 Poster: A snowHead
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Roga said of himself...
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Then idiots like me
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Hey, listen, no hard feelings. You just keep analysing everything and you'll be OK.
Roga, indeed, indeed.
Last edited by Poster: A snowHead on Thu 8-11-07 20:03; edited 2 times in total
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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Bode Swiller, in the end - in a very real sense - isn't all life about boot-fitting?
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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stoatsbrother, Yes, I feel strangely liberated now you've been brave enough to come out and say that. Perhaps we should all take some time out, turn and face Bicester, and quietly reflect on stoatsbrother's wise words.
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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| roga wrote: |
| totally ridiculous idiots like me come along and add insult to injury and furthermore don't realise you're actually the horses head |
don't know what you're talking about!
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You'll need to Register first of course.
You'll need to Register first of course.
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| Quote: |
"Finally, if despite our refitting efforts your boots prove unsuitable and have been skied in for less than 14 days we will issue you with a credit note less the comfort guarantee charge"
So, you pay for the comfort guarantee in the first place
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No. You pay the same as any other retailer in the u.k (give or take a couple of quid) and only have this reduced after use from the actual price you pay. This is not a fee and is only given for peace of mind if the problem cannot be resolved.
My friend is a manager for s&r and the one thing that does make them different is that they focus on their strengths and try to develop their weaknesses(which all companies have). Not only that, no member of staff is encouraged to "bad mouth" other competitors regardless of how bad the previous boot fit( and apprently ther have been many!) may have been from another store.It does not benefit any body to bad mouth.
Some small retailers are superb and offer a 1 on 1 service that the larger people cannot achieve in peak period. Others seem to only be able to survive by finding negatives in other retailers.
It seems a pity that, as already covered on this thread, people shoot at the big boys. Look at electricals, some reports say that currys has the most complaints about them. This is totally understandable as they, like EB and SR sell more than anybody else.
Lets face facts, The Brighams and the Taylors, have given winter sports retail the credibility than any others in the u.k. Without them ranges would be even smaller, margins lower and prices higher as the main distibutors simply could not do the figures to make the u.k market worth dealing with on such a scale
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Oh dear, and after Bode Swiller and myself had started laughing about it all...
| letitsnow wrote: |
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"Finally, if despite our refitting efforts your boots prove unsuitable and have been skied in for less than 14 days we will issue you with a credit note less the comfort guarantee charge"
So, you pay for the comfort guarantee in the first place |
No. You pay the same as any other retailer in the u.k (give or take a couple of quid) and only have this reduced after use from the actual price you pay. This is not a fee and is only given for peace of mind if the problem cannot be resolved. |
But you don't get yer comfort guarantee money back so you pay - or are you 'redefining' the meaning of pay?
Legally they're probably actually on a dodgy wicket anyway, if a product is not fit for service they should be giving a full refund not creaming off a slice for the company coffers despite not being able to fulfil their published boasts about their expertise.
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| My friend is a manager for s&r and the one thing that does make them different is that they focus on their strengths and try to develop their weaknesses(which all companies have). Not only that, no member of staff is encouraged to "bad mouth" other competitors regardless of how bad the previous boot fit( and apprently ther have been many!) may have been from another store.It does not benefit any body to bad mouth. |
Sounds like a private argument between S+R and other retailers - nowt to do wi me!!
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| Some small retailers are superb and offer a 1 on 1 service that the larger people cannot achieve in peak period. Others seem to only be able to survive by finding negatives in other retailers. |
I really don't know what you're on about - what small retailers and, given my initial experience of their bootfitting inadequacies were on a weekday afternoon in October, what peak period?
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| It seems a pity that, as already covered on this thread, people shoot at the big boys. |
It seems a shame that some people feel the need to shoot at anyone relating their genuine experiences of a retailer that makes boasts about it's boot fitting expertise!
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| Look at electricals, some reports say that currys has the most complaints about them. This is totally understandable as they, like EB and SR sell more than anybody else. |
I wonder if your S+R management friend be happy to be compared with Curry's!
As I've plainly made clear above I'd rate S+R and EB far and above the likes of Currys or any of the stack 'em him sell em cheap electrical retailers any day - would you not?
