Poster: A snowHead
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Anyone ever managed to do this on an unused flight? I thought I would try (a friend never has any trouble getting back such from Germanwings), out of curiosity really apart from anything else.
Phoned them (of course it took ages to get thru to someone) and was told to send a fax to them which I did two weeks ago - have heard nothing back. I suspect that they woul levy an admin charge anyway which will probably outstrip the airport taxes.
But would be interested to know if any snowheads have ever claimed such back either from Ryanair or any other low-cost airline!
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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I thought there was thread on here about a year ago on this topic.
Definitely go for it, as they have no legal right to that money. The no frills airlines do usually charge an admin fee afaik, but this should be less than what is owed.
Then write a letter to BBC Watchdog.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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Alternatively, if you don't get satisfaction or the admin fee is too high (it should only represent the actual costs of returning the tax - ie a couple of quid or so max) then take them to the small claims court.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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andy, Dave Horsley, thanks for the encouragement I will send them one more reminder then investigate a claim at county court
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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I'd be interested to know of the outcome.
Easyjet on their t&c state that they don't offer refunds, but in the exceptional cases where they might, they levy a £17.50 fee. I guess that would be more than most taxes on flights.
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You'll need to Register first of course.
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Elizabeth B, I'll keep you posted - I don;t hold out too much hope though - this is Ryanair!
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I tried last year to reclaim taxes from Ryanair - unsuccessfully. This is what they wrote:-
"Applications for tax refunds are subject to an administration charge per passenger. Please note that all other fees and charges, such as the passenger service charge, aviation insurance and credit & debit card handling fees are non refundable as per our General Conditions of Carriage.
Unfortunately, no refund is due in this instance as the administration charge exceeds the tax refund amount."
I'm pretty sure that fuel surcharges are excluded too, as is the wheelchair surcharge which we all pay thanks to Ryanair's money-grubbing stance.
Is it very nasty-minded of me to believe that Ryanair has deliberately set its admin charge at the same level as the tax charge?
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vetski, did ryanair quote an actual figure to you? Taxes vary from flight to flight, so it would seem unreasonable for them to have a variable admin charge.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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Nary a number in sight, just "Without Prejudice" - a rather evil bit of legalese - at the top of the page. And given the fact that they charge us all wheelchair fees because they're not allowed to charge the disabled specifically, unreasonable is their preferred method of customer service! Tragically they are the only scheduled airline which flies to my holiday home.
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Sadly, the current situation seems to be that you are perfectly entitled to reclaim this tax but unforutunately there is no restriction on the airlines placing an admin charge, this strangely, seems to be the same as or greater than the tax being reclaimed. Try a search in google or similar for 'airline tax refund' for a few interesting articles.
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