usually cover unused ski pass/equipment costs. I had to kick and scream to get mine paid (with said letter), but it got paid. In addition, the 3 vallees lift co. SETAM have a local insurer whom they claim will give (some) refund on ski passes, address in Courchevel, if you want it, I can email you a copy-send me a PM with your email address. I'm with you totally on the E111 issue 
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