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| Lets face facts, The Brighams and the Taylors, have given winter sports retail the credibility than any others in the u.k. Without them ranges would be even smaller, margins lower and prices higher as the main distibutors simply could not do the figures to make the u.k market worth dealing with on such a scale |
So there's therefore some problem with those of us who have found their bootfitting service falls far short of their published claims voicing an opinion - sorry I find the logic of this odd to say the very least!
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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| roga wrote: |
| Oh dear, my dodgy wicket is not fit for creaming off a slice despite being able to fulfil my friend, a manager for s&r. Not only that, as already covered on this thread, the big boys like Currys! I find the logic of this odd to say the very least! |
What the hell are you talking about man?
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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| Quote: |
Quote:
"Finally, if despite our refitting efforts your boots prove unsuitable and have been skied in for less than 14 days we will issue you with a credit note less the comfort guarantee charge"
So, you pay for the comfort guarantee in the first place
No. You pay the same as any other retailer in the u.k (give or take a couple of quid) and only have this reduced after use from the actual price you pay. This is not a fee and is only given for peace of mind if the problem cannot be resolved.
But you don't get yer comfort guarantee money back so you pay - or are you 'redefining' the meaning of pay?
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You actually only "pay" for the ski boot that you purchase- The fee is only deducted after use and re-fit if you are still not happy with the result.
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Legally they're probably actually on a dodgy wicket anyway, if a product is not fit for service
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Surely, irrespective of how it feels on your foot as long as they, or any other retailer, sells you a ski boot for skiing and not any other form of footwear in they then it would have been sold as "fit for purpose". Maybe i don't understand retail law enough.
The bottom line is that, although you have experienced a bad boot fit yourself and you do indeed have a right to voice your opinion, i don't think it is fair to genralise the big guys as bad,unknowledgable,inexperienced boot fitters across the board.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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| letitsnow wrote: |
| You actually only "pay" for the ski boot that you purchase- The fee is only deducted after use and re-fit if you are still not happy with the result. |
Yes, but they deduct a fee which is not what any other retailer will do if you take your goods back within a certain time period - that means if you use the comfort guarantee you're charged for the priviledge, which I think is cheeky to say the least.
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| Surely, irrespective of how it feels on your foot as long as they, or any other retailer, sells you a ski boot for skiing and not any other form of footwear in they then it would have been sold as "fit for purpose". Maybe i don't understand retail law enough. |
I'm sure there are many legal views but if the good has been sold on the basis of claims that may be considered untrue, expert fitting etc, I believe you'd be perfectly within your rights to demand *all* your money back on the basis that the good was missold and as a result not fit for service.
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| The bottom line is that, although you have experienced a bad boot fit yourself and you do indeed have a right to voice your opinion, i don't think it is fair to genralise the big guys as bad,unknowledgable,inexperienced boot fitters across the board. |
I never said that, I just said I suspected their hit rate was far lower than the *real* experts. My real beef is they, IMHO, misrepresent their service by claiming a level of expertise they don't have in every shop, if any.
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| roga wrote: |
| letitsnow wrote: |
| You actually only "pay" for the ski boot that you purchase- The fee is only deducted after use and re-fit if you are still not happy with the result. |
Yes, but they deduct a fee which is not what any other retailer will do if you take your goods back within a certain time period - that means if you use the comfort guarantee you're charged for the priviledge, which I think is cheeky to say the least.
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Most retailers would not give you any money back in that circumstance at all.
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| Surely, irrespective of how it feels on your foot as long as they, or any other retailer, sells you a ski boot for skiing and not any other form of footwear in they then it would have been sold as "fit for purpose". Maybe i don't understand retail law enough. |
I'm sure there are many legal views but if the good has been sold on the basis of claims that may be considered untrue, expert fitting etc, I believe you'd be perfectly within your rights to demand *all* your money back on the basis that the good was missold and as a result not fit for service.
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No chance.
The only time you have the right to demand all your money back is if faults are found prior to the point where you "accept" the goods. Once you have worn them a time or two, you have definitely "accepted" them in law, and you are then only entitled to any recompense if they prove to be faulty - and the default then is repair or replace, with a refund (partial to account for wear) only being due if repair or replacement is not practical or proportionate.
Whether they are comfortable or not is irrelevant once they have been accepted. It is legally your responsibility to decide whether they fit well enough before you accept them.
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You know it makes sense.
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| roga wrote: |
| letitsnow wrote: |
| You actually only "pay" for the ski boot that you purchase- The fee is only deducted after use and re-fit if you are still not happy with the result. |
Yes, but they deduct a fee which is not what any other retailer will do if you take your goods back within a certain time period - that means if you use the comfort guarantee you're charged for the priviledge, which I think is cheeky to say the least.
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I never said that, I just said I suspected their hit rate was far lower than the *real* experts. My real beef is they, IMHO, misrepresent their service by claiming a level of expertise they don't have in every shop, if any. |
"Most" retailer also requires your returned goods are in "new" condition. Shoes are quite often NOT one of such. Once you used it, it got dirty, its shape got molded to YOUR feet, etc.
I think you're taking their marketing claim too much to the heart and were disappointed. Seems to me the solution is not trying to stop all retailers from making marketing claim, which is ALWAYS overly exaggerated anyway.
You need to learn NOT to trust any marketing nonsense, and rely on Snowhead for realistic references. 
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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S+r were the first people to offer any form of financial return on ski boots, The comfort guarantee as it is still known.
Prior to this, in my experience, everybody would re-fit but not return any money. Maybe i'm wrong, most likely will stand corrected!
I can't comment across the board but i have only ever experienced good service and price in my local s+r and unless things change i will remain loyal.
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Poster: A snowHead
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letitsnow, I think you have got it pretty accurate regards the law and S+R already do more than they are legally required to do. Anyway, I can see why retailing bikes is appealing compared to ski boots.
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brian
brian
Guest
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| Bode Swiller wrote: |
| There is also a credit card verification reason why they'll only deliver to a US address paid for with a US card |
This bit is (thankfully) not true. My new supply channel via our offices in the states came up trumps with a pair of Smith goggles from backcountry.com . 30% of UK price, paid with my usual mastercard.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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| alex_heney wrote: |
| roga wrote: |
Yes, but they deduct a fee which is not what any other retailer will do if you take your goods back within a certain time period - that means if you use the comfort guarantee you're charged for the priviledge, which I think is cheeky to say the least.
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Most retailers would not give you any money back in that circumstance at all. |
They wouldn't want to for sure and you'd have to fight for it, which I have done on a couple of occasions with electrical goods, but it can be done. However it's not worth the hassle IMHO and these days I'd rather use somewhere like John Lewis who are far better at guaranteeing satisfaction and offering money back if you're not happy - and they don't try to sell you lots of unnecessary extra insurance and guarantees unlike the Currys of this world.
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No chance.
The only time you have the right to demand all your money back is if faults are found prior to the point where you "accept" the goods. Once you have worn them a time or two, you have definitely "accepted" them in law, and you are then only entitled to any recompense if they prove to be faulty - and the default then is repair or replace, with a refund (partial to account for wear) only being due if repair or replacement is not practical or proportionate.
Whether they are comfortable or not is irrelevant once they have been accepted. It is legally your responsibility to decide whether they fit well enough before you accept them. |
Actually S+R did sell me a pair of very badly made footbeds and they did give me all my money back, even after more than 16 days of (painful) use. That was completely independent of any comfort guarantee and all power to them for accepting they'd provided me with goods that weren't fit for service. The problem with ski boots is you can't really tell whether they're problematic until you've had a few weeks of use out of them but I have no complaints about S+R customer service which in my experience has always been very good indeed and way ahead of many other retailers.
| abc wrote: |
| "Most" retailer also requires your returned goods are in "new" condition. Shoes are quite often NOT one of such. Once you used it, it got dirty, its shape got molded to YOUR feet, etc. |
Fair point but shoe shops don't sell very difficult to fit specialist sporting equipment on the basis of being fitting experts, it's different IMHO.
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I think you're taking their marketing claim too much to the heart and were disappointed. Seems to me the solution is not trying to stop all retailers from making marketing claim, which is ALWAYS overly exaggerated anyway.
You need to learn NOT to trust any marketing nonsense, and rely on Snowhead for realistic references. |
LOL, which is why I go to a fitter who is highly recommended on Snowheads now 
| letitsnow wrote: |
S+r were the first people to offer any form of financial return on ski boots, The comfort guarantee as it is still known.
Prior to this, in my experience, everybody would re-fit but not return any money. Maybe i'm wrong, most likely will stand corrected!
I can't comment across the board but i have only ever experienced good service and price in my local s+r and unless things change i will remain loyal. |
I completely agree in general and as I've pointed out I still buy lots of other items from S+R because I think their service in general is excellent and their staff really good, enthusiastic and keen to please. I just don't think they have enough training, experience and knowledge to really fit ski boots properly contrary to the claims the company make.
Anyway, you may conclude I'm just a fussy and awkward customer and you may not be far wrong! 
Last edited by Well, the person's real but it's just a made up name, see? on Sat 10-11-07 12:53; edited 1 time in total
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You need to Login to know who's really who.
You need to Login to know who's really who.
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Can we spare a thought for the Real Bootfitters that do a good job at S+R and the likes, i'm sure there are some and they'd be gutted to read this. I feel the real crime in our business is ignoring shell options and fitting injection liners to all, this makes an expensive product and covers the Bootfitters lack of skill in favour of shell filling.
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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SMALLZOOKEEPER, I wonder if you are talking about any company in particular? 
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You'll need to Register first of course.
You'll need to Register first of course.
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| Quote: |
Can we spare a thought for the Real Bootfitters that do a good job at S+R and the likes, i'm sure there are some and they'd be gutted to read this. I feel the real crime in our business is ignoring shell options and fitting injection liners to all, this makes an expensive product and covers the Bootfitters lack of skill in favour of shell filling.
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Fair point, The most valid so far on this thread!
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| SMALLZOOKEEPER wrote: |
| Can we spare a thought for the Real Bootfitters that do a good job at S+R and the likes, i'm sure there are some and they'd be gutted to read this. I feel the real crime in our business is ignoring shell options and fitting injection liners to all, this makes an expensive product and covers the Bootfitters lack of skill in favour of shell filling. |
Totally agree, I'm sure there are some good fitters too
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| brian wrote: |
| Bode Swiller wrote: |
| There is also a credit card verification reason why they'll only deliver to a US address paid for with a US card |
This bit is (thankfully) not true. My new supply channel via our offices in the states came up trumps with a pair of Smith goggles from backcountry.com . 30% of UK price, paid with my usual mastercard. |
It's often true though. Varies from retailer to retailer.
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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| roga wrote: |
| Actually S+R did sell me a pair of very badly made footbeds and they did give me all my money back, even after more than 16 days of (painful) use. |
That's staggering... you put up with 16 days of pain?!? Why the hell didn't you get the problem sorted where you were? You seriously cannot blame S+R for that, you're responsible for your own feet. Strewth.
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roga, I hope you claimed on your Holiday insurance for the pain and discomfort.
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snowHeads are a friendly bunch.
snowHeads are a friendly bunch.
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| Quote: |
roga wrote:
Actually S+R did sell me a pair of very badly made footbeds and they did give me all my money back, even after more than 16 days of (painful) use.
That's staggering... you put up with 16 days of pain?!? Why the hell didn't you get the problem sorted where you were? You seriously cannot blame S+R for that, you're responsible for your own feet. Strewth.
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Indeed. S+ R managers also have the authority to refund any rental/work done in resort as a result of a boot fit that potentially went wrong- As we know our feet all react differently at altitude. Things can go wrong once we get to altitude even though the boots may feel great in store they may not in resort. Distressing as it may be to not have your boots be perfect in resort, i feel this is as decent or as honest as a retailer can be, small or large.
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And love to help out and answer questions and of course, read each other's snow reports.
And love to help out and answer questions and of course, read each other's snow reports.
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| Bode Swiller wrote: |
| roga wrote: |
| Actually S+R did sell me a pair of very badly made footbeds and they did give me all my money back, even after more than 16 days of (painful) use. |
That's staggering... you put up with 16 days of pain?!? Why the hell didn't you get the problem sorted where you were? You seriously cannot blame S+R for that, you're responsible for your own feet. Strewth. |
I didn't wait 16 days until the first visit I first went back in after they'd literally crippled me when skiing in Scotland last December. I then tried them at Tamworth and on dry at Gloucester a few times, and took them back in for more 'fitting'. The boots/footbeds then spoilt my Xmas trip to France and then a few more ad hoc days skiing with trips to S+R for more fitting in between.
In all I went back to S+R 3/4 maybe more times over that period but they were signally unable to sort the problems out properly, they actually ended up asking me what I suggested they do next - they ended up stretching the boots and all sorts in a very haphazard fashion. I eventually gave up fearing a February trip to Mammoth might also be spoilt by the boots/footbeds and went to CEM who made me new footbeds (the best I've ever had), the S+R ones had actually initially also been cut too long and were curling up at the toe - screaming discomfort on that one but another S+R person noticed that and fixed it after my first visit back!
I also ended up going to Surefoot in Val d'Isere in April after more problems became apparent as the liners packed out and the guy in there, who seemed very good, diagnosed the problem quickly (wrong sized boots!) and did some quick temporary fixes to the bots that have kept them going in a reasonable fashion since then
So as diagnosed by Surefoot, and confirmed elsewhere, the boots are actually the wrong size (although only by half a size) which is why I'm now in the process of getting a new pair and am making sure they're fitted properly by an expert
Thinking about it 16 days is probably a bit inaccurate, it was probably more like 8/9 on snow and another 6/7 2/3/4 hour sessions in domes and on plastic - I am actually extremely patient and initially loathe to make a fuss, frankly I wanted to give S+R the benefit of the doubt, but I did get rather p*ssed off after a certain point.
I guess my experience might be an extreme one and I'm afraid the level of incompetence I experienced has made me a bit vociferous in my views on S+R boot fitting.
Last edited by And love to help out and answer questions and of course, read each other's snow reports. on Sat 10-11-07 13:46; edited 2 times in total
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roga, CEM is doing himself out of a job. It really doesn't make sense for a bootfitter to allow people to have total comfort - a bit like Disney planning how long you queue. I vote we bring back Salomon SX90s and all suffer together. Everyone is too soft these days - wrinkle-free merino socks, moulded footbeds, thermo fitted liners, shells that don't distort or let water in, buckles that don't freeze solid or take fingers off... no wonder our kids can't spell or add up, it's pathetic.
roga, i think it's time we saw a picture of these problem feet.
boredsurfin, I'd buy that.
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You know it makes sense.
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| Bode Swiller wrote: |
| roga, CEM is doing himself out of a job. It really doesn't make sense for a bootfitter to allow people to have total comfort - a bit like Disney planning how long you queue. |
LOL, nah a bit of discomfort is one thing - pain and suffering another... although I guess that might be some people's thing but there are forums for that kind of thing elsewhere, or so I'm told 
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| I vote we bring back Salomon SX90s and all suffer together. Everyone is too soft these days - wrinkle-free merino socks, moulded footbeds, thermo fitted liners, shells that don't distort or let water in, buckles that don't freeze solid or take fingers off... no wonder our kids can't spell or add up, it's pathetic. |
LOL, I had a pair of SX90s more years ago than I care to recall!
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| roga, i think it's time we saw a picture of these problem feet. |
There are forums for that kind of thing too, or so I'm told 
BTW, boredsurfin I didn't no...
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Otherwise you'll just go on seeing the one name:
Otherwise you'll just go on seeing the one name:
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roga, I'd expect Admins new sooper dooper ski insurance product will cover pain and suffering
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Poster: A snowHead
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Bode Swiller - The difference in bikes from £200 to £2000 to £8000 is very clear to see even from a novice perception. As you go past the £1500 the market is exceptionally performance driven.
The costs at the top end are huge because not only is the equipment very expensive it also wears out very quickly and so needs constant replacing. So cycling at the pinnacle is a ery expensive sport.
One thing to consider is the difference between a bike and a pair of skis as in essence the latter are just planks of wood. In a bike the slightest differneces in equipment performance and set up can make huge differences.
In terms of Snow & Rock vs Cycle Surgery, I am biased because a friend works in the latter but I know alot of the staff are complete bike fantatics in cycle surgery and know alot about the products they sell. In Snow & Rock although the staff are ski fanatics I have yet to get the opinion that their overall market knowledge is great. They can discuss the products that their shops offer but this is a basic retail sales skill and more should be expected from a specialist store.
Also in terms of boot fitting, I am in this position right now and as I am about to spend ~£500 there is NO way I would give my money to Snow & Rock. This is because in my view although I feel they shoudl be selling boots, I do not feel they should be offering boot fitting services as their staff do not seem qualified. An improvement would be to link up with a reputable professional boot fitting chiropodiatrist who could easily train a team of specialists who could give bootfitting sessions at each of the stores.
My second major issue with Snow & Rock is the pricing of equipment which always seems to be a the top end of the market. For instance today in a simple check of UK stores Filarinski outprices Snow & Rock across the board. I know this is becuase Filarinski is offering an early bird 10% sale but this is still an example.
My final view is that those that purchase ski equipment in the UK are mad!
If you are price conscious then always buy off the internet as reductions are huge and the shops will always give you good advice over the phone. I have spoken for advice with Tony from Sport Conrad for up to an hour before purchasing thru their site.
If you are looking for the best advice and the best product range then buy equipment at the resort, a good example of how this is suprior is shown in Chamonix, where the expert advice alongside the superb range of equipment is unparalleled.
Anyway I wish the partnership between Snow & Rock + Cycle Surgery all the best, it just isn't something for me.
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Obviously A snowHead isn't a real person
Obviously A snowHead isn't a real person
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plectrum, That isn't a totally fair comparison as Snow & Rock (and EB) don't sell the very top end ski equipment so their staff can't get experience with it.
Ski shops that sell and fit everything are not that common in the alps.
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Well, the person's real but it's just a made up name, see?
Well, the person's real but it's just a made up name, see?
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rjs, sorry what isnt a fair comparisson?
Also I disagree there are numerous shops in good resorts and they often sell slightly different ranges so you IMO you can get a much better range and service in resort than in UK.
Last edited by Well, the person's real but it's just a made up name, see? on Sat 10-11-07 14:13; edited 1 time in total
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You need to Login to know who's really who.
You need to Login to know who's really who.
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sorry double post - now edited
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Anyway, snowHeads is much more fun if you do.
Anyway, snowHeads is much more fun if you do.
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plectrum, Comparing Cycle Surgery and S&R isn't fair.
The skiing equivalent of the >£1500 bike would be race kit, very few shops stock it so the staff don't gain experience in how to make it work.
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You'll need to Register first of course.
You'll need to Register first of course.
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rjs, Er this is not true, £1500 bike is entry level race if that. Specialized Roubaix is considered as a very good entry to racing with a geometry that is not too enduring and painful. It is not aimed at pro racer but more distance amateur who has an interst in good overall performance.
This bike costs £1500-2500 depending on model and even at the SWorks level which is £3000+ it is still not an out and out race bike.
Also most of Cycle Surgery's range is for the day cyclist rather than amateur or pro racer / MTBer, saying this I find that they can give you good advice if you wish to move up in class and seriousness. Saying all this if I was going to spend £2k + on a bike I wouldnt buy from Cycle Surgery preferring a specialist independant such as those in Richmond.
Also I wasn't comparing CS to SR on price of equipment I was just explaining the basic difference to Bode between a £200 bike to a £2000 one.
My only comparisson between CS & SR is my impression of the knowledge of their staff, but I haven't visited many of either store anyhow. When I have though i.e. Covent Garden, King's Rd of S&R I have not been that impressed with their overal market knowledge as it seemed limited only to their products. This, even though it is essential to talk highly of the product you sell, is not desireable becuase it gives off a lack of true understanding.
If a shop can give confident impatial advice regardles of the stocks in their store then often it means that they know their stuff and so the products stocked are generally good.
Saying all this I am not the aimed customer of S&R and I guess they may be very good for the novice skier wanting to buy their first pair of ski's unfortunatley I do not feel they offer much once you have past that stage.
Also how can anyone here argue with the 'Try before you buy' system often offered in resort by its shops.
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An improvement would be to link up with a reputable professional boot fitting chiropodiatrist who could easily train a team of specialists who could give bootfitting sessions at each of the stores.
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They do. With S&R also owning the body factor there internal trainers are trained intensely and apparently the podiatrist of BODY FACTOR regularly visit all stores, particularly in the south. If in the CG branch or Chertsey you can seek free advice on the spot from the (imo) very skilled team of podiatrists from the Body factor.
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Also how can anyone here argue with the 'Try before you buy' system often offered in resort by its shops
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Where? I have tried but never been able to take out a brand new pair of ski boots prior to purchasing them, even in resort!
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You'll get to see more forums and be part of the best ski club on the net.
You'll get to see more forums and be part of the best ski club on the net.
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letitsnow, Tignes Val Claret, it was advertised in the windows of the main resort store.
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letitsnow, BodyFactor looks cool, only 2 clinic locations but it is a step in the right direction. I stand corrected. hmm how many other puns can i come up with!
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